Chi, The Spa

Chi, The Spa, Batu Ferringhi: Address, Phone Number, Chi, The Spa Reviews: 4.5/5

Chi, The Spa
4.5

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4.5
45 reviews
Excellent
24
Very good
14
Average
5
Poor
0
Terrible
2

KEYRAN TAN
Johor Bahru, Malaysia15 contributions
An out of this world spa experience.
Oct 2020
Chi the spa at Rasa Sayang, Penang has been an out of this world experience. From the moment you stepped in, to the moment of departure, it has been a magical experience. Joey the therapist made effort to engage me with friendly conversation. Her public relations skills and massage skills were rejuvenating and refreshing. Usual spa experiences were awkward and dull, but she made it fun. Her professionalism is remarkable and I can't wait for another session with Joey soon. Chi the Spa is indeed representing the brand Shangri-la greatly, with its excellent service.
Written 8 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ymt888
Petaling Jaya, Malaysia1,837 contributions
Lovely and serene
Aug 2020
We were at Gurney Plaza and saw Chi doing promotions during the CMCO period, so we bought a few vouchers. With the new norm, there are SOP in place, perhaps the list of questionnaire during registration was a bit too much. Couples are not allowed to be in a room and separate rooms are required. The therapist wore gloves during the entire treatment. I enjoyed the massage service which was really relaxing, and everything was good and fuss free.
Written 18 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lost In Asia
Singapore, Singapore2,266 contributions
Chi or Qi
Dec 2019
Chi or Qi, the chinese word for Energy that flow through our bodies.

This spa is all about Chi , total relaxation in a beautiful environment.

The only thing it is pricey, but well worth it.
Written 22 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

taipan852
Hong Kong, China14 contributions
Fantastic
Jul 2019 • Couples
Absolutely fantastic - the spa is stunning, the service is professional, warm and inviting, and the quality of the massage was outstanding. I asked for a firm massage to help sort out my aching back and neck, and the masseuse Ellen really delivered! Highly recommended.
Written 30 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mfthomas29
10 contributions
Indulgence
Nov 2018 • Friends
What a wonderful 2 hrs having facial and a massage. So very professional, beautiful surroundings peaceful and calming. The girls were excellent. A little bit pricey but sometimes it doesn’t matter if they make you feel great. If I ever come back I’ll certainly go back.
Written 9 November 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SzeYeeThong
Penang Island, Malaysia557 contributions
Excellent service, unbeatable serenity, natural environment, private suite with garden
Oct 2018 • Solo
The therapist I had was Rose. Her skills is good. Very serene environment, solid wood furniture, flooring, spacious (reception and private room, garden and etc), surrounded by tropical trees and plants. The essential oil is not only used for massage but also spray on the towel used. Customer will have own suite and private garden with bathtub. Well, for all the good environment and service that truly supports the 'spirit' of SPA, it is pricey too. Suggest you check on the promotion deals
Written 30 October 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SGT
Lowry Bay, New Zealand33 contributions
Simply WOW
Apr 2018 • Couples
Stunning from the first step through the entrance of this exceptional spa. My wife and were pampered from the outset. The facilities were grand; romantic and utterly inviting. The massages were among the best we have experienced

Try it .. you’ll like it (actually you’ll love it)
Written 16 April 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ymt888
Petaling Jaya, Malaysia1,837 contributions
Beautiful villa for couple massage
Apr 2018 • Couples
We booked a couples massage and the entire villa is really nice. We had an outdoor soak in the bathtub amidst the beautiful settings. We tried the Signature Herbal Massage and the Hot stone massage each. Each massage was RM428.00 for 90 mins. Not cheap but this this Shangrila price. The masseuse was just ok, i expected better. And as a feedback, I think that the front desk staff could also be more presentable and more informative and have better customer communication skills for a place like this.
Written 13 April 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

chris_of_oz
Melbourne, Australia42 contributions
Beware - therapists lack training!
Jan 2018 • Solo
My worst spa experience ever! At the time I thought it was just below average and the therapist was lovely (despite an obvious lack of training) so I didn't make a fuss. Now I'm in physiotherapy because of my massage!!

I'm a regular at Angsana, Banyan Tree and Six Senses - so I expected that Chi (being a part of the Shangri-La) would be at the same standard.

I had a 60 minute aromatherapy massage and I stated in the paperwork filled out before that I had lower back issues and I also informed the therapist of this prior to the start of the session. To my utter dismay when she got to my lower back she put so much pressure that I was in severe pain - so I told her again that I didn't want pressure on my lower back. Despite this she repeatedly kept doing the same until I had to tell her to please avoid my back altogether!

That evening I realised I was quite bruised and sore in that area as well as near my neck. Another guest I spoke to also complained of bruising. To actually pay good money and to leave feeling bruised and battered is not a normal spa experience!!

As the massage was two days prior to leaving I didn't really have much time to realise how much damage my massage had actually caused. Within a week I was experiencing severe back pain (which I hadn't had in over 5 years) and a visit to my physiotherapist back in Australia has confirmed that it was indeed this massage by someone who does not have the required experience that has caused my back to flare up again. I don't think this is acceptable, so be warned that before you venture in!!
Written 3 February 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

luv2travel
Sydney, Australia30 contributions
Worst massage ever had!
Dec 2017 • Family
I've seen some good reviews with Tammy at Chi Spa, but I can tell you I felt totally ripped off after my 90 min Swedish massage. I don't think she knows what a Swedish massage is! Yes she kept asking about pressure but never really reached the firmness I wanted, not that it would have been of much use. Started with a quick foot soak, no scrub, 2 mins, if that?. She spent 20 mins kneading me (using forearms and elbows) from shoulder to toe when lying faced down, then 10 mins for both legs and feet followed by 10 mins on arms and hands when on my back. 5mins on my shoulders. Lastly it felt like 30 mins just on my head, I swear I could feel hair being ripped out of my scalp, she kept doing tiny massage and pull motions, hair kept landing on my face... also what's with the 15 mins of massaging the bridge of my nose?! Smallest area and least effort to massage I suppose. The rest of the time was dispersed throughout the session just dawdling around, wiping me down, washing (her) hands, walking around the room... god knows what else. Not one minute of the 90mins and very expensive session did I feel an inch of a Swedish massage or generally pampered. All the incompetence or plain laziness seemed to hide under the guise of over politeness... I just hate being treated like a dumb tourist! This experience has totally ruined my faith in resort style spas...
Written 25 December 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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