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  • Excellent31%
  • Very good24%
  • Average12%
  • Poor10%
  • Terrible23%
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“night tour”(244 reviews)
“allan france”(29 reviews)
“bronx tour”(19 reviews)
About
We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor cruises, museum visits, helicopter tours, shopping day trips and one-day escorted motorcoach tours to...more
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Hours Today: 08:00 - 20:00
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New York City, NY 10036-7215
Midtown
Ways to Experience CitySights NY
from US$69.00
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Reviews (1,911)
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1 - 10 of 1,664 reviews
Reviewed 5 days ago via mobile

We bought a four day pass which gave us tickets into Empire State, Woodbury common and the ferry across to Statue of Liberty. We’ve used this company in other countries and its been great. However my tip is to purchase a one day pass to...More

Thank swrighty1
Reviewed 1 week ago via mobile

Beware, bus only goes till about 6pm - claims of your ticket being good for48hours is misleading. Massive wait times everywhere. Especially for the night tour going 6p-8:30pm. Not worth it. Figure out the subway. Only highlight was Allan France, the only live tour guide...More

Thank sincitytraveler_10
Reviewed 1 week ago

We arrived at Pier 87 (I think that was the pier) 10:01am....the cruise was at 10am....it was not waiting. Sad for us....but that was our fault ...not theirs. Moral of the story....be there on time. We waiting for the 12pm cruise. There is an air...More

Thank lucy0076
Reviewed 3 weeks ago via mobile

First of all we were looking for a New York pass for attractions only but this pass has many other free things to do!!! We booked the Freestyle pass with 5 attractions. It was the best value for money pass of New York CityFirst of...More

Thank asp a
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 3 weeks ago

Dear asp a: Thank you for your very kind review. We are pleased that our Freestyle Pass was instrumental in assisting in your vacation success! We hope to have the opportunity to travel with you again. Try us in other cities!

Reviewed 3 weeks ago via mobile

We waited in long lines to board buses following our tours. At one point we waited 3 rounds (Bus picked up a few waiting each time, but was too full to pick up everyone waiting). People were trying to sneak on ahead of the front...More

1  Thank tledvina2
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 3 weeks ago

Dear tledvina2: Thank you for your candid comments regarding our bus tours. We deeply regret that it was not all you hoped for and we appreciate your relating to us the issues with our product that were lacking. We use all such reviews to assist...More

Reviewed 4 weeks ago

My family planned a day of sightseeing in Manhattan and we were planning on seeing a few sights, so we decided to buy a few passes from Citysights NY. We planned a day full of activities and one of those was a sightseeing cruise on...More

11  Thank Dmitry K
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 4 weeks ago

Dear Dmitry K: Thank you for your comments. We sincerely about your less than satisfying experience with CitySights NY. Your comments will go along way in helping us to enhance our product to provide a better experience for customers. Thank you. We appreciate your input.

Reviewed 3 June 2018

The bus ride was pretty cool. Unfortunately it was a little difficult to understand what the guide was saying.

Thank deniseotrl
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 4 June 2018

Dear Deniseotrl: Thank you for your review. Every review of our products from our guests is useful in our never-ending quest to provide a better product. Thank you for your input.

Reviewed 20 May 2018

Prior to booking this excursion, we were explained the features of our package. This was to include a 72hr "hop on/hop off" tour with three different routes and a night tour, all with VIP pass'. To our dismay this is not what we received. In...More

5  Thank Anthony Z
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 28 May 2018

Thank you for your review. We are sorry that your experience was an unpleasant one. It is our ultimate goal to provide a safe and pleasant experience for all of our guests and all feedback we receive is put toward achieving that goal. We all...More

Reviewed 20 May 2018

We had a 3 days pass + 5 attractions. The price is really good especially if you buy in advance on the web. It is a hop on hop off and this is usefull for visiting huge NY. The comments in French are fully recorder,...More

2  Thank YinYang01
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 28 May 2018

Thank you for your review. We HEAR you and find your comments valuable. It is our ultimate goal to provide a safe and pleasant experience for all of our guests and all feedback we receive is put toward achieving that goal. We all value our...More

Reviewed 18 May 2018

Trip Advisor – Carey Gibbs - May 16, 2018 Took the Brooklyn tour at night with tour guide Carey Gibbs and glad that we got him. A native New Yorker he told us stories that you would not read about in the guidebooks. His voice...More

1  Thank Carmine G
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 28 May 2018

Thank you so much for the kind review Carmine. We are always striving to provide a safe and pleasant experience for all our guest as well as for the best value. While things don't always go as planned, it's nice to receive notice that we...More

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Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dina Q
26 November 2017|
AnswerShow all 2 answers
Response from susan p | Reviewed this property |
We stayed right in Times Square north so we went to that station. The lines were pretty long. I will warn you, you have to get special tickets for a few of the sites and they never told us at the bus station so once we got... More
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si0wchin
8 October 2017|
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Response from baciucarmaciu | Reviewed this property |
You have bought an offer that includes certain attractions. Only if you want something extra, you pay for what you want. Print what you bought. On arrival in NY, contact the nearest CitySights office or street vendors... More
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lale e
18 April 2017|
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Response from TONY S | Reviewed this property |
Ellis Island and the Statue of Liberty. Spent ages on the island and could of stayed longer. The HO -HO buses are good and you have the option of several routes. I would give Woodbury Common a miss to be honest.
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