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RoadRunneR Shuttle & Charter

Santa Fe, NM 87507
+1 505-424-3367
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leisure group reservation

My name Is Patricia, and I am a Travel Consultant located in Manhattan, NY. I recently organized a... read more

Reviewed 14 December 2017
patriciasQ8968ZZ
,
New York City, New York
Outstanding long-term service from a first-rate company run by a terrific owner!

This company provided the shuttle service as well as excursions service for me and my 15 students... read more

Reviewed 13 November 2017
Sergei K
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New Mexico's premier provider of shared ride shuttle service, private ride transportation and group charter services. "Door to Door" Service - Vans, SUVs, Charter Buses - When & Where You Want To Go - Anywhere in New Mexico! Now also serving Colorado, Texas, Arizona & The Four Corners Region.
  • Excellent64%
  • Very good7%
  • Average7%
  • Poor7%
  • Terrible15%
14 Dec 2017
“leisure group reservation”
13 Nov 2017
“Outstanding long-term service from a first-rate company run by a terrific owner!”
LOCATION
Santa Fe, NM 87507
CONTACT
Website
+1 505-424-3367
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1 - 10 of 13 reviews

Reviewed 14 December 2017

My name Is Patricia, and I am a Travel Consultant located in Manhattan, NY. I recently organized a group of eleven ladies to travel from NJ to Santa Fe, New Mexico. These lovely ladies are accustomed to five star service and have traveled around the...More

Thank patriciasQ8968ZZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 3 January 2018

Thank you Patricia for you kind review. It was a pleasure working with you and we greatly enjoyed driving this charming group of ladies. We are grateful for your business and look forward to working with you again! - Kindly, Kathy

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Reviewed 13 November 2017

This company provided the shuttle service as well as excursions service for me and my 15 students for our entire stay in Santa Fe, which lasted 9 weeks. The drivers were always prompt and highly professional and the buses/vans very clean and comfortable. They really...More

Thank Sergei K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 15 November 2017

Thank you very much for your kind review. It was an honor and a pleasure working with you and your amazing students! We will miss you all and the RoadRunneR team has truly enjoyed driving your group. Please return back to New Mexico soon! -...More

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Reviewed 5 October 2017

Faultless and friendly service. I booked a private transfer, and emailed to update (rather than phoning as the rules stated) but they still waited the extra 2h into the evening. email responses to all the transactions were prompt and friendly.

Thank Polly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 7 October 2017

Polly - Thank you very much for taking time to write a review, it is sincerely appreciated. Safety & Customer Service are our top priorities and it was a true pleasure driving you! Kind Regards, Kathy

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Reviewed 6 June 2017

The attendant at the airport desk was very rude. We had had a very long travel day and was not sensitive at all. He was also not very forthcoming with information about their shuttle service. When we boarded the shuttle, the driver just piled everyone's...More

Thank GPBucket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 21 June 2017

My sincere apology for the poor reception and service that you received, this is absolutely unacceptable and RoadRunneR prides itself on excellent customer service. Please contact me directly at kathy@RideRoadRunneR.com with your arrival date and time as I would like to address this situation with...More

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Reviewed 28 May 2017

I made a reservation with RoadRunneR on 29 April 2017, a few hours before my scheduled flight from Dallas to Santa Fe. But then my flight was canceled because of snowstorm in Santa Fe. (Other flights to Santa Fe on that day were also canceled.)...More

Thank Baruch M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 2 June 2017

I am sorry that your flight into Santa Fe was cancelled on April 29,2017. The Santa Fe airport was open on this date and we did drive other passengers who arrived that day. When you called we did not know of the flight cancellation and...More

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Reviewed 6 March 2017 via mobile

The ride is typical, but the people are not. They are both friendly and professional. A result, no doubt, of owners who are also great people.More

Thank Little_Caesar31332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 8 March 2017

SO kind and SO appreciated! Thank you very much for taking time to write a review - I think the RoadRunneR Team is amazing too... It truly makes our day when someone cares enough to let us know we are doing a good job! Gratefully,...More

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Reviewed 7 January 2017

I used the shuttle from the Santa Fe Airport to my Santa Fe hotel. I also used it for the return trip. The business has a counter in the airport, where I arranged for the shuttle. The cost was $16 each way. Considering how far...More

Thank ReaderPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 8 January 2017

Dear Pat - Thank you very much for taking time to write your kind review. It is always wonderful to hear positive feedback and that we are doing a good job. We hope to drive you again should your travels return you to New Mexico!...More

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Reviewed 16 November 2016

Outstanding service, cordial staff. The company was understanding, reliable and accommodating when we needed to change our reservations the day before.

Thank Regina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 8 January 2017

Dear Regina - Thank you very much for your kind review - it is very much appreciated! Please remember us should your travels return you to New Mexico, it was a pleasure driving you - Gratefully, Kathy

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Reviewed 28 September 2016

We paid more for 2 people to travel 15 minutes from the airport ($42) than it would have been to rent a car for the entire day. Do not patronize this firm for airport related travel unless you want a similar experience.More

2  Thank lhmg1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 4 October 2016

I am so sorry that you are disappointed with the rate you paid. Our shuttle fares are posted and regulated as a licensed transportation provider. We work hard to provide excellent, safe, and readily available service for those who want it, but riding with RoadRunneR...More

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Reviewed 2 July 2016

this is the major way to get to and fro the Santa FE and Albuquerque Airports economically - comfortable air-conditioned vans

Thank HAYNES5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KGbury, Owner at RoadRunneR Shuttle & Charter, responded to this reviewResponded 4 July 2016

Thank you for taking time to write a review, it is greatly appreciated and we hope to drive you next time you visit New Mexico! - Kind Regards, Kathy

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