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Open today: 08:00 - 20:00
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  • Excellent31%
  • Very good24%
  • Average12%
  • Poor10%
  • Terrible23%
Travellers talk about
“night tour”(242 reviews)
“top of the rock”(53 reviews)
About
We are acknowledged as New York City’s best-value double-decker sightseeing packages including major attractions and activities such as harbor cruises, museum visits, helicopter tours, shopping day trips and one-day escorted motorcoach tours to...more
Open Now
Hours Today: 08:00 - 20:00
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Contact
New York City, NY 10036-7215
Midtown
Website
+1 212-812-2700
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Ways to Experience CitySights NY
from US$42.46
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Reviews (1,940)
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All reviews night tour empire state building top of the rock uptown woodbury harlem neighborhoods
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1 - 10 of 1,686 reviews
Reviewed 1 week ago

We did the downtown bus tour on a cold afternoon. On the first bus we had the automated commentary which was often not in the right place and didn't tell us much information. We then got of the bus and joined again at a later...More

Thank emmabN8440DP
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 1 week ago

thanks for your feedback. sorry for your inconvenience. we will look into the matter

Reviewed 3 weeks ago via mobile

The story begins as Jewish families lived in Europe and prospered on the first floor. The second floor begins the hatred campaign and the horror that ensued. Survivors and hope is the message on the top floor. The story is told first hand survivors of...More

Thank 949daryln
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 3 weeks ago

thank you for your feedback.

Reviewed 3 weeks ago via mobile

I really wouldn't recommend this pass. We tried to use it on certain attractions where you had to ring to get a time slot and it was an automated message telling you to email which they never responded too. The pass has to be changed...More

1  Thank lottie2708
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 3 weeks ago

thank you for your feedback. sorry for your inconvenience. we will look into the matter

Reviewed 11 October 2018

Although we have been to NYC many times, we took this bus tour since I am recovering from a broken leg and can't walk too far. We had an easy time at their ticket center and a fairly short time for a bus to arrive....More

Thank emeraldisle45
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 5 weeks ago

Thank you for your feedback. Glad to hear you enjoyed the tour on our bus. Please come again.

Reviewed 10 October 2018 via mobile

We booked tickets for the Intrepid Museum via CitySightsNY. The web site worked well and we quickly got our vouchers to redeem for tickets. When we got to the museum, the vouchers turned out to be not working. I had to call the service center...More

Thank Johannes E
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 5 weeks ago

Thank you for your feedback. Sorry for your inconvenience. We will look into the matter.

Reviewed 9 October 2018

It was written in their website that we can pick our tickets to Repley's at the entrance of Repley's. At Repley's they said they can't and sent us to their main office. We had to wait for more than an hour and a half while...More

Thank Galit E
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 5 weeks ago

Thank you for your review. Sorry for your inconvenience. We will look into the matter.

Reviewed 2 October 2018

Did a good job talking about the city. Really enjoyed the 9/11 tour. Everyone should do the tour instead of just going through without a guide, you learn so much more details.

Thank Shackry
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 5 October 2018

Thank you for your feedback. Glad to hear you enjoyed the tour. Come back soon.

Reviewed 30 September 2018

Every bus stop had a long line, and top of the bus on each one we got on was full. You cant see much from the downstairs level. There are plenty of these companies in NYC and we would definitely pay a little more for...More

Thank dc28110
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 1 October 2018

Thank you for your feedback. Sorry for your inconvenience. We will look into the matter.

Reviewed 30 September 2018

We got our tickets in Groupon, maybe that explain the extremely long lines, and about 30 minutes to board the bus for the first time. Bus moves slowly, the first one didn't have a person speaking, so we only heard from the recording, which was...More

Thank samizuqu
Julia K, Public Relations Manager at CitySights NY, responded to this reviewResponded 1 October 2018

Thank you for your feedback. Sorry for your inconvenience. We will look into the matter.

Reviewed 23 September 2018

Ok so a few hints here, you can get a discounted ticket from the amounts on the street, press them or a deal as three a 3 or 4 operators doing the same thing so competition is real. If you are taking one of the...More

Thank Claire W
Julia K, Guest Relations Manager at CitySights NY, responded to this reviewResponded 26 September 2018

Thank you for your feedback. Glad you had a good time on your tour. Please come again soon.

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Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
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Dina Q
26 November 2017|
AnswerShow all 2 answers
Response from susan p | Reviewed this property |
We stayed right in Times Square north so we went to that station. The lines were pretty long. I will warn you, you have to get special tickets for a few of the sites and they never told us at the bus station so once we got... More
1
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si0wchin
8 October 2017|
AnswerShow all 5 answers
Response from baciucarmaciu | Reviewed this property |
You have bought an offer that includes certain attractions. Only if you want something extra, you pay for what you want. Print what you bought. On arrival in NY, contact the nearest CitySights office or street vendors... More
1
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lale e
18 April 2017|
AnswerShow all 3 answers
Response from TONYSELLERS | Reviewed this property |
Ellis Island and the Statue of Liberty. Spent ages on the island and could of stayed longer. The HO -HO buses are good and you have the option of several routes. I would give Woodbury Common a miss to be honest.
0
Votes
meghanreeves
15 February 2017|
AnswerShow all 3 answers
Response from TONYSELLERS | Reviewed this property |
Yes you have to go to the office to get your ticket. There is always a queue, but let them know you have already bought your ticket. that way you get along quicker.
1
Vote
Mayungk K
7 June 2016|
AnswerShow all 3 answers
Response from O7426EVmikeb | Reviewed this property |
No just the one evening tour
0
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