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Franz Josef Glacier Guides

63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
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US$57.52*
and up
Franz Josef Glacier Valley Walk
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The magnificent Franz Josef Glacier is widely regarded as the gem of New Zealand’s West Coast Glaciers.Franz Josef Glacier Guides gives you the opportunity to experience the most spectacular glacier environment available to the general public anywhere in the world, offering a range of glacier hiking tours to suit all levels of fitness and ability. We make a clear commitment to you that our trip is the most spectacular and rewarding available.
  • Excellent73%
  • Very good16%
  • Average5%
  • Poor3%
  • Terrible3%
Travellers talk about
“ice explorer” (225 reviews)
“helicopter ride” (211 reviews)
“hot pools” (130 reviews)
Closed Now
Hours
Hours Today: 07:30 - 18:30
LOCATION
63 Cron Street | (Glacier Base Building), Franz Josef, Westland National Park (Te Wahipounamu) 8600, New Zealand
Ways to Experience Franz Josef Glacier Guides
from US$334.20
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from US$57.50
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Write a ReviewReviews (1,613)
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All reviews
"ice explorer"
in 225 reviews
"helicopter ride"
in 211 reviews
"hot pools"
in 130 reviews
"new zealand"
in 112 reviews
"valley walk"
in 57 reviews
"amazing experience"
in 66 reviews
"once in a lifetime"
in 58 reviews
"full refund"
in 18 reviews
"glacier guides"
in 32 reviews
"cancelled due"
in 58 reviews
"waterproof pants"
in 15 reviews
"great guide"
in 35 reviews
"blue ice"
in 40 reviews
"bad weather"
in 44 reviews
"ice tunnels"
in 16 reviews
"free entry"
in 22 reviews
"three hours"
in 17 reviews
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261 - 270 of 1,531 reviews

Reviewed 6 August 2017 via mobile

Had an amazing time!!!! The moment we walked in the door, everyone from FJGG were welcoming and happy!! The tour guides, Zac and Sam were very informative about the Glacier and were just a fun couple of fella's! Even the Helicopter driver was good for...More

Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 13 August 2017

Kia ora James Thanks so much for your review, we're very glad you enjoyed your experience with us. It's important to us that our guests feel welcome, informed and safe as well as enjoying the hike itself so it's great to get your feedback on...More

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Reviewed 4 August 2017

Beautiful place, unique experience, not to be missed , Wonderful place to meet, amazing, I want to returnMore

Review collected in partnership with this attraction
Thank Carlos Eduardo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 13 August 2017

Kia ora Carlos Thanks so much for taking the time to place a review on Trip Advisor. We're so pleased you had a great time and are keen to come back to Franz Josef one day - we look forward to welcoming you back! Safe...More

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Reviewed 4 August 2017

Everything about this tour was amazing. The helicopter flight was a great experience having never been in one before and the view was pretty spectacular. Being on the glacier surrounded by the mountains was so beautiful. The hike wasn't too challenging but had a few...More

Review collected in partnership with this attraction
1  Thank Noosies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 13 August 2017

Kia ora Noosies Many thanks for your review, we appreciate you taking the time to write one and are always thrilled to hear that our guests have enjoyed themselves! Safety is key for us so we're very glad to hear you felt safe on our...More

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Reviewed 4 August 2017

Had an amazing time with this very first time helicopter ride! Just an amazing sensation being in such a way of transport! The Hike for over 2 hours on the Glacier was stunning! It's quiet impressive to be hiking with crampons on this massive Glacier...More

Thank Tarek-Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 13 August 2017

Kia ora Tarek-Terry S Thank you for your review, we're very pleased to hear you enjoyed your helicopter flight and hike with us! Safe travels and hope to see you back on the West Coast one day. Ngā mihi (many thanks), Lucy

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Reviewed 3 August 2017

We had such a great time. From start to finish we loved it. The guide was informational, funny, and knowledgeable. The ice is blue and the hike is amazing. An experience not to miss in New Zealand!More

