Grotte di Castellana
Grotte di Castellana
4.5
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Duration: 2-3 hours
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  • marriott946
    London, United Kingdom820 contributions
    4.0 of 5 bubbles
    Formally A Rubbish Tip!
    Big group 36 people. English spoken by an excellent guide. You can take pictures in the entrance cave. It's a cave remember so you'll see stalagmites and stalactites. It's a lengthy tour and becomes a bit samey. It's not cold but you need to tread carefully and mind your head I'm 6 foot and on occasions I was stooped. Exit is by lift which is helpful. Not sure what is cost but the painful bit is having to listen to buskers who can't sing or play before you enter. Guess it helps with their pensions though!
    Visited September 2023
    Travelled with friends
    Written 10 September 2023
  • littlemice
    Edinburgh, United Kingdom58 contributions
    5.0 of 5 bubbles
    Great caves, great walk
    Absolutely fantastic. If too many English speaking visitors, they put in an extra tour so not to have too big a crowd. I highly recommend the longer walk, if only for the quietness of walking to the white cave. Of course we aren't allowed to take pictures everywhere, but it's a good thing it would be non stop stop and take pictures. Instead one has to just walk and take in, not through the lenses of a mobile a 500 meter walk to the white cave. We came by bus from Monopoli and arrived with plenty of time to enjoy the park and a cafe at the nearby Ca-fine cafe (The expresso was €1.5. a reasonable price). We then went to Alberobello. A day trip loop I highly recommend
    Visited October 2023
    Travelled with friends
    Written 31 October 2023
  • Josie G
    15 contributions
    5.0 of 5 bubbles
    The Grotto was the highlight of our trip
    The Grotto was spectacular! A must see if you are in Puglia. We had the best tour guide her name was Daniela. She was so informative, very smart and knowledgeable. Daniela you made our Grotto experience a perfect one. Thank you. The 2 Canadian ladies.
    Visited February 2024
    Travelled with friends
    Written 29 February 2024
  • Dawn
    Qualicum Beach, Canada176 contributions
    4.0 of 5 bubbles
    Great day! Worth the trip
    Fantastic. The caves are interesting and our English guide was great. You cannot take pictures in most caves ( it would slow the walk down for sure) but it is worth walk through it. We did the shorter walk but I wish we did the longer walk after enjoying the shorter walk so much. A great day trip.
    Visited May 2024
    Travelled as a couple
    Written 14 May 2024
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4.5
4.5 of 5 bubbles5,115 reviews
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sidhusarabjeet
Greater London, UK39 contributions
2.0 of 5 bubbles
Sept 2022 • Family
I would have given this place a 10/10 - the place, the caves were absolutely 💯 brilliant and something that should be enjoyed and be enjoyable. However our experience and enjoyment was hampered immediately when we arrived at the ticket office. We had booked in advance and that was not a problem. However to use the toilets we had to pay 50 cents a d that is a problem when you don't have any change and the caretakers are not sympathetic. Then the next part was that all the groups for the tour were lumped together without staggering them. Thus this caused problems when groups entering clashed with groups leaving. The tour guides and the knowledge they possessed was, just needed to be desired. About 80% of the group could not hear the guide. We could not understand why the rear guide could not split the rear group and give a commentary. Perhaps she was not paid for this. Instead her job was to constantly shout "no photos or videos" - We could not understand what was the reason for this - its not as if we photographing a nuclear bunker or the crown jewels. Perhaps they did not want the group to slow down as a result of people taking photos. This could have been dealt with by giving people a couple of minutes to savor the place. Also what was more scary was that there was no clear plan for exit and emergency escape. There were plenty of elderly people and one them showed signs of distress when the groups clashed and had to wait for one to pass the other by. Basically the whole thing was badly organised and it felt that nobody could care.
Written 11 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FP-MSP
Al Jubail, Saudi Arabia154 contributions
3.0 of 5 bubbles
May 2022 • Family
The caves are really pretty but the whole experience is ruined by the staff and management.
We took the fifty minute short tour.
Once you exit the first cave you are not allowed to take pictures any more. The reason we were given when exiting is that it is to avoid people slowing down the tours.
This quest for speed is the theme of the visit. The guide is running at the front, spitting out explanations as fast as possible, whilst the prison guard at the back pushes you to follow the pace and yells at you for attempting to sneak a picture. You literally cannot stop to enjoy the any sight or just stop for a minute to take in the beauty of the caves.
Luckily, after 38 minutes, the guide announced that the 50 minute tour was finished and disappeared. Legends says some guides and wardens can make groups run through the cave in 35 minutes.
The management of this place should really think of investing in a conveyor belt to make sure that nobody stops to enjoy this natural wonder.
Written 14 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Susan E. Faris
Oldsmar, FL18 contributions
3.0 of 5 bubbles
May 2022 • Couples
The caves are beautiful and worth seeing, however both the ticket agent and the guide are EXTREMELY rude and act as if they can’t be bothered by people. In fact, the ticket agent yelled at me when I asked if I needed a code to scan on my online tickets (guests were scanning to enter). He came out of the ticket both yelling at me to walk through a closed gate instead of scanning a ticket. The tour guide publicly scolded several guests for not paying attention to her or walking fast enough. There is zero concern for the guest experience!
Written 19 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sue2102
Kingsdown, UK108 contributions
3.0 of 5 bubbles
Sept 2022 • Couples
The caves have a natural magic and have been very well prepared for tourists and visitors without spoiling them. But we were not too impressed with the guided tour - only two tours a day in English, made for VERY VERY large groups. The layout meant we had to walk in a long line and other groups were passing us on their way back. The groups needed to be a max of 20 rather than maybe 60 or 70 people. We could not hear the guide and she only gave minimum facts with no chance to ask questions.
Written 18 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

