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Penang Hop-On Hop-Off City Tour

Penang Island, Malaysia
+60 4-609 5494
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Review Highlights
Smelly buses! Poor service!

We thought this would be a good way to see some sights and explore Penang generally.We discovered... read more

Reviewed 3 days ago
LondonExplorer99
,
london
Good way to get to Entopia

Went on hop on hop off to get to Entopia. It was a good way to travel as the road is winding and my... read more

Reviewed 5 days ago
Bee80015
,
Denver, Colorado
via mobile
Read all 278 reviews
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Let us bring you to the every aspect of Penang. From the hi-rise building up to the skyscrapers, towards the historical places and the green scenery that amidst of this attractive and recreational tour. Hassle free, worries no more, you are the timekeeper for your own travel. Comes with pre-recorded English commentary, the lively guide and the helpful ground crew to assist you during the tour, it is also being recognized as a tourist-friendly transportation system.
  • Excellent15%
  • Very good33%
  • Average16%
  • Poor16%
  • Terrible20%
Travellers talk about
“hour ticket” (8 reviews)
“bus routes” (4 reviews)
Closed Now
Hours
Hours Today: 09:00 - 20:00
LOCATION
Penang Island, Malaysia
CONTACT
Website
+60 4-609 5494
Write a ReviewReviews (278)
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"hour ticket"
in 8 reviews
"the upper deck"
in 7 reviews
"bus routes"
in 4 reviews
"your bearings"
in 4 reviews
"on demand"
in 3 reviews
"botanical gardens"
in 12 reviews
"miami beach"
in 3 reviews
"gurney plaza"
in 7 reviews
"spice garden"
in 5 reviews
"shopping mall"
in 3 reviews
"kek lok si temple"
in 3 reviews
"interval"
in 7 reviews
"frequency"
in 5 reviews
"48hr"
in 3 reviews
"chowrasta"
in 3 reviews
"kl"
in 4 reviews
"batu"
in 4 reviews
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1 - 10 of 250 reviews

Reviewed 3 days ago

We thought this would be a good way to see some sights and explore Penang generally.We discovered that tourists must buy a 3 day ticket, which, in hindsight, probably is not justified. Not enough to see.There are two routes, city route and beach route. The...More

Thank LondonExplorer99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 3 days ago

Hi, Thank you for your feedback on Penang Hop On Hop off. It is truly regrettable that your trip with us did not live up to your expectations. We take this matter seriously, We are always looking forward to improve and provide better services to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 days ago via mobile

Went on hop on hop off to get to Entopia. It was a good way to travel as the road is winding and my mom didn’t have to drive. The price for foreign tourists is steep though. The beach route was what we took and...More

Thank Bee80015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 4 days ago

Hello, We are pleased to hear the comments from you. This feedback will help us to improve the service. Thank you for choosing Penang Hop On Hop Off. Regards, Penang Hop On Hop Off

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

The best way was to do both sections. Its all joined together but the first part takes you into the city then up to the Temple and Penang Hill.Back down to Georgetown. So much to see..Then connect onto the Beach run up around the coast...More

Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 1 week ago

Hi, Thank you for taking time to write us a review. We are glad to hear the comments from you. Thank you again for choosing Penang Hop On Hop Off Regards, Penang Hop On Hop Off

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 week ago via mobile

We’ve been a fan of hop on hop off buses for years and most recently enjoyed great service in KL. So we were very disappointed to have to find an alternative for service in Penang today . We waited for over 40 mins for city...More

Thank melbourneros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 1 week ago

Hi, Thank you for your feedback on Penang Hop On Hop off. It is truly regrettable that your trip with us did not live up to your expectations. We take this matter seriously, We are always looking forward to improve and provide better services to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

There are two routes (city tour, which mainly goes in and around Georgetown and the beech tour, which mainly goes across the north coast of the island) the ticket you purchase covers you for both buses (something I struggled to find out easily(!) so worth...More

1  Thank stewartl1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 3 weeks ago

Hello, We are pleased to hear the comments from you. This feedback will help us to improve the service. Thank you for trusting our service. We will strive to provide the same experience to others. Thank you for choosing Penang Hop On Hop Off. Regards,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Extremely unhappy with the hop on hop off ticket. I waited 30 mins to catch the bus (not a problem, that’s expected) and then went one stop and they decided to convert the bus to the beach tour. So those that wanted the city tour...More

Thank amygrantfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 3 weeks ago

Hi, Thank you for your feedback on our tour bus service. We are truly sorry to learn about your regrettable bus ride experience with us. We have noted on the details you mentioned in your comment. We will work with the operations team to rectify...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We only had one day not 24 hours and no where in the brochure or online could we find whether you could purchase a daily hop on hop off without a MyKad (local pass). Yes you can but it is 40rm nearly the price of...More

Thank Jeanette O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 4 weeks ago

Hi, Thank you for your feedback on our tour bus service. We are truly sorry to learn about your regrettable bus ride experience with us. We have noted on the details you mentioned in your comment. We will work with the operations team to rectify...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We arrived via cruise ship to Penang. We attempted to purchase the hop on hop off bus tickets in advance, but the website would not take a credit card from the USA. We were able to determine the total amount we would have to pay...More

Thank KarynS208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 4 weeks ago

Hi, Thank you for taking time to write us a review. We are glad to hear the comments from you. Thank you again for choosing Penang Hop On Hop Off Regards, Penang Hop On Hop Off

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2018

We visited Penang on Cruise ship arriving around 2pm. We didn't have a lot of time for sightseeing. The Hop On Hop Off bus was an easy and convienent way of looking around. We stayed on the City Loop most of the way around and...More

1  Thank Bruce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 8 July 2018

Hello, We are pleased to hear the comments from you. This feedback will help us to improve the service. Thank you for trusting our service. We will strive to provide the same experience to others. Thank you for choosing Penang Hop On Hop Off. Regards,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2018

For less than $A20 you can have 3 days exploring the major attractions of Penang. There is the city route and beach route and both are well worth taking. There is not a lot of commentary on the bus but the value for money cannot...More

Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
myhoponhopoff, Manager at Penang Hop-On Hop-Off City Tour, responded to this reviewResponded 8 July 2018

Hello, We are pleased to hear the comments from you. This feedback will help us to improve the service. Thank you for trusting our service. We will strive to provide the same experience to others. Thank you for choosing Penang Hop On Hop Off. Regards,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
amygrantfan
21 July 2018|
Answer
Response from HSeeingtheworld | Reviewed this property |
I would contact the merchant through whom you booked it. If that fails try your credit card company, assuming you have legislation in the US that protects consumers and you paid it in the States and it was more than the... More
-1
Votes
Unanayusk
29 June 2018|
AnswerShow all 6 answers
Response from myhoponhopoff | Property representative |
Hi, For your information, Penang Hop On Hop Off city route the interval between buses at each designated stops are approximately 20-30 minutes. For beach route, there are time schedule and you can refer at our website... More
0
Votes
Angeline P
17 June 2018|
AnswerShow all 2 answers
Response from Harrystravels | Reviewed this property |
It won’t let me post the link but you can download the map on the website. I hope that helps.
0
Votes