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Waitomo i-SITE Visitor Information Centre

21 Waitomo Village Road, Waitomo Caves 3943, New Zealand
+64 7-878 7640
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Waitamo i-SITE

If you have time to go and get more information and colourful leaflets. But not much support after... read more

Reviewed 28 April 2018
joanadventure
,
Kuala Lumpur, Malaysia
Good resources before start your adventure

We planned to have a walk at Ruakuri Scenic Reserve, and need a local map to find where about. The... read more

Reviewed 8 April 2018
santo t
,
Auckland, New Zealand
Read all 69 reviews
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Overview
  • Excellent64%
  • Very good20%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“souvenir shop” (3 reviews)
“these guys” (2 reviews)
“cave tour” (2 reviews)
Closed Now
Hours
Hours Today: 08:45 - 17:00
LOCATION
21 Waitomo Village Road, Waitomo Caves 3943, New Zealand
CONTACT
Website
+64 7-878 7640
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"souvenir shop"
in 3 reviews
"these guys"
in 2 reviews
"cave tour"
in 2 reviews
"new zealand"
in 2 reviews
"glow worms"
in 3 reviews
"museum"
in 9 reviews
"tickets"
in 7 reviews
"waitomo"
in 15 reviews
"isite"
in 2 reviews
"visitors"
in 4 reviews
"leaflet"
in 2 reviews
"itinerary"
in 2 reviews
"tours"
in 5 reviews
"display"
in 2 reviews
"attractions"
in 3 reviews
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1 - 10 of 54 reviews

Reviewed 28 April 2018

If you have time to go and get more information and colourful leaflets. But not much support after going to see the Waitomo Caves.

Thank joanadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 29 April 2018

Thank you for your response

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

We planned to have a walk at Ruakuri Scenic Reserve, and need a local map to find where about. The staff at the centre was really helpful, and provide us a free local map. Located at the main road to Waitomo Cave attraction, this centre...More

Thank santo t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 9 April 2018

Thank you for visiting Waitomo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Plenty of maps and friendly service at the centre. A nice building too right on the main drag of Waitomo. The staff had ideas for us to do/visit in the area.

Thank JillB114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 9 April 2018

Thank you for visiting Waitomo.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 28 March 2018

Good info available and helpful people - but we thought this was where the caves were and we were wrong! The glow-worm cave is 600 yards away and the other caves are in the other direction

Thank ChrisJS51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 9 April 2018

Thank you for visiting Waitomo i-SITE information Centre.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018

This was one of the better places for information about the caves. Helful staff and great museum taht really explained the history of the caves and the formation of the cave system.

Thank Whitehavengirl43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 22 March 2018

Thank you for your feedback.

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Reviewed 19 March 2018

Lauren was so super helpful and accommodating as we selected and booked the perfect adventure for our family. Highly recommend their services! I very much appreciated having this service, plus it saved us a ton of money!

Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 22 March 2018

Thank you for your feedback and hope you enjoyed your time in Waitomo

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Reviewed 11 March 2018

If you need any info about Waitomo caves.; this is the place to be. You will get all information about duration of the tour; pricing; timings, all the do and don't etc. Also you can get catalogue and info pages for no cost

1  Thank TravlQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 19 March 2018

Thank you for your feedback

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Reviewed 14 January 2018

Very motifivated and cheerful staff always ready to help the tourists. Always welcoming and ready with answers. Great experience

Thank Raja V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 15 January 2018

Thank you .

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Reviewed 6 January 2018

Went there to get some information of what to do around Waitomo and was helped really well. Thanks to the team! :)

Thank Luqman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 15 January 2018

Thank you for visiting Waitomo i-SITE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017

Staff so friendly and helpful and the museum is worth a look. We were so pleased it had been recommended to us

Thank BigAl250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Manager at Waitomo i-SITE Visitor Information Centre, responded to this reviewResponded 26 December 2017

Thank you for your response

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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