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Review Highlights
Didn't show up, but still charged me!

I set up a pickup at 5pm from the Westin Times Square to Newark Liberty Airport. At 5:10PM they... read more

Reviewed 10 November 2018
cullers
,
County Dublin, Ireland
Unreliable

I booked and paid for a transfer from midtown Manhattan to JFK on their website. Obviously I was... read more

Reviewed 14 September 2018
analystmum
,
England
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Traveller Overview
  • Excellent9%
  • Very good12%
  • Average3%
  • Poor0%
  • Terrible76%
10 Nov 2018
“Didn't show up, but still charged me!”
29 Oct 2018
“Early and nice car”
About
Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services. Whether you are a holiday traveler or need weekly transportation for a variety of needs, Allstate...more
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New York City, NY
Website
+1 212-333-3333
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1 - 10 of 31 reviews
Reviewed 10 November 2018

I set up a pickup at 5pm from the Westin Times Square to Newark Liberty Airport. At 5:10PM they hadn't shown, so I called the phone number on the emailed confirmation and was told the driver was stuck in traffic and would be 1/2 hour...More

Date of experience: November 2018
1  Thank cullers
Reviewed 29 October 2018

I was nervous about booking a car service from the hotel to the airport. Had used Uber from the airport from the hotel in Midtown and paid too much. Allstate was booked to be at our hotel at 6:30 am and were waiting outside early....More

Date of experience: October 2018
Thank LowCountryIowan
Reviewed 14 September 2018

I booked and paid for a transfer from midtown Manhattan to JFK on their website. Obviously I was going to the airport to catch a flight so needed the pick up to be on time. When they didn't show up I telephoned them only to...More

Date of experience: September 2018
1  Thank analystmum
Reviewed 28 August 2018

Booked a luxury transfer for 4 people with luggage from JFK to New York city. Had to wait well over an hour before the driver turned up, having apparently gone to the wrong terminal, despite providing our flight details, from what we could make of...More

Date of experience: August 2018
1  Thank GentlePetal
Reviewed 17 June 2018 via mobile

There are a few basic expectations I have when I use a car service: 1. When I identify that I am your passenger, at the very least, say “hello”. 2. If we have 3 checked bags, excluding our 3 carryons, I would expect the driver...More

Date of experience: June 2018
1  Thank Felicia M
Reviewed 5 June 2018

Where to begin? I had reserved two cars to make a pickup at two different locations. The driver of car #1 was incredibly rude and refused to even say hello. Then - after he scraped his rim on the sidewalk curb - he yelled "F**k!...More

Date of experience: June 2018
1  Thank Ken and Laura R
Reviewed 19 May 2018 via mobile

So I decided to ignore the negative reviews and give this company a chance. I would advise others to not bother , I booked online, gave my flight details and even called the company from the UK to inform them of my 4 hour flight...More

Date of experience: May 2018
1  Thank Marwa312
Reviewed 7 May 2018 via mobile

We used this company twice from and to the airport. The first time the car was dirty. On our way back to the airport the car was 15 minutes late despite the fact that at the time of our appointment I received an sms that...More

Date of experience: May 2018
1  Thank Athanasios A
Reviewed 1 January 2018

I called several days before New Year's Eve.to reserve a car to take us and a friend home after a late celebration -- for 1am. They quoted me a price right in line with other services, $29 so I booked. At 9 pm they called...More

Date of experience: January 2018
1  Thank Judy T
Reviewed 26 November 2017 via mobile

My daughter booked a few days ahead and they forgot to pick her up. And then when they confirmed a driver, the dispatcher gave incorrect instructions about where to meet the car at La Guardia, leaving out that she needed to take a shuttle. Never...More

Date of experience: November 2017
1  Thank Picky2traveler
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Questions & Answers
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gkturn
14 August 2018|
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Response from Athanasios A | Reviewed this property |
Good choice!
0
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gkturn
29 July 2018|
AnswerShow all 3 answers
Response from Ken and Laura R | Reviewed this property |
I wouldn’t use them. Especially since if you’re not where you need to be at a specific time you’re in trouble.
1
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