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Citi Bike

Open Now: 00:00 - 23:59
Open today: 00:00 - 23:59
Review Highlights
Be Aware of Extra Charges

Recently returned from NYC and used Citi bike for our group of four tourists. While the initial... read more

Reviewed 9 October 2018
B3221GYlynnh
,
Port Coquitlam
A brilliant way to see NYC

We always get citi bikes and now with the improved app and a network of cycle lanes seeing... read more

Reviewed yesterday
SimonC14SRD
,
Camberley, United Kingdom
via mobile
Read all 358 reviews
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Traveller Overview
  • Excellent44%
  • Very good17%
  • Average10%
  • Poor5%
  • Terrible24%
Travellers talk about
“bike lanes”(17 reviews)
“central park”(56 reviews)
“annual pass”(5 reviews)
About
Explore New York! Citi Bike is the best way to see NYC! If you're visiting, showing guests around, or just want to be a tourist in your own town! Visit our website to for some popular rides.
Open Now
Hours Today: 00:00 - 23:59
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Suggested duration: 1-2 hours
Contact
New York City, NY
Midtown
Website
+1 855-245-3311
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1 - 10 of 272 reviews
Reviewed yesterday via mobile

We always get citi bikes and now with the improved app and a network of cycle lanes seeing Manhattan has never been easier. Simply down load the app, create an account and off you go. Brilliant !

Date of experience: December 2018
Thank SimonC14SRD
Reviewed 2 weeks ago via mobile

My first experience using this type of service. Found it easy to use and locations were everywhere we wanted to go. Simply loved the experience. Pedaled across the Brooklyn Bridge and explored lower Manhattan.

Date of experience: November 2018
Thank Mark M
John B, Manager at Citi Bike, responded to this reviewResponded 1 week ago

Hi Mark, Happy to hear you enjoyed using Citi Bike to explore the city! Thanks for the five star review. If you live in the area, consider getting an annual membership so you can enjoy unlimited 45 minute trips. Happy riding!

Reviewed 4 weeks ago

I'm from Toronto originally, so biking in that city takes some getting used to but biking in a crazy city like NYC!?!?? You would either have to be diagnosed with a terminal disease and have only one day to live or have a death wish...More

Date of experience: September 2018
Thank FWCritic
John B, Manager at Citi Bike, responded to this reviewResponded 3 weeks ago

Thank you for your 5 star review! Certain areas of the city can get a little hectic at times, but our app now has a feature that highlights which streets have protected bike lanes. Our app also does allow for group rides now - you...More

Reviewed 4 November 2018 via mobile

Download the app and chose the option that works for your timing. One the one day pass ($12) you need to return the bike to the station after half an hour - not a problem as there are many stations. Good fun

Date of experience: November 2018
Thank RHINOTHOMAS
John B, Manager at Citi Bike, responded to this reviewResponded 4 weeks ago

Thanks for your 5 star review! You're right, the app is the best way to track your ride times and check for dock and bike availability.

Reviewed 31 October 2018 via mobile

Best way to get around Manhattan! Riding a bike from the Hudson to East River and crossing the Brooklyn Bridge is a must! Be careful not to ride over 30 minutes each time. Incan get a bit expensive.

Date of experience: October 2018
Thank DavidC9339
John B, Manager at Citi Bike, responded to this reviewResponded 4 weeks ago

Thanks for your review! Glad to know you enjoy Citi Bike. You can also download the Citi Bike app to track how much time you've been riding.

Reviewed 29 October 2018

Every tuime I get to the city I ride the Citibike- they're everywhere, it's quite straight forward, they're in a very good technical condition, there are endless number of stations, so you can always find one close to where you wanna go, and the support...More

Date of experience: October 2018
Thank Glex5000
John B, Manager at Citi Bike, responded to this reviewResponded 4 weeks ago

Thanks for the 5 star review! Very happy to hear you enjoy our service. If you live nearby, visit our website and consider getting an annual membership.

Reviewed 9 October 2018

Recently returned from NYC and used Citi bike for our group of four tourists. While the initial process seemed very reasonable and easy, in actuality we had a few issues. 1. You have to "dock" your bike in every 30 minutes. This seems like a...More

Date of experience: October 2018
Thank B3221GYlynnh
John B, Manager at Citi Bike, responded to this reviewResponded 17 October 2018

Thank you for your feedback! We recommend always using our Citi Bike app to find real time information on dock and bike availability. The app makes it easier to unlock bikes and plan a ride to and from your destination. We hope you'll give Citi...More

Reviewed 8 October 2018

I use Citibike very frequently to get around for commuting and my daily life. This is a great way to go cross-town or avoid slow subway lines. Be a good rider and be aware of your surroundings, ride on the street and not the sidewalk,...More

Date of experience: October 2018
Thank Infdaze
John B, Manager at Citi Bike, responded to this reviewResponded 16 October 2018

Thank you so much for the 5 star review and for being a member! I hope other TripAdvisor readers are taking notes on all your helpful tips. Happy riding :)

Reviewed 4 October 2018

I ride Citibike to and from work daily; the only negative is that sometimes there are not enough bikes when I start the trip; and I then walk a few extra blocks. This is still an amazing advantage over traveling by subways - for mental...More

Date of experience: November 2017
Thank Phyllis K
John B, Manager at Citi Bike, responded to this reviewResponded 5 October 2018

Hi Phyllis, Thanks so much for your 5 star review! Very happy to hear you enjoy our service and its benefits. Make sure you use our app to check real time dock and bike availability nearby.

Reviewed 29 September 2018

I visited the upper east side when they rolled out the e-bikes and have seen exactly 7 of them north of 72nd st. But wait, there's more.. Each time I saw one, the red light was lit on the docking station..unusable..no explanation why the red...More

Date of experience: August 2018
Thank xbeatle
John B, Manager at Citi Bike, responded to this reviewResponded 5 October 2018

Thank you for your feedback - more pedal assist bikes will be coming into service shortly! Our teams are working hard to optimize bike maintenance.

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This is the iconic New York that so many visitors
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and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
DavenCindyChandler
22 February 2018|
AnswerShow all 7 answers
Response from John B | Property representative |
Hi Dave, Glad you're thinking about using Citi Bike during your NYC visit. Yes, there is a protected bike path along the Hudson (called a greenway) from Battery Park to Uptown Manhattan. We have stations strategically... More
1
Vote
Naylor_Ryan
22 July 2016|
Answer
Response from Jenny R | Reviewed this property |
I wonder if the pending charge of $34 is because you didn't dock the bikes within 1/2 an hour each time. From their web site: The first 30 minutes of each ride are included in the pass price. If you keep a bike out for... More
0
Votes