We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

NOC

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 1138 Parkway, Gatlinburg, TN 37738-3108
Phone Number:
+1 866-571-5916
Today
10:00 - 18:00
Open now
See all hours
Hours:
Sun - Thu 10:00 - 18:00
Fri - Sat 10:00 - 20:00
Description:

Outdoor Gear, Gift & Souveniers, Swinging Bridge, Rock Climbing Wall,...

Outdoor Gear, Gift & Souveniers, Swinging Bridge, Rock Climbing Wall, Smokies Workshops, Outdoor Activity Planning, Basecamp for Adventure, Kids Play Area.

read more

TripAdvisor Reviewer Highlights

Read all 238 reviews
Visitor rating
  • 173
    Excellent
  • 48
    Very good
  • 10
    Average
  • 7
    Poor
  • 0
    Terrible
Best Customer Service Ever

Went in there with a good friend, in the market for a hiking backpack. Boy, the sales person was the best ever, no push sale, all straight forward honest, loved! Great customer... read more

5 of 5 bubblesReviewed 2 days ago
Yvonne H
via mobile
Add Photo Write a Review

238 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 238: English reviews
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Went in there with a good friend, in the market for a hiking backpack. Boy, the sales person was the best ever, no push sale, all straight forward honest, loved! Great customer attention and orientation. Plus, this shop is just beautifully set up, outdoorsy people will love!

Helpful?
Thank Yvonne H
Woodstock, Georgia
Level Contributor
243 reviews
71 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

We absolutely enjoy coming here. We are unable to leave empty handed. The staff is very helpful and pleasant. Great place for all of your hiking, camping, winter clothes and adventure needs. Prices are not over the top. Beautiful building inside and out. Located just outside the Great Smokey Mountains. This a must while in Gatlinburg, TN.

Helpful?
Thank tckramer
Lawrenceburg, Kentucky
Level Contributor
178 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

It has the big outdoor brands (The North Face, Marmot, Patagonia, Columbia, Kelty and more) but even at sale prices is expensive.

Helpful?
1 Thank Ryan S
Level Contributor
37 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 October 2016 via mobile

We stopped here and found some great gear off the clearance rack. They have a great variety to choose from and we liked the kids area. If you need stuff as you head into the GSM stop here first!

Helpful?
1 Thank Brandy G
New Albany, OH
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

Watch out Big Box outdoor retailers. I have discovered a store that gives their customers exceptional 'old fashion' service. Joseph took the time to listen to 'what' I wanted in a hiking boot then he presented the benefits of boots that would be the best matches. My husband and I had a fun time, and whoever says that about shoe... More 

Helpful?
1 Thank HHI_beach_girl624
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 October 2016 via mobile

We love to stop at the NOC when we are in the park hiking to check out new gear, or just to walk around and check everything out. The employees are very helpful, and the store is always clean, and tidy. They also have a ton of quality gear, and carry hard to find (in stores) Patagonia.

Helpful?
Thank Kristen M
London, Kentucky
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 October 2016 via mobile

We love this store! We go by every time we are in town, not necessarily to buy anything (which we usually end up buying something anyway), but to just wander around. It's so cozy and unlike any other store around. We are not outdoorsy people, but we love to go in this store and explore. They have something for everyone... More 

Helpful?
Thank snap926
Metairie, Louisiana
Level Contributor
27 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 September 2016

The only way you are going to traverse the back roads and trails around the Smokies is if you have very good maps with elevation. They have them. This store is a browsing paradise. You can book an NOC white water rafting experience at the store, although the actual location is a ways out of town. Their rafting tours are... More 

Helpful?
Thank Dolores S
White House, TN
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 September 2016 via mobile

Very large selection of camping, hiking, and outdoors gear. If you need it, they have it. Located at the end of town.

Helpful?
Thank Tennessee59
Alexandria, Louisiana
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 9 September 2016

Had planned on doing this later in the week, but Sunday was the last day of the season. Great day and great weather for the rafting. Our guide was Mike. He was very knowledgable about the area and did a wonderful job with making us feel at ease on the water. Super job. PS the store has a lot to... More 

Helpful?
Thank Annelie29458

Travellers who viewed NOC also viewed

Gatlinburg, Sevier County
Gatlinburg, Sevier County
 
Gatlinburg, Sevier County
 

Been to NOC? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of NOC and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from NOC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?