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Ralph Lauren

Closed Now: 10:00 - 19:00
Open today: 10:00 - 19:00
Review Highlights

What an amazing flagship. Two separate buildings. The men's shops is on 4 stories. Favorite store... read more

Reviewed 12 August 2017
Bogota, Colombia
via mobile
Great Lunch

Sophisticated decor , very classy, indredible good looking staff with amazing uniform, Try the tuna... read more

Reviewed 2 July 2016
paris 16
Read all 51 reviews
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Traveller Overview
  • Excellent68%
  • Very good17%
  • Average3%
  • Poor5%
  • Terrible7%
1 week ago
“unprofessional customer service!”
25 Jul 2018
“Terrible Customer Service ”
Closed Now
Hours Today: 10:00 - 19:00
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888 Madison Ave, New York City, NY 10021-4104
Upper East Side
+1 212-434-8000
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Reviews (51)
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1 - 10 of 26 reviews
Reviewed 1 week ago

Absolutely disgraceful service! it's a shame! the staff is rude and very arrogant! unprofessional customer service!

Date of experience: November 2018
Thank NataliaSuccess
Reviewed 25 July 2018 via mobile

I stop by the Ralph Lauren flagship store whenever I’m in NYC. This visit o went to the second floor where three sales associates were gathered in a circle chatting. I was walking around browsing. I saw a shirt I liked, but didn’t see my...More

Date of experience: July 2018
4  Thank Gregrob1980
Reviewed 20 June 2018 via mobile

Visiting New York for a holiday and we popped in here yesterday. Was immediately followed by a lady with a brown bob, wearing a blue blazer around the store when then appeared to enlist the help of several other staff to shadow us - they...More

Date of experience: June 2018
Thank Janenzchch
Reviewed 20 June 2018 via mobile

The staff would do well to remember they are at work. Reluctantly purchased a few items but this brand didn’t deserve my money. Times must be very good if they can afford to treat customers this way. However, I am not sure their CEO would...More

Date of experience: June 2018
2  Thank _anne_bo2
Reviewed 5 October 2017 via mobile

Considering this is an American label the prices in comparison to the UK are ridiculous. The selection of clothing was ok but charging $350 for a polo shirt is outrageous, you can buy the same in the UK for £80. When I asked the boy...More

Date of experience: October 2017
Thank Michael L
Reviewed 12 August 2017 via mobile

What an amazing flagship. Two separate buildings. The men's shops is on 4 stories. Favorite store in NYC.

Date of experience: August 2017
Thank svenp758
Reviewed 21 July 2017 via mobile

Macy's has a better selection of Ralph Lauren products, at cheaper prices, than this Flagship store. And they don't play such obnoxious music. Definitely don't go out of your way to visit.

Date of experience: July 2017
1  Thank LondonMike1983
Reviewed 2 July 2016

Sophisticated decor , very classy, indredible good looking staff with amazing uniform, Try the tuna tartare, pricing very decent considering the package.

Date of experience: July 2016
1  Thank skyisblue11
Reviewed 6 June 2016

This is a very elegant and beautifully decorated store. When I visited they had the most elaborate flower bouquet I've even seen. The ambiance and lay out of the store is just an exhibition in design and elegance. The staff aren't pushy and don't seem...More

Date of experience: April 2016
1  Thank Belgo96
Reviewed 4 April 2016

Was expecting some bargains here after reading other reviews, I think the time to buy must be when they have sales on Polo shirts were $85 you can get them cheaper in the uk or macys

Date of experience: March 2016
1  Thank rozzee1959
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Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
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