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Address: 555 W Middle Verde Rd, Camp Verde, AZ 86322-8561
Phone Number:
+1 800-381-7568
Website
Description:

The ringing of state-of-the-art, popular slot machines delivering jackpots....

The ringing of state-of-the-art, popular slot machines delivering jackpots. The click-clack of chips as a winner collects after a Blackjack hand. You'll feel the fun, excitement and thrill of the game at Cliff Castle Casino Hotel. You'll also feel the friendly, caring service that has kept us Arizona's number one casino for the last sixteen years.

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TripAdvisor Reviewer Highlights

Read all 241 reviews
Visitor rating
  • 54
    Excellent
  • 64
    Very good
  • 73
    Average
  • 19
    Poor
  • 28
    Terrible
Another average casino

We stopped to have lunch at the Johnny Rockets located in Cliff Castle and decided to play a few slots. We are not big casino people but do play occasionally. The last time we... read more

3 of 5 bubblesReviewed 2 weeks ago
gary r
,
Sun City, Arizona
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241 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Sun City, Arizona
Level Contributor
59 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We stopped to have lunch at the Johnny Rockets located in Cliff Castle and decided to play a few slots. We are not big casino people but do play occasionally. The last time we were here was 2 years ago and our players club cards had expired. We applied for new cards and were told they would have from $5... More 

Helpful?
1 Thank gary r
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Gary, Thank you for sending us feedback regarding your visit and we want to extend our deepest apologies for the issues that you encountered. The casino staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to welcoming you back during your next visit with us. More 

Harrison Township, Michigan
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 weeks ago

New hotel was still being built as of January 24th. Once opened, it will be a great improvement over the old hotel. As for the Casino, it was near par to other Indian casinos I have been too. With some improvements it could be a class one casino. The buffet could also use a little updating I felt, for the... More 

Helpful?
1 Thank poe6237
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

We appreciate you taking the time to review our casino. The casino staff and management strive to deliver an exceptional experience for each of our guest's. We look forward to exceeding all of your expectations during your next visit with us. More 

Level Contributor
24 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago

This is a good casino. Lots of things to do for Adults and kids. There is an awesome bowling ally that is fun for kids and adults. There is an arcade and kids quest and plenty of restaurant options.

Helpful?
1 Thank Amy S
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Amy, Thank you for sending us comments regarding your visit. Our goal is to deliver an exceptional experience for each of our guest's and we look forward to welcoming you back during a future visit with us. More 

Phoenix, Arizona
Level Contributor
57 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

This is one of our favorite casinos to visit in Arizona. A lot of games to choose from and you can usually win a bit.

Helpful?
1 Thank backsthepack
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you for sending us comments regarding your casino experience. Our goal is to exceed all of our guest's expectations and we will be certain to pass on your review to the casino staff and management. We look forward to seeing you again during your next visit. More 

Chandler, Arizona
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 January 2017

This gem along the highway really fits the bill. There are tons of low limit slots which were paying relatively well. I played for over an hour on $20. The drink service is fairly swift and drinks are quite reasonable. The smoke is tolerable, ventilation better than most reservation casinos. There is a tremendous selection of restaurants within the facility... More 

Helpful?
1 Thank Rita B
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Rita, Thank you for sending us feedback regarding your visit. The casino staff and management strive to deliver an exceptional experience for each of our guest's. We look forward to welcoming you back during a future visit with us. More 

Level Contributor
32 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 January 2017 via mobile

Didn't win but didn't lose much either. Live entertainment during the day. No coffee/ pop machines but obtainable at no charge at the bar. Good assortment of slot machines.

Helpful?
Thank Theresa P
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Theresa, Thank you for taking the time to send us feedback regarding your visit. The casino staff and management strive to deliver an exceptional experience for each of our guest's and we are thrilled to know that you had an enjoyable experience. We look forward to welcoming you back during your next visit with us. More 

Oregon Coast, Oregon
Level Contributor
5 reviews
1 of 5 bubbles Reviewed 3 January 2017

I went to the Cliff Castle Casino to go bowling. I wish they had a passage and an area where people could walk through where there was no smoke from all the smokers!! As far as the bowling, that was great!!!!

Helpful?
Thank W5249ZAtony
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

The casino staff and management would like to extend our apologies for your unpleasant visit. Our goal is to provide an exceptional experience and we look forward to welcoming you back during your next visit. More 

Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 26 December 2016 via mobile

The Buffett was DISGUSTING. I had an ashtray for lunch! This place is definitely NOT for non smokers. Slots were open. I was there an hour and saw ZERO winners! Don't waste your time or money.

Helpful?
Thank Robert Pierre S
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

We apologize that your experience at the Mt Springs Buffet was unpleasant. The restaurant staff and management strive to deliver an exceptional experience for each of our guest's and we look forward to exceeding all of your expectations during your next visit with us. More 

2 reviews
1 of 5 bubbles Reviewed 7 December 2016 via mobile

My husband and I have been regularly patrons of the casino. We keep our winning tickets to use at our next visit. Because of the holidays we haven't been back. Our tickets were set to expire today. We went in and found the tickets were no good. Apparently a 60 day expiration really means 59 days. We spoke to management... More 

Helpful?
Thank Elizabeth L
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Elizabeth, Thank you for your feedback regarding your recent visit to our casino and please accept our sincerest apologies for the issues that you encountered. We value your comments and welcome the opportunity to serve you again. More 

Mesa, Arizona
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 12 November 2016 via mobile

MUCH improved bus trip to Cliff castle. Newer bus with electric plugs, (than you). Casino is smaller but very friendly staff. Buffet is very good with great salad bar, well rounded with delicious deserts. Some remodeling going on due to new hotel but still plenty of machines and room to move around. Very nice casino.

Helpful?
Thank cmelms1950
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this review

Thank you so much for your review of our casino and we appreciate the 5 Star Review. We are pleased to hear you enjoyed your visit with us; it is something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back during a future visit with us. More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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