We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilo Hattie's - CLOSED

Review Highlights
Free Shuttle

Very nice shuttle ride but, prices were high, highest anywhere else. Store was really small and... read more

Reviewed 2 weeks ago
Chester, Virginia

The tourist Mecca of all things Hawaiian has closed. This was always the go to place to pick up... read more

Reviewed 21 January 2017
Shingle Springs, California
Read all 249 reviews
All photos (33)
Full view
Traveller Overview
  • Excellent18%
  • Very good33%
  • Average23%
  • Poor16%
  • Terrible10%
2 weeks ago
“Free Shuttle”
11 Nov 2017
“Ala Moana Store--What were they thinking??????”
This famous store is devoted to both authentic Hawaiian goods as well as traditional tourist souvenirs.
700 N Nimitz Hwy, Honolulu, Oahu, HI 96817-5034
+1 888-526-0299
Most Helpful Positive Review
Reviewed 18 June 2003

Two years ago we went on a family vacation to Honolulu and Maui. All of it was gorgeous and amazing etc. etc. etc. What haunted me almost as much as the beauty of the islands were the amazing buys at Hilo Hatties!!!! I bought almost...More

16  Thank Quest15311
Most Helpful Critical Review
Reviewed 28 January 2011

The free shopping shuttle with a stop at the Ala Moana Shopping center is a scam. First you have to shop for at leat a half hour at Hilo Hattie's. After our first visit to Hilo Hatti's I knew that you had to go to...More

Reviews (249)
Filter reviews
234 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
1 - 10 of 234 reviews
Reviewed 2 weeks ago

Very nice shuttle ride but, prices were high, highest anywhere else. Store was really small and hard to move around in, seemed a weird location for tourist trap— high price mall in downtown Honolulu?

Thank Dizymaus
Reviewed 11 November 2017

OK, nothing surprised us more on our recent trip to Honolulu than the relocation of Hilo Hattie's from their old location on the Nimitz Hwy (spacious and, with the attached chocolate factory, a real treat!) to a tiny stall buried inside the basement of the...More

10  Thank themolitors
Reviewed 24 March 2017 via mobile

No rating to describe this experience. Disgust is the only word to describe how I felt after going to this once fun store. Thinking my family would enjoy this colourful Hawaiian store, we took the "free" shuttle from Waikiki. After being dropped off on a...More

4  Thank NeedAVacation38
Reviewed 20 February 2017 via mobile

Highest prices I could find. Free shuttle not worth the wait...in my case, woman kept saying 20 minutes, but waited 45. Could have walked faster.

3  Thank J B
Reviewed 21 January 2017

The tourist Mecca of all things Hawaiian has closed. This was always the go to place to pick up gifts when returning to the mainland. Something about buying gifts at the local Walmart is not the same...

5  Thank NORA K
Reviewed 20 January 2017

(Note: Hilo Hattie's is located all around the islands, but they are no more only on Hilo. You won't find them on the Big Island, but you will still find them on other islands.) They were very nice to us, and it was nice of...More

1  Thank ovolacto
Reviewed 19 October 2016 via mobile

Horrible ..Free shuttle is trap to get you to shop where you r accosted with high pressure sales person trying to sell jewlery.

Thank Bks S
Reviewed 24 August 2016

Hilo Hattie's has a free shuttle that will pick you up around the city and take you to Hilo Hattie's. You can get on where you want and get off where you want. only thing is that you are dropped off at the store and...More

Thank keyman48
Reviewed 2 June 2016

Everyone in Honolulu knew where the iconic Hilo Hattie's was located. It closed recently and relocated to the Ala Moana Mall. Now it's just another 'mall store' in a mall that's getting bigger and bigger by the day. Gone are the trolleys that would pick...More

1  Thank Susan H
Reviewed 4 May 2016

We always take guests we've brought with us to Hilo Hattie's, as it's kind of a cultural icon. However, the old iconic store on Nimitz Highwoay is now closed, and the store is now located at Ala Moana Mall. It took us over 30 minutes...More

2  Thank MontTexas
View more reviews
Nearby HotelsSee all 99 nearby hotels
Aston at the Executive Centre Hotel
298 reviews
.73 miles away
Pacific Marina Inn
552 reviews
2.28 miles away
Pagoda Hotel
544 reviews
2.36 miles away
Ala Moana Hotel
4,137 reviews
2.58 miles away
Nearby RestaurantsSee all 3,968 nearby restaurants
Liliha Bakery II
167 reviews
.11 miles away
101 reviews
.35 miles away
La Tour Cafe
54 reviews
.26 miles away
Tanaka Saimin
70 reviews
.29 miles away
Nearby AttractionsSee all 1,808 nearby attractions
Fine Ass Chocolate and Coffee
13 reviews
.50 miles away
Honolulu Fish Auction
32 reviews
.44 miles away
King Kamehameha Celebration Floral Parade
6 reviews
.47 miles away
Tiki's Family Fun Center
7 reviews
.17 miles away