40 people on a booked tour with Xmas meal. Arrived 10.30 time for a coffee. Coach arrived 40 people only one member of staff in cafe. Quite a few people missed the start of the tour because of the lack of servers. Eventually a second member arrived to help. The tour had already started when I got there. I sat near the roaring fire and to be honest couldn't even feel it as it was so cold. All the heat went up the chimney. Outside temperature was below zero inside temperature wasn't much better. As far as I understood the heating had broken but little was done to warm the room. The talk was excellent a quick walk round the house and back for lunch in anorak scarf and gloves. Have you ever tried holding your knife and fork with thick gloves on. The meal....my pie was lovely, the sea bass was cold as were many of the meals. Served on cold plates in cold temperatures so hardly surprising. Bearing in mind the party were all seniors some of them were unable to walk all the way to the cafe and back so had not had a hot drink from 9.30. No hot drinks were offered in fact the staff totally disappeared once the food was served. Bearing in mind the heating wasn't on and we had just had a meal in the cold the least the venue could have done was offered hot tea and coffee. All in all I would not want to repeat it.

We knew from the website that this would be quirky, and it did not disappoint. Salmesbury Hall is lovely, and we stayed in one of the Shepherd's Huts. They are basic and tiny, but they are meant to be so that's not a complaint. Probably best experienced in spring or summer when you can sit outside. We had a great time. No evening dining facilities on site, but they help with recommendations for local restaurants, which are close by and really good. Some internal fitments were a little flaky, but that all adds to the experience. A walk round the gardens and the Hall is a joy.

We spent a quirky weekend in a shepherds hut. The hut was clean and the beds fairly comfortable. We were blessed with good weather so able to eat outside with a bq. There was no crockery or cutlery in the hut but the reception happily supplied them on request. I wish we had taken some cups and glasses the enamel mugs supplied for drinking out of are not very good. Our granddaughter was disappointed she couldn't have an ice cream and in fact was told to move away from the reception area as there was a wedding.

We love the shepherds hut and the arrangement of the groups (we came with 2 families and our area felt private and safe) was lovely. We especially loved the wild meadow planting - saw loads of butterflies! Huts were clean and comfortable. We were a little disappointed in the wafflery - service was very very slow (1 waffle at a time served for our group of 8) and nearly half the menu items were unavailable. The heritage cafe tried the following day was brilliant. We would come again but bring more of our own stuff. Also an extra blanket or two in the huts would be great for evenings sitting out by the fire pit.

We went for the Divored, behead, died event. The guy who was Henry 8th was fantastic. However, we had pizza and whilst it tasted nice, it tiny compared to the box it came in. I suggest either smaller boxes or bigger pizzas, especially for the £15 charged. We also stayed in the accommodation and it was clean but missing a few things, no milk for the tea/coffee and there were 3 of us, but only towels for 2. We did feed this back in the morning, but maybe having a checklist would have prevented these errors

The shepherds huts were nice, beds very comfy. It’s compact but as expected. There was a lack of toilet roll. Overall I feel the price was rather high £130 for one night not including breakfast is expensive. Especially as we were part of a wedding party and there was no discount available.

The shepherd’s hut accommodation was lovely and I cannot fault that. Our experience of the breakfast in the heritage cafe was not so good. We had booked a table for 9.30am to eat and we were seated quickly. Our order for drinks and food was taken 20 minutes later. The drinks took 30 minutes to arrive after this and the food 55 minutes to arrive. We had to chase up the order and we were told that it was because they were busy (people who came in after us were getting their food and drinks). The food, when it did arrive, was very good.

Initially went as advertised having a farmers market, disappointed to find this wasn't as advertised and the Hall have asked for this information to be removed , so please don't go expecting a farmers market. However we walked round the grounds and the hamlet with very quirky camping facilities , had a cuppa in one of the cafes and then visited the hall , unfortunately the upstairs wasn't accessible due to work being carried out, it is a grade 1 listed building so to be expected. Howver we were taken back in time by a lovely gentleman called Simon who in an hour retold the history of the hall, excellent narrative. Despite our initial disappointment I can honestly say I throughly enjoyed every minute. Would definitely recommend.

We really enjpyed our visit though, being used to National Trust houses, the lack of any staff members in any room to ask about things was a little disconcerting! That said, this is an amazing house, and we thoroughly enjoyed our visit. The waffles are delicous too! (One small point - the whole upstairs of the house was closed for refurbishment when we visited. While understanding that this is necessary, we were disappointed as we have no idea if or when we'll be able to get back to Samlesbury Hall. Maybe this could be taken into consideration when considering such arrangements - something you may not think about if you work there every day and/or live locally. If it had b een possible tomake a short visit upstairs with a guide at a set time, or similar, that would have been good.)