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East Somerset Railway
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Traveller Overview
  • Excellent47%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“signal box”(26 reviews)
“cream tea”(29 reviews)
“mendip vale”(19 reviews)
About
A Trip Back In Time Come and meet our friendly staff and take a relaxing ride on our heritage steam train through the beautiful Mendip Countryside. The return journey takes approximately 40 minutes and is a 5 mile round trip. You pay once and you...more
Contact
Cranmore Railway Station | Cranmore, Shepton Mallet BA4 4QP, England
Website
+44 1749 880417
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Reviews (303)
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131
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All reviews signal box cream tea mendip vale engine shed sunday lunch footplate experience return journey small museum ticket office model shop rolling stock mince pies course meal day ticket mulled wine picnic area santa train
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1 - 10 of 298 reviews
Reviewed today

Increasingly preserved railways are restricting access to their engine sheds on insurance grounds so it was nice to visit the ESR and be able to look around the different sheds and see the progress on the different projects taking place on site. The trip itself...More

Date of experience: March 2019
Thank WilfordTerrier
Reviewed 21 January 2019

If you fancy a meal on a steam train this is the place to go. The whole thing was very well organised and the meal was very nice and served by very pleasant people. We definitely intend to go again in the summer.

Date of experience: February 2018
Thank Vanessa C
Elaine L, Commercial Officer at East Somerset Railway, responded to this reviewResponded 23 January 2019

Thank you very much for your lovely comments! We look forward to seeing you again.😁

Reviewed 21 December 2018

Took our 2 8 yr olds on the Santa Special last weekend and had a great time. Kids were initially a bit disappointed not to be allowed to sit in the carriages at the back (as they are v big fans of the Hogwarts Express)...More

Date of experience: December 2018
Thank Anon089
Elaine L, Commercial Officer at East Somerset Railway, responded to this reviewResponded 22 December 2018

Thank you so much for your review. I hope you all have a great Christmas . Don't forget to leave a mince pie for Santa.........

Reviewed 2 December 2018

A family visit to the ECRC to ride on the Santa Special Train with little granddaughters. Thoroughly enjoyable trip including train ride, mulled wine, tea and coffee and home made mince pies for the adults and squash with biscuit for the children. Colouring equipment provided...More

Date of experience: December 2018
Thank michaeldX1858PS
Elaine L, Front Office Manager at East Somerset Railway, responded to this reviewResponded 19 December 2018

Thank you very much for your lovely review! We hope to see you again in the new year at one of other events.

Reviewed 21 October 2018

East Cranmore Station is a very well presented railway museum located in the Somerset countryside between Shepton Mallet and Frome. The large car park is free with a well kept picnic area between it and the café with toilets. The platform, ticket office and shop...More

Date of experience: October 2018
1  Thank robert20171944
Susie J, Front Office Manager at East Somerset Railway, responded to this reviewResponded 22 November 2018

Hello Robert20171944 Thank you for such a lovely review and glad you had such a lovely time with us. I will pass on your comments re the helpful and friendly volunteers to everyone involved. Thank you again for taking the time to review us.

Reviewed 16 October 2018 via mobile

Hop on a lovingly restored steam train and take a short ride through the countryside. They have a cafe onsite and you can have a look around the maintenance shed. Only a few miles from Frome, Shepton Mallet. Easy parking. Around 2 hours felt enough...More

Date of experience: October 2018
1  Thank mrbazuk
Susie J, Front Office Manager at East Somerset Railway, responded to this reviewResponded 22 November 2018

Hello Barry S Thank you for your review - much appreciated

Reviewed 12 October 2018

Very friendly staff both cafe and on line! Had a day rover and had three trips on the train. Good fun and although short journey it was fun and very interesting. Would definitely go again and appreciate the work done by the volunteer staff.

Date of experience: October 2018
1  Thank Jane S
Susie J, Front Office Manager at East Somerset Railway, responded to this reviewResponded 22 November 2018

Hello Jane S Thank you so much for your lovely review and glad you had a great time with us

Reviewed 30 September 2018

This small heritage railway offers a round trip of about 5 miles on a steam-hauled train. There is a model railway shop and a souvenir shop as well as a cafe. The highlight of the day was a visit to the engine shed which houses...More

Date of experience: September 2018
1  Thank Graham R
Susie J, Front Office Manager at East Somerset Railway, responded to this reviewResponded 22 November 2018

Hello Graham R Thank you for your review and glad you enjoyed your visit here especially to the engine shed.

Reviewed 11 September 2018

We had high hopes for an afternoon ride on a steam train, these were dashed as we got to the end of the line just 7 minutes after leaving the station at Cranmore. If we'd have known the line was so short we probably wouldn't...More

Date of experience: August 2018
Thank Michaela L
Susie J, Front Office Manager at East Somerset Railway, responded to this reviewResponded 22 November 2018

Hello Michaela L Thank you for your review. I have passed your comments about the engine shed and the need for more information to our Chairman. We are in the process of looking at what we can do to further improve the visitor experience and...More

Reviewed 31 August 2018

As always, I open with the warning that I review and mark the experience against my expectations. Having previously lived just a couple of miles from Cranmore and being aware of the limitations of this small enterprise, my expectations were low. Sadly it didn't even...More

Date of experience: August 2018
Thank Del H
Susie J, Front Office Manager at East Somerset Railway, responded to this reviewResponded 22 November 2018

Hello Del H Thank you for taking the time to review and sorry you didn't enjoy our event. I hope you don't mind if I clarify the prices for other customers which may be reading this review and are thinking of coming next year, the...More

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Questions & Answers
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msheath
8 September 2018|
AnswerShow all 3 answers
Response from sdjrdavidtharby | Reviewed this property |
We went on the 'Tea Train' that runs on selected mid week days. Cranmore Station start and finish, a very enjoyable but a short ride at slow pace.
0
Votes
Elaine F
28 December 2015|
Answer
Response from Elaine L | Property representative |
Hello There I am so sorry for the very late response, I obviously missed it when you first posted it. The line is 2.5 miles long and the return journey takes approximately 40 minutes. It starts at Cranmore and goes to... More
-1
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