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VIP Trans offers the most cost effective and reliable way to get to and from the Honolulu airport, or where ever your destination may be. Our drivers are professional, courteous, and experienced. Don’t take our word for it, take a ride and try it...more
Booking made by our Travel Agent - wish I had booked as personally I would not have used this company due to negative reviews - which by the way are all true!!! Confirmed pickup time, driver arrived 1/2 hour late. Those already on shuttle all...More
soufiane e, Guest Relations Manager at VIP Transportation Honolulu, responded to this reviewResponded 5 weeks ago
Thank you for your feedback. I sincerely apologize to you for what happened and for any inconvenience this may have caused to you. We take all complaints very seriously and we do our best to resolve any issue you have encountered with us....More
I ordered the Shuttle to Waikiki with the lei greeting. In my email, it stated "Please proceed to the baggage claim area where our arrival team will have a sign with your name on it. Our uniform is a bright green and white Hawaiian-style aloha...More
Thank Laurette B
soufiane e, Guest Relations Manager at VIP Transportation Honolulu, responded to this reviewResponded 8 July 2018
Dear Laurette B, thanks for your feedback. I sincerely apologize to you for what happened and for any inconvenience this may have caused to you, we take all complaint very seriously and we do our best to resolve any issue you have encountered with us....More
We booked our airport transfers in January when we complete our other travel plans for Honolulu.
Arrival at International Airport fine, but V.I.P did not have our booking.
Had to wait 70 minutes until passengers arrived from another flight before we were transported to our...More
VIP transport avoid like the plague!
We booked and paid ($25US) this company to take us to the airport 4 days in advance. When you book online you fill in your flight details and they suggest with international you be at the airport 3 hours...More
If your in need of one way or round trip shuttle and more you need to check out VIP Transportation, this is an Awesome company, very professional , polite and personable but best of all ,ALWAYS ON TIME!! John Parks
Arrival and process to find shuttle service relied on me finding the right staff member (no sign with our name on it so I collected my bag & went looking) & it was easy & the drop off process was straight forward.
Collection from the...More
Excellent service considering we booked the transfer online only 1 day before arrival in HNL. Despite there being a very long delay in getting out of the airport the shuttle was waiting as instructed and as soon as we boarded we were on our way....More