The Massage Hut
The Massage Hut
5
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
The Massage Hut is a unique and tranquil massage studio based in a peaceful clearing on the grounds of The Grove hotel in Cromer, a busy seaside town. We provide holistic massage treatments seven days a week, tailored to your individual need, whether that is to reduce stress and tension, relieve aches and pains or just give you some time to yourself. The space is booked exclusively for each treatment, meaning you can focus on enjoying your treatment and we can focus on you. The Grove has a cosy bar, a spacious lounge and a dining area where you and your family can enjoy some award-winning food as part of your visit. If you choose to stay, there are a range of beautifully decorated rooms, self catering lodges and yurts for summer glamping! Facilities also include a pool and a children's play area. There is plenty of parking on site, and we are only a short walk from town, with access through the gardens and onto the beach. We look forward to seeing you soon.
Duration: 1-2 hours
Suggest edits to improve what we show.
Improve this listing
Full view
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
109 within 3 miles
Attractions
49 within 6 miles
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
5.0
80 reviews
Excellent
78
Very good
0
Average
0
Poor
2
Terrible
0
Caroline B
Norwich, UK11 contributions
May 2022
My stepmother had never ever had a massage so for her 78th Birthday I bought her a voucher for The Massage Hut.
So glad I did as she absolutely loved it and now wants more.
This is an ideal place to go as the setting is lovely and Christy was so welcoming from my very first email (which she replied to straight away - always a good sign) to when we arrived last week.
Yes I could have easily booked one in Norwich here we both live but booking The Massage Hut meant it was more of a day out. A 15 minute walk though the woods to the Coastal Path and then into Cromer was a delight.
Highly recommend a visit to Christy in this beautiful part of our County.
So glad I did as she absolutely loved it and now wants more.
This is an ideal place to go as the setting is lovely and Christy was so welcoming from my very first email (which she replied to straight away - always a good sign) to when we arrived last week.
Yes I could have easily booked one in Norwich here we both live but booking The Massage Hut meant it was more of a day out. A 15 minute walk though the woods to the Coastal Path and then into Cromer was a delight.
Highly recommend a visit to Christy in this beautiful part of our County.
Written 24 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Caroline - I was very honoured to give your stepmother her first ever massage and what a wonderful lady she was! So glad too that you enjoyed the whole Cromer experience - such a nice way to spend the day. I hope we see you again soon.
Written 26 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela M
3 contributions
Mar 2022
A friend bought me a £60 gift voucher for 50th birthday. Voucher is noted as valid from Jan 2020. My friend lives 10 miles away. I live several hours away but the plan was to go to the hut when visiting my local friend. Unfortunately she had to move to Scotland with work and I don't have a car. Next month I will be in Cromer on holiday so I rang up to ask about using the voucher but was told no as they wouldn't be able to find the code on the system and also 'the money has gone already'. I think it would be helpful to have the expiration date clearly noted on the voucher. I was made to feel quite small when I rang up and left the call embarrassed. Accounting rules aside, they banked that £60 and would have earned profit and revenue on it for no service provided.
Written 5 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Angela, firstly apologies if you felt embarrassed after the phone call, it certainly wasn't my intention. It has been a tricky time with vouchers issued during the pandemic, and although all of our vouchers state 12 month validity, we extended this by an additional 12 months in order to allow our clients time to use them, despite us only being closed for 6 months in total due to Covid restrictions. This means you had until January 2022, 18 months in total, to either use your voucher or gift it to someone else to use. It is unfortunate that your trip to Cromer was delayed for personal reasons, but at some point our voucher records are archived and money paid for them is accounted for and is no longer 'pending'. We feel that 24 months is reasonable for this.
Written 6 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elcromer
Norfolk, UK91 contributions
Dec 2020 • Couples
My daughter and I booked massages here on Christmas Eve morning and both thoroughly enjoyed them. We arrived feeling ready for some relaxation and were not disappointed. Elise did a great job and we both felt so much better afterwards. Looking forward to returning when they are open again in the New Year.
Written 24 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review and sorry for not responding sooner. Really happy to hear you enjoyed your treatments and that we were able to make you both more relaxed. Hope we see you again soon.
