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Turangi i-SITE Visitor Information Centre

Certificate of Excellence
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Address: 1 Ngawaka Place, Turangi 3334, New Zealand
Phone Number:
+64 7-386 8999
Website
Today
08:30 - 17:00
Open now
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Hours:
Sun - Sat 08:30 - 17:00

TripAdvisor Reviewer Highlights

Read all 79 reviews
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  • 32
    Excellent
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    Very good
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    Average
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  • 0
    Terrible
Very helpful

There were a number of things we wanted to do in the area and the i-site were very helpful in helping us decide between options and then booking the decided choice. Even though we... read more

4 of 5 bubblesReviewed 20 February 2017
PipPaul W
,
Buckfastleigh, United Kingdom
via mobile
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79 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Auckland, Auckland, New Zealand
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

Very well situated & has excellent information on this region. Even a mock of the area showing tracks & various other attractions. The Team behind the counter very polite & give very good advise. The morning we were there the I-Site was very busy. At that time there was slot of overseas Visitors seeking help etc.

Helpful?
Thank BJR2013129
Buckfastleigh, United Kingdom
Level Contributor
342 reviews
197 attraction reviews
common_n_attraction_reviews_1bd8 142 helpful votes
4 of 5 bubbles Reviewed 20 February 2017 via mobile

There were a number of things we wanted to do in the area and the i-site were very helpful in helping us decide between options and then booking the decided choice. Even though we probably took up 30 minutes of an advisor's time she was totally friendly and helpful with us throughout

Helpful?
Thank PipPaul W
Gold Coast
Level Contributor
286 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed 19 February 2017

We visited this i-Site recently. The brochures were helpful, the staff member I spoke to was not. Having visited a different i-Site today, we realise just how friendly and helpful i-Site staff can be. When I spoke to the staff member at Turangi, she kept working at what she was doing on the counter while speaking to me I got... More 

Helpful?
Thank JHJHGC
Southbourne, United Kingdom
Level Contributor
115 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 18 February 2017 via mobile

Definately worth a visit if you are unsure what to do in the local area. We were given a map and ideas for the next day which we followed through with. We had a laugh with the lady on the desk and she was very helpful

Helpful?
Thank Linda12345678
Level Contributor
5 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 8 February 2017 via mobile

I went in to the I site at Turangi yesterday to ask for advice and was given the worst service imaginable! My partner and i were planning on walking the Tongariro crossing but the weather wasn't good so we needed to make other plans. We had one day to do anything along the drive from Turangi to Wellington so I... More 

Helpful?
Thank Nicky R
Lausanne, Switzerland
Level Contributor
47 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 8 January 2017

I have been there to buy a bus transfer for the Tongariro Alpine crossing and the person did not sold me thee senior ticket but normal one. I returned the day after having done this fantastic trek, and after she verifiedd that there is really a senior price she reefunded me of the difference, what is very professionnal in my... More 

Helpful?
Thank Pierre R
Westminster, Colorado, United States
Level Contributor
56 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 7 January 2017

Very helpful busy facility. Booked our tours through them. Great advice. Overheard them helping others as they planned their walks. Kept it real.

Helpful?
Thank Ava B
Darwin
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 5 January 2017 via mobile

The lovely young girl booked tours & was most helpful when asking about areas for our 80yr old mother & what she would be capable for her to do.. thank you as she loved the Huka River cruise while we did the jet boat.. fantastic.

Helpful?
Thank Debbie W
Turangi, New Zealand
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 3 December 2016

We were going to Napier for "Iron Maori - Tamariki" and all my own searches for accommodation were leaving me frustrated so I rang the i-Site (they've helped me before) and asked them to help. I gave them my "Need to have - list: Close to venue, shops and cinema and a spa bath in the room!" Well, sure enough!... More 

Helpful?
Thank Granma56
Conifer, Colorado
2 reviews
3 of 5 bubbles Reviewed 17 November 2016

The ladies at the I-Site were very nice, however not well informed in regards to the rafting concession, they got the time and visit to the local springs wrong.

Helpful?
Thank Mountainmarm

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?