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Bannatyne Health Club & Spa - Broadstairs

Westwood Road | Westwood Farm, Broadstairs CT10 2NR, England
+44 1843 600606
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Review Highlights
Rather Disappointing

Second time visiting, Standards have very obviously slipped! Tired changing and pool area! Spa... read more

Reviewed 16 July 2017
JanWeaver
,
Gillingham, United Kingdom
via mobile
Lovely Experience

I took advantage of the 2 choices from a list for £39. A Neck, Shoulder and Back massage together... read more

Reviewed 13 July 2017
Lyn C
,
Margate, United Kingdom
Read all 90 reviews
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Overview
  • Excellent40%
  • Very good22%
  • Average14%
  • Poor13%
  • Terrible11%
Travellers talk about
Closed Now
All hours
Hours Today: 06:30 - 23:00
LOCATION
Westwood Road | Westwood Farm, Broadstairs CT10 2NR, England
CONTACT
Website
+44 1843 600606

Similar Things to Do in Broadstairs

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Reviews (90)
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11 - 20 of 90 reviews

Reviewed 16 July 2017 via mobile

Second time visiting, Standards have very obviously slipped! Tired changing and pool area! Spa treatments OK, I've had much better. Spa itself didn't smell nice and service lacking. I asked 3 times for fresh water and eventually took water container to reception myself. Regretfully I...More

Thank JanWeaver
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 18 July 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I would like to apologise that your spa day did not meet our exceptional service standards on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such...More

Reviewed 13 July 2017

I took advantage of the 2 choices from a list for £39. A Neck, Shoulder and Back massage together with a lovely facialMore

Thank Lyn C
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 14 July 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am delighted to hear that you had a wonderful relaxing spa experience with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and...More

Reviewed 9 July 2017

We had a beautiful relaxing day at the Ballantyne Health Club & Spa in Broadstairs... the treatments were perfect (massage, facial and scalp massage) and the staff were highly professional and friendly. The outdoor pool was a treat on a sunny day and the indoor...More

Thank citybarrister
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 10 July 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am delighted to hear that you had a wonderful relaxing spa experience with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and...More

Reviewed 8 July 2017

I booked a facial and a hot lava shell massage for me and my daughter - it was a birthday present to her. We particularly wanted the hot lava shell massage and I had three conversations directly with people at the spa, including the manager,...More

Thank Heather L
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 10 July 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am glad to hear your facials were lovely however, I sorry to hear that your experience did not meet expectations in all areas on this occasion. At Bannatyne Spa we constantly strive to...More

Reviewed 1 July 2017 via mobile

We visited Bannatyne Spa in Broadstairs today with a BuyaGift voucher. I chose this club/spa due to my previous visit being pretty good. Today my partner and I were both disgusted in the way we was treated in the spa. I personally think it was...More

Thank halmond1989
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 3 July 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am sorry to hear that your experience did not meet expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive...More

Reviewed 26 June 2017 via mobile

I've been to a bannatynes health club before for a spa day (Thurrock) and it was lovely, you felt like you were in spa, but this one... not so much.... the neck back & shoulder massage was lovely, not the best one I've had but...More

Thank Laurenx01x
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 27 June 2017

Thank you for your recent feedback from your spa day at Bannatyne Spa Broadstairs. I am glad to hear you had a lovely back massage however, I am sorry to hear that on this occasion we did not meet up to your expectations in all...More

Reviewed 26 June 2017

Gym was well equipped and hardly anyone was in there so we made good use of the equipment. Used the outside pool which was such a treat - felt like we were on holiday as it is heated and the sun was shining. There are...More

Thank taniag0rd0n
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 27 June 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am pleased to hear that you had a relaxing spa experience with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter...More

A TripAdvisor Member
1
Reviewed 24 June 2017 via mobile

Th spa staff were friendly and extremely helpful. The facilities were clean and the food was priced reasonably. Would definitely come again.More

Thank A TripAdvisor Member
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 26 June 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am pleased to hear that you had a great spa experience with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter...More

Reviewed 22 June 2017

During my Spa Day I made full use of the gym facilities and joined a really good exercise class. I then enjoyed the outdoor and indoor pools, steam room, sauna and jacuzzi. After lunch I had a very good massage and stayed in the relaxation...More

Thank Sue W
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 23 June 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am delighted to hear that you had a relaxing and enjoyable spa day with us. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook...More

Reviewed 20 June 2017

back massage was lovely, also back of legs but once I turned over there was no front leg and foot massage, went straight to facial. Unfortunately it wasn't the best facial it was mainly a head massage and not much facial. I find this a...More

Thank Lin W
Spa B, Manager at Bannatyne Health Club & Spa - Broadstairs, responded to this reviewResponded 22 June 2017

Thank you for taking the time to review Bannatyne Spa Broadstairs. I am glad to hear that you enjoyed your back and leg massage however, I am sorry to hear that your complete experience did not meet expectations on this occasion. At Bannatyne Spa we...More

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Questions & Answers
tsunami1944
9 March 2015|
Answer
Response from BannatyneSpa | Property representative |
Hi, Please call us on 0344 477 4777 so we can clarify your location and the nearest spa to you. Thank you
0
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