Written 11 February 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela J
1 contribution
Oct 2021
The Massage Hut is my favourite place to go for a massage. Christy and her team are so welcoming, professional and friendly, and they take the time to really listen to you in the pre-treatment consultation, so that they make sure they can treat you in the best possible way. I have been to the Massage Hut many times and on this particular occasion Christy treated my shinsplints which had been painful for over 7 months. I didn't realise massage could help this condition until I eventually researched it. In one session she relieved most of the tightness in my calf which helped immensely with the pain in my shin. I will have another session soon which should mean I can resume my longer walks pain-free. Thank you Christy, I shall book another session very soon!
Written 2 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Angela for your kind and thorough review. Really glad to hear you have enjoyed your various treatments at The Hut and that the tension and discomfort in your leg has been eased. We look forward to seeing you back soon!
Written 6 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louise E
1 contribution
Mar 2022 • Solo
What a great experience! An hour massage with a thorough consultation prior to treatment that ensures the massage is tailored to your needs. All on a very comfortable large heated massage bed ! Friendly and professional therapist Christy. I will rebook.
Written 30 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you Louise for your feedback and so glad to hear you enjoyed your tailored massage and our lovely bed! We will look forward to seeing you on your next visit.
Written 6 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina C
Glasgow, UK34 contributions
Jul 2023 • Solo
I had an appointment for 2pm for a 60 minute full body massage. On arrival it was explained that the member of staff I was to see had phoned in to say she wouldn't be in. There was another girl standing in but she was running 10 to 15 minutes behind. I offered to rearrange but was told there was no need. I was taken into the room around 2.15pm. The girl apologised and proceeded to give me a massage. It was lovely. When she'd finished my back she asked how I was feeling, I said relaxed. She said great, now don't get up too soon, just take your time, then she left. I had expected her to say turn over. When I got up I checked the time and it was 2.52pm. I got a 35 minute half body massage. Yes, it was lovely and relaxing but I really did not appreciate them making up their time delay on my hour. I mentioned this to the girl on my departure but all she did was fluster and say something about she thought I was late. No offer of compensation. Very disappointed.
Written 14 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pam knight
Kettering, UK2 contributions
May 2021 • Couples
My husband and I both had 45 minute massages . We both agreed the massages were really good tailored to individual needs and the surroundings are exceptional. We had coffee in the little bar area of The Grove while we waited for each other which in itself is a lovely experience . We have rebooked our massages for next time we are in Cromer and a meal at sundown in The Grove gardens to follow .
Written 21 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review and really glad to hear that you enjoyed your experience at The Massage Hut and The Grove. We will look forward to seeing you again later in the year.
Written 30 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jb1978
Plaxtol, UK19 contributions
Mar 2022 • Family
Great massage at a very reasonable rate. Lovely little hut under the trees. They take time to understand your needs before commencing the treatment. My wife said the head, hands and feet massage was the best she had ever had.
Written 11 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind review and very happy to hear you enjoyed the massage and our lovely Hut. We hope to see you back soon.
Written 6 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzanne B
1 contribution
Oct 2020
Had a wonderful 45-minute massage with Flissy on Sunday afternoon followed by afternoon tea in the hotel. Such a thoroughly relaxing, homely environment. Never felt rushed and Flissy did a superb job of working on my super tense back and neck! She also gave me some sensible and helpful aftercare advice in such a sensitive, kind and understanding way. Would highly recommend the Massage Hut and the hotel and hope to be back there very soon :)
Written 21 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your wonderful feedback and very pleased to hear how much you enjoyed your visit and your massage. Hope we see you again soon!
Written 25 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elcromer
Norfolk, UK91 contributions
Apr 2021 • Solo
Had a wonderful massage this afternoon with Elise. I love that you can have the massage tailored to suit your needs and focus on where you require most work. Left relaxed and feeling so good. Will be back soon. Thank you.
Written 29 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review - we are so happy to be back and look forward to seeing you again soon.
Written 3 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
Revenue impacts the experiences featured on this page, learn more.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing