Electric City Escape

Electric City Escape, Scranton: Address, Phone Number, Electric City Escape Reviews: 5/5

Electric City Escape
5
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1-2 hours
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5.0
49 reviews
Excellent
43
Very good
4
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2
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Karen
Old Forge, PA1 contribution
AWESOME TIME IN THE COAL MINE!!
Jul 2020
My husband and I, along with two of our friends, did the Escape the Coal Mine experience. It was AWESOME! The staff is very helpful in explaining how it works. I think four people for this room was perfect. You get two free clues and then remaining clues add onto your finishing time. Some of the clues were tricky and you definitely have to look everywhere around the room. I recommend completing things in order in the first room so you don't get mixed up. The lighting was a little dim so we did use the flashlight on our cell phones sometimes to read certain items. (Remember, you are in a coal mine.) The lights did flash on and off for a second to add to the effect. It is a great activity for team building and problem solving. We made it out with 2 minutes left. When you finish, they take your picture and share it with you electronically (no extra charge). I would DEFINITELY do another room! Tons of fun!!
Written 23 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Cindy P
1 contribution
Great experience
Jan 2020 • Family
I had my daughters 13th birthday party in the Art Heist room. The staff was wonderful with all the kids and very helpful. This is a a great place for a teenage birthday party!
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

tadpittenger
Edison, NJ5 contributions
Houdini
Dec 2019 • Family
Our visit was great. Staff was excellent and the escape was lots of fun and worth the time. We will be back.
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jenn M
Dallas, PA25 contributions
Great time for our whole family!
Nov 2019 • Family
We participated in the Museum Heist room today and had a great time. We had a group of 5 ranging in age from 17-69 and everyone contributed and worked together. To our surprise we actually made it out in time!! The staff was great and the whole place was very cool. Would highly recommend. We will visit again.
Written 10 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Danielle
Perkasie, PA25 contributions
Good rooms, but the staff could use some improving
Sep 2019
I have to start by saying the Electric City Escape has one of the nicest lobby/waiting room areas of all of the escape rooms I have done.

We recently did our second room at this location (we've done MANY throughout the Philly area) and while the room was good, our overall experience was a little lacking.

Ultimately, I believe that the escape room experience is heavily influenced by the game master. On our most recent visit, we received a minimal introduction to the room with virtually no excitement. Once we got rolling in the room and we hit a point where we had to ask for clues, the game master had to ask us where we were in the game? I thought there were cameras so I'm not sure why we had to take time to explain what we had/hadn't done yet. Then, when we did get hints or clues, they were really neither. They were just flat-out instructions, which we weren't asking for. We just needed a nudge, not the puzzle solved for us. So that was a bummer. Overall, we got stuck a few times and had to ask for a 3-4 clues. Each time, it was the same. When we did escape, we were met with the same lack of enthusiasm.

There are no screens in the room, so you really have no idea how much time you have left. Halfway through a recording plays, but I love the pressure of the clock. (I wore a watch this time after learning this on the first experience)

Finally, while we were doing our room, I could consistently hear laughing coming from the lobby. We were the only ones there so I'm guessing it was just the two girls at the front desk. I'm glad they were having a good time, but it might explain why they weren't really following our progress in the room.

Overall, while I believe the rooms are done well, I think a big improvement could be made over more training of the game masters. Customer service and the experience really IS everything.
Written 4 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

CJ33540
1 contribution
A great fun activity.
Aug 2019
We had six members in our group ranging in age from the 20's to the 70's. None of us had ever been to an escape room before. We did the Museum Escape which is an entry level type escape room. However, we needed extra hints and we still did not make it out in the 60 minutes. We learned that we needed to focus on one clue at a time, which we didn't do. Made no difference that we didn't escape in time. We still had a great time. The staff was wonderful! They were friendly, very willing to help us, and made the experience very enjoyable. We would definitely go back again and highly recommend it to others.
Written 29 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Adje1124
Virginia Beach, VA342 contributions
Great 1st time escape room experience for 5 of our 7, will visit again!!
Jul 2019 • Family
My family lives in the Poconos and we had a mini family reunion the weekly July 4th. Hubs and I have done escape rooms before but the others hadn’t and wanted to, especially my 9yo son. It did not disappoint! We were able to book online easily and check in was also quick and easy. Waiting area is pretty neat with lots to see and games and things to play if you have to wait. Even though there were other escapes going on during ours, we could only hear our own which we appreciated. Attention to detail was really great for the mine 109 escape. we did note that the AC wasn’t really on and after about 30 min we were all sweating. It added to the affect of being trapped in a mine, but made it harder to think/focus. We mentioned it on our way out but the staff said they don’t control the AC, which was surprising.

We didn’t escape but it was SO much fun anyway!! I also appreciated how they had so many photo options ready and organized as soon as we got out, other places aren’t as organized or have as much variety. Staff was very friendly and helpful for the whole experience, before, during, and after. Wish we could’ve found a Groupon for this many people as it was $25/each. Other than that, no complaints!! 👍🏻👍🏻
Written 20 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Rick M
2 contributions
My first time winning with my kids!
Jun 2019 • Family
We did the "Mine 109" - Coal Mine escape. Extremely well done and challenging. Rated 8/10 for difficulty, but we beat it with about 7 minutes left.
Highly recommended!
Written 21 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ray D
6 contributions
Houdini Room
Jun 2019 • Family
Went with myself, my father, and my two teenage siblings. We did the Houdini Room, and it was an absolute blast. This was the first escape room experience for all of us, and we couldn’t have been more excited. Everything was professionally done from reservation to the second we were let out of the room. The staff was great and super engaging. We already booked again to do the mine room. 5 stars!!
Written 19 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jeffrey B
2 contributions
Birthday Fun and More
Jun 2019 • Couples
Ill tell you what! This is a top notch place. The staff from the night were able to reserve the room a little late because of our dinner reservations running late. We enjoyed a room with the 6 of us. It was fun to do. The Coal Mine was certainly more tricky than i thought it would be! KUDOS!
I have done all three except the Art Heist! I will have to come back!
Written 14 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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