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City Hall Visitor Center

Open today: 09:00 - 17:00

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  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“william penn”(112 reviews)
“tower tour”(34 reviews)
Located in the true center of Philadelphia, the City Hall Visitor Center allows visitors to experience one of the City’s most iconic buildings. Our knowledgeable Visitor Services Representatives offer visitor essentials including maps, brochures...more
Closed Now
Hours Today: 09:00 - 17:00
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Suggested duration: 1-2 hours
1 Penn Square, Room 121, Philadelphia, PA 19107
City Centre West
+1 267-514-4757
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Reviews (1,299)
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All reviews william penn beautiful building tower tour observation deck municipal building empire style amazing architecture elevator ride christmas market ice skating broad street love park city of brotherly love walk around across the street united states visitor center
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1 - 10 of 983 reviews
Reviewed 2 days ago

I visited sometime in the afternoon. the architecture is just awesome. A person was playing flute in the centre area when i visited and even bridal photo shoot was happening.One should definelty explore this place and there is no fee. Reading terminal is also nearby.

Date of experience: March 2019
Thank Sheetal S
Reviewed 1 week ago

This is a very unusual tour of a wonderful historic building, and the tourguide was just great at telling anecdotes and very relevant events in various of the large public receptions rooms. This building is truly a treasure and it has been restored at great...More

Date of experience: March 2019
Thank nealdc
Reviewed 2 weeks ago via mobile

This building was the tallest building in Philly for a long time and as a mark of respect and gentlemen bylaw no one made a building taller that this.. the visitor centre is also very good and helpful.

Date of experience: April 2018
Thank garychopel
Reviewed 2 weeks ago

I love historical sites and beautiful architecture and this doesn't disappoint! It's worth walking thru and just gazing at it all. You just don't see stuff like this built anymore!

Date of experience: March 2019
Thank 910dianel
Reviewed 2 weeks ago

Been to Philly many times. I wondered if we could get to the top of City Hall, it looked like an observation area right under Wm Penn to me. Sure enough, we bought tickets and went to the top later in the day. You do...More

Date of experience: February 2019
Thank dthomas34
Reviewed 4 weeks ago via mobile

Built to house the entirety of government—city council,mayor, jail and Supreme Court— this massive building is as interesting and beautiful on the inside as it is on the outside. Much of the lighting and hardware decoration is 19th century and still used by city bureaucrats...More

Date of experience: February 2019
1  Thank 610debbies
Reviewed 4 weeks ago via mobile

One of the best City halls in America. Amazing that an endeavor like this was taken. If you are in Philadelphia take the time to go on the tour. They offer two tours, one straight to the tower and the other is of most of...More

Date of experience: February 2019
Thank Andres72423
Reviewed 14 February 2019 via mobile

We were keen to go up the building and get a view of the city. Strangely, the ticket office was closed at 4.30pm. Should they not be selling the tickets round the day, as long as the capacity permits? This is such a popular attraction...More

Date of experience: December 2018
1  Thank YatriForever
Reviewed 12 February 2019 via mobile

I only had the briefest of time to visit City Hall,but it was worth squeezing it in to my day. It's worth it.. the history architecture is impressive. The staff were very friendly and informative. If I was going back I would allow more time...More

Date of experience: February 2019
Thank andyonekanobie
Reviewed 3 February 2019 via mobile

What an interesting building that is! It is one of a kind and apparently the most unique City Hall in the country. There are all kinds of towers and spires and sculptures and statues throughout the entire outside of the building. One can walk underneath...More

Date of experience: January 2019
Thank Buc_Haish
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Questions & Answers
Ask a question
4 January 2018|
AnswerShow all 7 answers
Response from IVCC | Property representative |
Hi, @schmutaki. Philadelphia’s City Hall is both an architectural marvel, and a working seat of government. Citizens come to secure marriage licenses, probate wills and register to vote. Visitors travel from around the... More
25 October 2016|
AnswerShow all 5 answers
Response from AlexanderK4420 | Reviewed this property |
I even called them to confirm - no tours are scheduled for that day.
Liz M
13 February 2016|
AnswerShow all 6 answers
Response from Joseph W C | Reviewed this property |
It won't be open in observance of Presidents' Day