589zita
Stockholm, Sweden17 contributions
3.0 of 5 bubbles
Jun 2024 • Family
We enrolled on the long tour in English expecting or at least hoping for an understandable and perhaps inspiring guide.Despite the marvel of these caves, our long -term memory of the Grotte might be more impacted by the rather horrible guidance than by wonder at nature’s beauty. The groups were way to large, the English way to bad and the atmosphere fuming from the screaming guide way to irritated to make it even in the least enjoyable. After paying almost 20 EUR per person for our group of 7, one was not even allowed to take pictures. The rights of photography, despite the rather high entrance fee, apparently being sold to an invisible owner. There was not even a souvenir shop which could have importantly impacted the desire of shooting an own memory shot. Hence, the rule was neglected by all. At the cave Bianca, the summit of the visit, all of a sudden we were allowed to make pictures but quickly. Going at the tail of this huge group of 50 with my older parents and youngest child, I was not quick enough and we got scolded loudly and offensively for not being quick enough. I can’t even remember these beautiful white caves now. After the visit the guides were rudely pointing at us, telling each other stories of how horrible it was with ungrateful guests who wanted a whole finger when thrown a nail. We were left feeling maltreated, angry and resentful. Really. Some people must be very unhappy with their jobs or else have had a really bad day. I am so sorry for y’all, and I hope you will find happiness in the future
Written 21 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NataliaD D
Cambridge, UK614 contributions
4.0 of 5 bubbles
Mar 2023 • Couples
Very good caves, maybe not the best we have ever seen, but still should not be missed: very large and beautiful. Unfortunately, we could only enjoy the short trip: even though the website said the tickets are available and English tours are not a problem, when we arrived, the only possibility was to join the French guide on a short trip. That's why 4 stars, not 5.
Written 26 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RicherTrips
Monterrey, Mexico4,230 contributions
4.0 of 5 bubbles
Jan 2023
The caves offer 2 routes, the short: 1 km and the long: 3 km. Only the long one reaches the Grotta Bianca, the jewel of the crown. My husband and I bought our tickets online, but on low season, everyone else got theirs in the ticket booth.

In January there were only tours in Italian. According with the information, the cave has a steady temperature of 17o C, but it felt much warmer and so humid, we ended completely sweaty.I wished they rented lockers to place your jacket, backpack, umbrella or bags, so you could hold the handrails with both hands.

Even though they sell the trail as friendly, it’s very, very slippery. They do recommend good grip shoes, but snickers are not enough. Wearing those, my husband slipped to the ground right on top of the anti slippery mat. The guide was so far she didn´t even noticed and it was the other travelers who helpped him stand up. So you’ll better bring hiking shoes. It’s nice to return to the surface by elevator.

Pictures are not allowed inside the cave, not sure why...

In general the caves are very nice, but fran from being the best in Europe (I´d reserve that title to Postojna caves, in Slovenia)
Written 27 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fishing Diva
12 contributions
2.0 of 5 bubbles
Oct 2022
The cave is amazing, however the actual tour is dreadful! The groups are very large, the guide simply rushed us through, stopping only periodically to point out an interesting formation but most of us could not hear her as we were at the end of a very long line. The worst part is that this tour is actually NOT SAFE! very few railings, slippery floor, poorly lit, having to look down to watch out for uneven, wet floor surfaces detracted from the amazing sights. Anyone with even a minor heart issue, or asthmatic should not take this tour.
Written 4 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Valerie B
2 contributions
5.0 of 5 bubbles
Jul 2020 • Friends
We booked the long tour in English and it was perfect. A must see in Puglia and if your legs are able to carry you this far the long tour is definitely worth the 3€ plus compared to the short tour.
Our guide was Claudio and he was the best, guiding us with funny stories, a lovely smile and perfect English.
Written 30 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MrsQ
Rome, Italy174 contributions
5.0 of 5 bubbles
Jul 2021
These caves are worth a visit. You need to be comfortable walking up and down stairs/inclines/declines for a few kilometers in order to get through them. But if you can, you should NOT miss these caves. They are beautiful, and it was a true learning experience.

And if you go on a very hot day, the temperature inside will be a welcomed change. :-)
Written 14 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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