Absolutely brilliant! The staff and volunteers are by far the most helpful and welcoming people you could ever wish to meet. This heritage railway sets the gold standard that others should try and achieve. It is by no means the biggest heritage line, but it has a big heart and bags of character. We will definitely be back

Today we took a trip on the Welsh Highland Heritage Railway Welsh Highland Heritage Railway / Rheilffordd Ucheldir Cymru, Porthmadog . This is not to be confused with the Welsh Highland Railway or the Ffestiniog railway which are the trains that do longer journeys to Beddgelert and other places. The Heritage railway is a mainly volunteer run organisation. It cost us £28 as our youngest child was under 3 so free, but a family ticket is only £30 so really reasonable we thought. Its an hours experience with around 15 minutes on the train and 45 minutes to explore the museum. You can ride as many times as you like in a day on your ticket. We found it really interesting, the staff really engaged with the children at every step of the way, letting our eldest child stamp her own ticket and involving them in turning the engine for the return journey. There is lots for the children to do at the museum too, activities, trains to climb on and a mini railway that also does trips (included in the main ticket price). The gift shop was well stocked, with lots of pocket money treats at reasonable prices and again the staff were so welcoming. There is also a cafe (which we didn't use but has good reviews). All in all, if you have young children and want a fun activity that doesn't cost the earth, I'd highly recommend this.

What can I say, just an amazing experience! All my life I’ve loved steam trains and this experience ticked a bucket list experience for me 😊 the railway is kept in excellent condition, easy to navigate and all staff/volunteers very friendly! We did the Woodland Wanderer Route which took 2 1/2 hours in total…I can’t wait to return and do anotherroute

This was a fantastic way to spend an afternoon. The train runs to the end of the line (a relatively short distance but it is advertised as such) and then returns stopping at a museum on the way back. There are no worries about being stuck at the museum waiting for the next train as there often are at other heritage railways as the train waits until everyone has had chance to look around. The museum itself was fantastic. Locomotives you could climb inside, plenty of small scale models and an old saw were some highlights. This was brought to life by our wonderful guard / guide John who was available to answer questions and show everyone around. The guard then checked everyone was safely back on the train before continuing back to Porthmadog. The museum had plenty to entertain children but also plenty for adults. All the volunteers in the shop, museum and on trains were extremely friendly and welcoming.

Good experience travelling on the railway but an unfortunate parking experience. A small car park at the station and an attendant trying to manage the flow. He directed us to another car park a few minutes walk away but when I arrived there my car wouldn’t fit under the height restriction barrier so had to return to the station car park. The attendance was dismissive and quite frankly irritated by my car…. He then went on to direct my car and ask another driver to park behind me…. I have a Landrover with an outwards opening door so need clearance for the dogs in the rear of the car. Again, rolled his eyes and was dismissive. My daughter asked to park next to me with her 4 year old child and was told to park some distance away. When we asked why? …. He told us that only ‘blue badge holders’ were allowed in the car park! Really?? Only 1 of approximately 30 cars had a blue badge!!! So no parent/ child parking at all!! Really not acceptable in todays world! A good old fashioned journey and experience on the wonderful railway but a very old fashioned, dated and almost rude car park worker with little insight into todays family needs! Just be aware that it requires a walk of over 5 minutes with young children( especially in the pouring rain!)

One of the highlights of our trip.! Great experience, you can tell the volunteers really enjoy being there and doing what they do. They involve the children in changing the points and handing the token to the driver when the loco changes ends. The museum is really well done, lots to look at and jump on a couple of locos. Recommended.

We loved our visit! The train journey isn’t long but you stop at the museum on the return journey. Great ride on the miniature railway! The museum is fun as there is lots to do and you can climb on the trains and there is no stuffiness. The staff are friendly and helpful. You can keep riding the train all day. Can recommend.

Begun my holiday back to Porthmadog proper with a wonderful return to The Welsh Highland Heritage Railway for the day. It honestly gets better and better every visit. Lost count how many journeys I had as I was just having the time of my life. Whether you're a train enthusiast or not, a visit here will certainly having you coming out as one or as more of one, guaranteed. Just everything that's involved in your day/ticket: Unlimited rides. Miniature railway. Interactive museum. Involvement to run the loco round. Clambering up onto other locos. Friends volunteers and staff. I mean what's not to like? It's a genuine bargain! Seriously recommend this Welsh gem to anyone. As always, 5 all day.

We thoroughly enjoyed riding on the train from Beddgelert to Caernarfon. It is step back in time and showcases some great railway engineering over the Welsh countryside. The grade is steep in parts and there are plenty of challenges through the terrain. Travelling in the first class carriage is highly recommended.

This has been on the bucket list of my wife and I for quite some time. As we were off we thought we'd give it a go. The train was 20 minutes late leaving Caernarfon which was a inconvenience but not that much of a problem. It was a really hot day and the carriages soon became mini saunas, everybody was hot and red and uncomfortable. The snack/drink on board was reasonably priced and the staff were helpful. By the time we reached Porthmadog the heat was almost unbareable and we were glad to get off. After our 1.5 hours in Porthmadog (enough time to eat our picnic and have an ice cream) it was time to get back on board. The carriages were sweltering even before we started off and it just got worse at the journey back to Caernarfon progressed. We went through a tunnel at one point which filled the carriages with thick smoke and left everyone covered in a sheen of gritty soot. By this time even the staff were struggling to cope with the heat! By the time we got to Caernarfon nobody seemed to be enjoying the trip and everyone was complaining about the soot which just clung to everyone's exposed, sweaty arms, legs and faces. Yes I appreciate that the railway isn't in control of the weather and the days temperature, but some allowances should have been made to improve customer comfort under such circumstances. I'm glad I made the journey, but it was not an enjoyable experience. It is not something I would do again.