Review collected in partnership with this attraction
Thank TIARA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy_L_NTT, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 13 August 2017

Kia ora Tiara K Thanks so much for your review, we appreciate you taking the time to place it and are glad to hear that you enjoyed your time with us. We hope to see you again on the West Coast. Safe travels. Ngā mihi...More

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Reviewed 2 August 2017 via mobile

I could not fault this experience if I tried! Friendly staff as soon as you walk through the door, great helicopter pilot and our guide Meagan was absolutely wonderful - enthusiastic, knowledgeable, accommodating and clearly loves her job. It's not the cheapest experience in New...More

Thank EllisCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucy L, Marketing Manager at Franz Josef Glacier Guides, responded to this reviewResponded 6 August 2017

Kia ora EllisCooper Thanks so much for taking the time to write a review on Trip Advisor, we're so glad you had a wonderful day. The team does work hard to deliver an outstanding experience so it's always very pleasing to hear that we've succeeded!...More

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Reviewed 1 August 2017 via mobile

The most incredible day walking on the glacier. Staff were helpful and accommodating. They were thoughtful when talking through the hike as I have a knee injury. Serena was our guide, she was insightful, interesting and very considerate. She was excited that we got to...More

Thank Bulrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 3 August 2017

Kia ora Bulrac Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Kind regards, Mason

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Reviewed 31 July 2017

Once in a lifetime experience. It's expensive, but worth it. I have the feeling it will be one of the highlights of our NZ trip. I wish we had a little more helicopter time (see the surrounding area), but really not a huge issue.More

Thank jpreston4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 3 August 2017

Kia ora jpreston4, Thank you for taking the time to place your review on TripAdvisor – we appreciate your feedback. Wonderful to hear that you enjoyed your visit to Ka Roimata o Hine Hukatere, we look forward to welcoming you back in the near future....More

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Reviewed 30 July 2017

The heli-hike at Franz Josef Glacier is a peak experience. Having only average fitness, and being almost 60, I was a bit worried about taking this on. I needn't have worried. The helicopter ride is spectacular, and once you get up on the Glacier, the...More

1  Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mason S, Customer Service Mananger at Franz Josef Glacier Guides, responded to this reviewResponded 3 August 2017

Kia ora Sharon H, Thank you for your feedback on TripAdvisor – we appreciate your comments. It is always fantastic to hear that you enjoyed your experience with us in Franz Josef Glacier. I will be passing onto Nick Fausch the great work he has...More

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Reviewed 29 July 2017

Truly enjoyed our guided walk, the guide was informative , caring, funny . Highly recommend it. Next time will do helihikeMore

Thank natalliaskWestport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mason S, Customer Service Manager at Franz Josef Glacier Guides, responded to this reviewResponded 3 August 2017

Kia ora natalliaskWestport, So glad to hear you enjoyed your experience with the Franz Josef Glacier Guides. The Glacier Valley walk is an amazing walk with some beautiful scenery. We look forward to welcoming you back the next time you are in the spectacular Glacier...More

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Questions & Answers
anna_banana1990
28 January 2018|
AnswerShow all 5 answers
Response from Andréa A | Reviewed this property |
Hi Anna, the heli hike is fine if you’re in like a regular good shape, it’s quite easy. The heli CLIMB i’m not quite sure. The heli hike and the heli climb are two different tours to Franz Josefs glacier :) anyhow, enjoy... More
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AdrienneSelarep
28 November 2017|
AnswerShow all 11 answers
Response from Patricia W | Reviewed this property |
We stayed at the scenic hotel right there. The restaurant AliceMay (walking distance) is Terrific...... Make reservations thru TA........beef cheeks!!!!! The Tour is within walking distance of the Scenic Hotel - but we... More
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landdream
2 November 2017|
AnswerShow all 4 answers
Response from sydney_park_ey | Reviewed this property |
You will never know how the weather will turn out, as it’s mountain area the weather changes rapidly. And Helicopter runs ONLY when the weather allows. I think it is the best to go there and book the tour directly at the... More
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