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Seattle Chocolate Factory Store

1180 Andover Park W, Seattle, WA 98188-3909
+1 877-427-7915
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Review Highlights
great tour

I took the tour with relatives from Norway and we all enjoyed learning about chocolate, then seeing... read more

Reviewed 5 days ago
Steven G
quick visit if you really need chocolates

nothing much to share here. typical chocolate place. no one was around or saw people taking the... read more

Reviewed 1 week ago
beestee28
,
Los Angeles, California
Read all 63 reviews
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The Experience Chocolate Tour is now open in the heart of Tukwila with a delicious, likeable, shareable chocolate-centric experience in the Seattle Chocolate Company’s factory. The Tour lives a nibble from Southcenter Mall and a few bites from the SEATAC International Airport. The Chocolate Experience was developed by a collective of chocolate obsessed operations, purchasing, quality, customer service, sales, retail and marketers at Seattle Chocolate Company. Experience Chocolate Tour highlights include a 9.5’ high, 180’ long magenta powder-coated steel raised walkway, a closeup and a bird’s eye view of our Italian and Danish chocolate machines, a chocolate bath and wafts of mouth-watering chocolate aroma. All visitors will learn a little chocolate history and along the way taste freshly made chocolate. Tours are open Monday through Saturday from 10 a.m. to 3 p.m. Admission is $10 per person. Children 5 and younger are not permitted. Our retail store is open Monday through Saturday from 10 a.m. to 5 p.m.
  • Excellent88%
  • Very good9%
  • Average3%
  • Poor0%
  • Terrible0%
Travellers talk about
“great tour” (8 reviews)
“great company” (3 reviews)
Closed Now
Hours
Hours Today: 10:00 - 17:00
Suggested Duration: 1-2 hours
LOCATION
1180 Andover Park W, Seattle, WA 98188-3909
CONTACT
Website
+1 877-427-7915
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Write a ReviewReviews (63)
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All reviews
"love chocolate"
in 4 reviews
"great tour"
in 8 reviews
"great company"
in 3 reviews
"chocolate tour"
in 3 reviews
"tour starts"
in 3 reviews
"halloween tour"
in 2 reviews
"retail area"
in 2 reviews
"yummy chocolate"
in 2 reviews
"perfect length"
in 2 reviews
"field trip"
in 2 reviews
"dark chocolate"
in 2 reviews
"free samples"
in 2 reviews
"our tour guide"
in 3 reviews
"gift shop"
in 2 reviews
"production"
in 6 reviews
"haunted"
in 8 reviews
"classroom"
in 4 reviews
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1 - 10 of 62 reviews

Reviewed 5 days ago

I took the tour with relatives from Norway and we all enjoyed learning about chocolate, then seeing the process in the factory. Our tour guide, Chris, was very energetic, enjoyable, and knowledgeable. A fun presentation.

Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

nothing much to share here. typical chocolate place. no one was around or saw people taking the tour. if you're really craving for chocolates, i would recommend going to the local mall for more selections.

Thank beestee28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleChocolate, Owner at Seattle Chocolate Factory Store, responded to this reviewResponded 1 week ago

Thanks for coming by the store and providing us with your feedback. If you're ever in the area again, we'd love to have you check out our factory tour!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We weren't in time for a tour but we were still treated very well and given samples to try. This a must stop if you are in the area.

Thank Ronald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 week ago

Eight of my extended family booked a weekday tour (ages 10-66). All of us recommend the tour. Chris was an enthusiastic and knowledgeable guide. He made sure to be attentive to everyone’s needs and questions. Tour starts in the classroom with a warm chocolate shot...More

1  Thank U5729ETtheresab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

It was interesting to see how chocolates are made. Our tour guide Chris was great in explaining everything, answering our questions, and letting us take as much time as we wanted watching the process. It was particularly interesting for me as an engineer to see...More

Thank Dan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleChocolate, Owner at Seattle Chocolate Factory Store, responded to this reviewResponded 1 week ago

Hi Dan! Thank you for your review, and what an interesting perspective you're able to bring as an engineer! Come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The staff is very friendly and the chocolate is delicious! This is a great way to get to know more about both the area and the chocolate industry!

Thank dwitme765212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleChocolate, Owner at Seattle Chocolate Factory Store, responded to this reviewResponded 1 week ago

Thank you for your review! Glad to hear that you enjoyed everything from our staff to our chocolate. Come back anytime!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Kylie was simply wonderful! She is very passionate about their chocolate and the company. Can't imagine a better tour anywhere else or without her! I told my friend I was coming to town, book anything interesting you have always wanted to do but have not...More

Thank Victoria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleChocolate, Owner at Seattle Chocolate Factory Store, responded to this reviewResponded 4 weeks ago

Hi Victoria! Thank you for your lovely review. Kylie is truly excellent and we're so glad that you were able to #ExperienceChocolate with your friend. Come back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

This was a great tour! Kylie was very well informed and enthusiastic. She educated us in a way that was entertaining and educational. We loved being able to ask questions, and to be able to taste the various samples! The factory was very clean, modern...More

Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleChocolate, Owner at Seattle Chocolate Factory Store, responded to this reviewResponded 4 weeks ago

Hi Russell! Thank you for your review, we're glad to hear that you enjoyed the tour and the chocolate! Be sure to come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018

It was a fun and informative time about the history and production methodology. You get hands on feel for cocoa pods and the various stages of the chocolate production before going into the factory and onto the catwalk over the production zone. The factory zone...More

Thank kayun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleChocolate, Owner at Seattle Chocolate Factory Store, responded to this reviewResponded 4 weeks ago

Thank you for your review! We strive to be both fun and informative, glad that your tour experience was!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018

Seattle Chocolate was not a big facility. Tour guide was very friendly. Didn't know much about cacao and now I do, after this tour.

Thank Patricia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeattleChocolate, Owner at Seattle Chocolate Factory Store, responded to this reviewResponded 4 weeks ago

Hi Patricia! Thank you for your review, be sure to come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
dwitme765212
22 June 2018|
Answer
Response from swimmermom66 | Reviewed this property |
Yes it’s yummy!
1
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