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Address: 100 Buchanan Street, Coatbridge ML5 1DL, Scotland
Phone Number: +44 1236 449572
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TripAdvisor Reviewer Highlights

Read all 362 reviews
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  • 79
    Excellent
  • 109
    Very good
  • 66
    Average
  • 54
    Poor
  • 49
    Terrible
Fun pool, awful food.

The pool was fun for the kids and seemed to be safe and well staffed, a bit grubby and clearly dated. Kids didnt notice they only focused on fun. Canteen/Cafe was awful poor... read more

3 of 5 bubblesReviewed 31 October 2016
Stuart-Hughes
,
Edinburgh, United Kingdom
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362 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Perth, United Kingdom
Level Contributor
43 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Family visit to the Time Capsule yesterday morning after travelling over an hour from our home town. On arrival outside the facility, we noted the opening times, which stated that the Time Capsule's facilities open at 10am and went in. We were then surprised and extremely disappointed to discover that the water park area (the whole reason we drove to... More 

Helpful?
Thank TheKitchenSlave
NL L, General Manager at The Time Capsule, responded to this review

Hello Thank you for your comments. Could you please email us direct on queries@nlleisure.com and a manager will respond to you. Thanks again for taking the time to comment and we hope to see you again soon. Kindest Regards, NL Leisure Team. More 

Coatbridge, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Went for a swim in the training pool and the changing rooms stunk of urine. I had to spend a few minutes finding one that wasn't smelly or dirty. When I was walking down to the pool, the sides were covered in mud and hair. Would not recommend at all, unless you want to catch something.

Helpful?
Thank RebeccaLMurphy
NL L, General Manager at The Time Capsule, responded to this review

Hello Thank you for your comments. Could you please email us direct on queries@nlleisure.com and a manager will respond to you. Thanks again for taking the time to comment and we hope to see you again soon. Kindest Regards, NL Leisure Team. More 

Edinburgh, United Kingdom
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 31 October 2016

The pool was fun for the kids and seemed to be safe and well staffed, a bit grubby and clearly dated. Kids didnt notice they only focused on fun. Canteen/Cafe was awful poor quality food and service and even more grumby . It was not overly expensive but good of been better.

Helpful?
Thank Stuart-Hughes
Musselburgh, United Kingdom
2 reviews
3 of 5 bubbles Reviewed 31 October 2016 via mobile

Was worried after reading other reviews . But glad we took the chance and went . Visited with our 3 year old son and he had a great time . He was a little wary at first as the large bucket of water tipped on him at the splash area. But soon settled and enjoyed the wave pool and jumping... More 

Helpful?
Thank kyliekincaid1989
Glasgow, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 October 2016

Visited today with my six year old son and my husband. I had been worried by other reviews which said that the place was really dirty. We are so glad that we took the chance. We visited the waterpark, the café and the ice rink. They all seemed clean and attended by plenty of staff who were extremely pleasant and... More 

Helpful?
Thank Sian E
Wishaw
Level Contributor
46 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

This was our 2nd visit, we returned at the request of our 7 year old granddaughter as she had enjoyed it so much first time we went. On both occasions she left the pool reluctantly, She loved the various flumes a the splash down island. We found the changing facilities clean and tidy on both visits, staff were helpful showing... More 

Helpful?
Thank DonDav
Level Contributor
14 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 1 October 2016

first of all the place is horribly dirty and the slides are crap plus the staff are down right rude enough said please avoid

Helpful?
2 Thank Darth R
Dunfermline, United Kingdom
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 29 September 2016 via mobile

I took my 8 year old, his friend and my little 5 year old along one Saturday. They all thoroughly enjoyed it. Plenty of things to keep them occupied in the pool. The tsunami, rip tide river and slides are well spaced out and for an 8 year old the place must seem enormous! We stayed in the pool for... More 

Helpful?
Thank Bean76
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 29 September 2016

We read reviews & asked friends before going. The reception was busy, mainly for swimming, and the receptionists were helpfull & informative, tellingnus were changing rooms were & about the refund for locker bands. Found changing room area a bit small compared to other pools of this size. Lockers were good idea but you have to remember your own numbers... More 

Helpful?
Thank Ewan G
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 27 September 2016 via mobile

Don't go near it reeking of piss not cleaned very well filled in several comment card no response or standards don't improve manky

Helpful?
2 Thank mark l

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Time Capsule and other visitors
9 questions
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Perth and Kinross, United Kingdom
over a year ago
1 month ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?