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Franz Josef Glacier Guides

63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
+64 3-752 0763
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US$337.03*
and up
Heli-Hike Franz Josef Glacier Walk
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US$58.01*
and up
Franz Josef Glacier Valley Walk
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The magnificent Franz Josef Glacier is widely regarded as the gen of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability.We make a clear commitment to you that our trip is the most spectacular and rewarding available.
  • Excellent73%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible3%
Travellers talk about
“ice explorer” (225 reviews)
“helicopter ride” (193 reviews)
“hot pools” (115 reviews)
Open Now
All hours
Hours Today: 07:30 - 18:30
LOCATION
63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
CONTACT
Website
+64 3-752 0763
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Reviews (1,369)
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1 - 10 of 1,300 reviews

Reviewed 2 days ago via mobile

11 tourists plus 1 guide fly on 2 helicopters, 6 persons per each helicopter, land on glacier and hike op to the top and return, takes about 4 hours. You must bring sunglasses and applying sun block advisable. Do not ware jeans. All necessary equipments...More

Thank sydney_park_ey
Reviewed 3 days ago

The Heli Hike was very well planned and the guides were friendly, knowledgable and very helpful. We were only one of three groups that made it to the ice as the weather closed in, so we were very lucky to have this amazing experience. We...More

Thank Gaye M
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 days ago

Kia ora Gaye M, Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. The Franz Josef Glacier is a truly inspiring place to visit and...More

Reviewed 1 week ago

This is an amazing helicopter/walking tour. We were the oldest couple in our group of twelve folks. That said, it was a bit more difficult for us to walk around, but our guide called for help and another guide stayed with us and made us...More

2  Thank Patricia W
Mason S, Customer Servivce Manager at Franz Josef Glacier Guides, responded to this reviewResponded 6 days ago

Kia ora Patricia W, Thank you for taking the time to share your experience on TripAdvisor, we appreciate your comments. Great to hear your trip went well, and the guides looked after you and your husband. It is a trip that is a true experience,...More

Reviewed 2 weeks ago

Coming from someone from South East Asia, this truly is a rare experience for me. Although the cost is high, it truly is worth the money. We did the heli-hike and lucky for us it was a bright and sunny day as it had been...More

Thank Russ2890
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Russ2890, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. I will pass on the great feedback to Meagan and Brett, they...More

Reviewed 3 weeks ago via mobile

Went on the heli hike with Franz Josef Glacier Guides, we were the first party on the ice that morning. Helicopter ride to the glacier was cool, and then we were in what seemed like an entirely alien and amazing landscape. The guides were incredibly...More

Thank carlyy_car
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora carlyy_car, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Wonderful to hear that you enjoyed your visit to Ka Roimata o Hine Hukatere, we look forward to welcoming you back in the near future....More

Reviewed 3 weeks ago

I liked the tour and the professional Guide. I can recommend this Tour to everyone who is interested in Glaciers.More

Review collected in partnership with this attraction
Thank inken118
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora inken118, Thank you for taking the time to place your review on TripAdvisor, we appreciate your feedback. So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. We look forward to welcoming you back the next time you are...More

Reviewed 3 weeks ago via mobile

Absolutely fantastic and well worth the money if you're unsure of the high cost. Helicopter ride is beautiful and the hike was fantastic. The guides were incredible, we had Nick and Ben who taught us so much and kept us safe while still being laid...More

Thank Chloe D
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Chloe D, Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. Ben and Nick are both Fantastic guides, i will pass on the...More

Reviewed 3 weeks ago

I will say we were taken off the glacier early with only about 30 minutes of walking on the glacier but that is not why I removed a bubble. We went to do check in and you are not allowed to check in early even...More

2  Thank Stacey W
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 2 weeks ago

Kia ora Stacey W, Thank you for taking the time to communicate your concerns in regards to your recent experience with us. The reason we had you wait till your check in time is because on this day the weather was being very unpredictable, we...More

Reviewed 4 weeks ago via mobile

This is one such experience in Newzealand that combines both adventure and scenic beauty. We drove down from Queenstown to Franz Joseph and stayed at the hotel over night. Next morning we had our ride. The most important aspect is the whether. It has to...More

1  Thank Dr Apoorva P
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 4 weeks ago

Kia ora Dr Apoorva P, I am glad you experienced your trip on the Franz Josef Glacier. By the looks of things I believe you had a scenic flight over the Franz Josef. We offer guided walks on the Glacier allowing our guests up to...More

Reviewed 12 September 2017 via mobile

Embarked on a Heli hike with this company (there are only 2 companies in this village that offers such hikes). Our guide is young and energetic. Safety is their priority. The helicopter ride is about 3 minutes from the village to the glacier, where you'll...More

Thank Wai Kit F
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 5 weeks ago

Kia ora Wai Kit F, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Safety is very important to us as you saw with your experience on the Glacier, we love to show guests the beautiful area...More

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Questions & Answers
Emohtar
15 October 2017|
AnswerShow all 4 answers
Response from Mason S | Property representative |
Kia ora Emohtar, our Heli Hike is suited for a wide range of fitness abilities. As David has said, theguides do stop frequently to allow our guests to take in the awe-inspiring scenery and listen to the guides stories as... More
0
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Shirashear
16 August 2017|
AnswerShow all 2 answers
Response from DavidGoddard91 | Reviewed this property |
We did the last tour of the day and the weather was perfect. Suppose it just depends on the day so the time slot if irrelevant really. I would highly recommend going with Glacier guides for the full experience as helicopter... More
1
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Shorter
26 July 2017|
Answer
Response from Kate_NTT_Southern | Property representative |
Kia ora Shorter, Thank you for your enquiry. Fantastic that you are going to be doing a heli-hike trip with us. We provide jackets and boots for your trip. It doesn't get too cold up on the glacier in Summer so as long as... More
1
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