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Review Highlights

Got 2 groupons... figured its near my work, great! but all i got was aggravation. Called in, lady... read more

Reviewed 14 September 2012
New York City, New York
Terrible Customer Service

Although I admit that I did not get to expirience their services and am therefore not able to judge... read more

Reviewed 15 August 2012
Lilia U
New York, New York, United States
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Traveller Overview
  • Excellent16%
  • Very good0%
  • Average16%
  • Poor16%
  • Terrible52%
14 Sep 2012
22 Aug 2012
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300 W 56th St, 2F, New York City, NY 10019-4235
+1 212-757-3688
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Reviewed 14 September 2012

Got 2 groupons... figured its near my work, great! but all i got was aggravation. Called in, lady was nice until she heard groupon, then all the time/dates I requested for my appt. were not available and booked (the whole month!), so I had to...More

Date of experience: July 2012
Thank wnt2trvel4life
Reviewed 22 August 2012

It's interesting to see people only write reviews when they receive bad service but never when they receive good ones. The service is fine here. The owners are really friendly and talkative but the ladies giving the massages are AMAZING!!! They seem to all be...More

Date of experience: August 2012
Thank LoveNYC523
Reviewed 15 August 2012

Although I admit that I did not get to expirience their services and am therefore not able to judge it's quality, I have to give this spa a poor rating due to it's customer service. I had some unused credit for services purchased but never...More

Date of experience: August 2012
Thank Lilia U
Reviewed 22 April 2012

Here is my request from Groupon regarding this company: I have been trying to use my Groupon for Spa Ja for 6 months. Every time I tell them that I am using a Groupon, they tell me they are booked up in the evenings. I...More

Date of experience: April 2012
2  Thank MrFordCT
Reviewed 13 February 2012

Have you ever dreamed of a day at the spa? If you have the quintessential memory you would like to hold on to don't go to Spa Ja. What a waste... We signed up for the groupon promotion... and wish we didn't go. We originally...More

Date of experience: February 2012
1  Thank jstud
Reviewed 1 January 2012

I decided to give this place a try when there was a Groupon for an hour massage because it is my neighborhood and looked like a good deal. I had been curious about it since it opened, but the red and black outside decor on...More

Date of experience: December 2011
2  Thank Cindonesia
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This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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