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Submarine Safaris Tenerife

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San Miguel de Abona, Spain
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About Submarine Safaris Tenerife
Submarine Safaris carry out real underwater dives in a real submarine down to depths of 30m (100ft). A truly remarkable experience for all the family
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Hours Today: 09:00 - 19:00
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Submarine Safaris Tenerife
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Rob S wrote a review Sept 2020
11 contributions9 helpful votes
This was my second time on the Submarine Safari from Tenerife. My first excursion was as a 13 year old child when my Dad took me on our holiday together. Even back then I found the whole experience mesmerising. Fast forward to now, 10 years later and I am taking my partner to Tenerife, and I book the Submarine Safari. I emailed the company to ask questions about the trip as my partner has medical needs and received a prompt and polite reply clarifying my query. The trip itself is the must-do of visiting Tenerife. It is both educational and fascinating- promoting a deep respect for the marine life (which is fantastic to see). My partner loved the trip, and for me it was every bit as incredible as I remember it being. The tickets are very reasonably priced for the experience as well. 10/10 all round! Can’t wait to come back again. Perhaps next time we will have our own children to bring with us!
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Date of experience: October 2019
1 Helpful vote
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taylor1230 wrote a review Mar 2020
95 contributions59 helpful votes
Although this was a pricey half-day, it was really well worth it. The coach transfer from the hotel was straightforward, and the diving experience was fantastic and worth every penny. We will never forget it.
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Date of experience: March 2020
2 Helpful votes
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Rob n Angie wrote a review Mar 2020
1 contribution2 helpful votes
Incredible experience, depths of +30m seeing sting-ray and many fish. Multi-lingual commentary making this trip interesting and exciting. Divers feeding time completed the fun hour long session. Great 5*
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Date of experience: March 2020
2 Helpful votes
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Response from paul b, General Manager at Submarine Safaris Tenerife
Responded 3 Mar 2020
Hello Rob-n-Angie, thank you so much for you super comment and 5-star rating! you put a smile on our face! Your opinion means a lot to us! Have a fantastic holiday! Please note you can now take advantage of our online special offer and 💰 SAVE 10% 💰 off the normal ticket price when booking on our website 72hrs in advance. Book a date, time & bus pick up which is convenient for you. Pay safe and securely via our website. 👀 Search online for Submarine Safaris 🚌 Free Transport from most of the touristic points of the island 🚌
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JimWaters wrote a review Feb 2020
Ireland10 contributions24 helpful votes
Submarine could not sail as there was an issue with the safety craft that follows the submarine. These things happen. Staff provided 2 options of rebooking or refund, were very rude when refund was requested.
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Date of experience: February 2020
3 Helpful votes
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Response from paul b, Manager at Submarine Safaris Tenerife
Responded 24 Feb 2020
Dear Jim, We are very sorry to hear about your experience. The submarine is similar to a aircraft and every morning the pilots carry out a full check list on the vessel, before we dive. As the submarine is a very technical vessel, then sometimes we can have a technical issue with one of the system. If this does happen, then due to safety we have no option, but to cancel the dive, Thankfully the submarine is a very reliable vessel, so this does not happen very often. In your case it seems that our safety boat had a issue this time and again this boat has to follow the submarine at all times (law). If we have a problem with this boat we also have to cancel the submarine dive. If we have to cancel a dive, then we can only offer our clients 2 options as there is no 3rd option. This is either to re-book for another day or except a full refund. My staff our not rude if clients request a refund we know our cancellation can upset some people, even though we do this in the interest of their safety. I also know when you are trying to change or refund 44 passengers in a small office in a short period of time, then clients can feel they are not receiving the service they should be. I can only assure you my staff are not rude, but I can see when you are in this situation then it may come across this way. I therefore apologise if you felt this way and can assure you this was not intentional. We never like to cancel dives as the company losses revenue, but we will never place revenue before safety of our crew and passenger. Thank you for your comments and I sincerely hope if you return to the island you will give us another chance to show you our amazing dive and our friendly customer service. Best Regards Paul
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Sandra H wrote a review Feb 2020
Lusk, Ireland9 contributions8 helpful votes
We decided to go on this on a whim. You can book online with 10% discount available or through any local agent. A free bus will collect you in the south and drop you back. We drove to San Miguel harbour with plenty of parking. Boarding was quick and we were on our way. The dive is 30m and when they stop all the fish gather round anticpating the diver. We were lucky to see two large stingray and a smaller one. The tour rep was informative had interesting facts. All the kids aboard were entranced. We will do it again.
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Date of experience: February 2020
1 Helpful vote
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Response from paul b, General Manager at Submarine Safaris Tenerife
Responded 24 Feb 2020
Hello Sandra H, thank you so much for your 5-star rating and your kind recommendation! We are so glad you enjoyed your time on board of our submarine: Sub Fun 5. Being able to observe fish in their natural environment for almost 1h without getting wet is quite amazing! Please note you can now take advantage of our online special offer and 💰 SAVE 10% 💰 off the normal ticket price when booking on our website 72hrs in advance. Book a date, time & bus pick up which is convenient for you. Pay safe and securely via our website. 👀 Search online for Submarine Safaris 🚌 Free Transport from most of the touristic points of the island 🚌
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