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Address: Hamnegata 1C, Andenes 8480, Norway
Phone Number:
+47 76 11 56 00
Website
Description:

The Whale and Dolphin Conservation Society (WDCS) has given us the...

The Whale and Dolphin Conservation Society (WDCS) has given us the following commendation: The world's largest, most successful Arctic whale watching operation is Hvalsafari AS in Andenes. Why Whalesafari from Andenes? We have a natural advantage in Andenes since the edge of the continental shelf is closer to land than anywhere else along the coast of Norway. In the bay that constitutes this part of the shelf, a stable stock of sperm whales feeds and thus forms the basis of whale watching tours in the region of Vesteralen. It is only a one hour voyage from Andenes to the whale feeding grounds. A normal trip lasts about 2 to 4 hours (the duration depend on the distance where the whales are that day and how long it takes to find the first one). The product educational activities form the nucleus of whale safari tours in Andenes. Right from the start, our whale safaris have involved research, learning and adventure joined together in one single, integrated unit. The idea has attracted considerable attention both in Andenes and abroad. Guarantee - The great sperm whales are found in a specially nutrient-rich area northwest of Andenes. There are no other places in Norway where the edge of the continental shelf lies so close to the shore as it does near Andenes. Experience shows that whales are spotted during 99 percent of the safaris. Our guarantee: we´ll give you a free new trip if the boat does not find any cetacean the first time, or your money back (minus admin expenses). Scientists and Guides: the guides at the Whale Centre and on board our vessels are scientists and students from many different countries. In such a way, every excursion feels like a research project.

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TripAdvisor Reviewer Highlights

Read all 202 reviews
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  • 36
    Excellent
  • 9
    Very good
  • 4
    Average
  • 5
    Poor
  • 5
    Terrible
breathtaking experience

The crew is very sympathetic and informative. Before we went out with the ship we learned all about the male Sperm whales, the once we expected to see. During the trip one of the... read more

5 of 5 bubblesReviewed 1 week ago
Adinda D

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202 Reviews from our TripAdvisor Community

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Showing 59: English reviews
1 review
5 of 5 bubbles Reviewed 1 week ago

The crew is very sympathetic and informative. Before we went out with the ship we learned all about the male Sperm whales, the once we expected to see. During the trip one of the crew members listens to the sounds of sonar underneath the water surface. Than the ship approaches the whales softly and slowly. The tourists have the opportunity... More 

Helpful?
Thank Adinda D
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Thanks for taking the time to write a few words here. The sperm whale is our most common whale and during our guided tour we will tell you the basics so you can understand them a bit better and so that you know how we find them by using the hydrophones. We are really glad to hear you enjoyed it.... More 

Rotterdam, The Netherlands
Level Contributor
27 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Definitely the best choice for Whalewatching in Andenes! The day starts with a very interesting and educational tour through their own whale museum. On the boat, the staff is very friendly, helpful and always willing to provide additional explanation. The whale sighting chances on this tour are quite high and the boat is quite comfortable, although people regularly get seasick... More 

Helpful?
Thank Mirakelman
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Hi and thanks for your review. We are really glad to hear that you were able to enjoy our whale safari. Our crews and guides are very dedicated to their job and they will do their best to provide you with the necessary knowledge for you to have the best time. Moreover since we have been doing this for a... More 

Andenes, Norway
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I went on this trip in early February- there were a lot of photographers on our boat so they delayed the trip an hour or so for better lighting, no one seemed to mind, and it was well worth the wait. We got on the boat and went about 30 minutes out to sea (summer month it can be almost... More 

Helpful?
Thank meadejh
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Hi and thanks for your review. The light during this period has been really good for photography. Sometimes the skipper changes the departure time slightly in order to give you the best experience. Some people are not used to the movement and are prone to get sick, so we recommend you take a ginger tablet or a motion sickness pill... More 

London
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This is a tour for people who are not comfortable with going out in a rib boat but prefer to be in a substantial boat to go out to sea to look for wildlife. Unlike the rib boat companies they do not specialise with orca watching, non the less on our two trips we saw magnificent displays of orca. They... More 

Helpful?
Thank ChristinaHind
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Hi and thanks a lot for your words. I will pass your comments to our guides. As far as we know, we are the only ones in Europe offering such a guarantee. Our guides undergo a specific training that involves many stages and have your safety and satisfaction as their first priority. Our crews have been working in the field... More 

A TripAdvisor Member
3 of 5 bubbles Reviewed 2 January 2017 via mobile

Saddened by the lack of communication by this company. We have tried three times and twice we made the journey of a couple of hours to go on safari. While we understand no one has control over the weather, it would be advantageous if the company representatives who give you a phone number to call would actually answer the phone!!... More 

Helpful?
1 Thank A TripAdvisor Member
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Hi and thanks for your feedback. Something must have gone wrong with your reservation. I know that we made a mistake in that period and gave a wrong phone number to some of you (so nobody answer that number). We always try to stay in touch with our customers either via email or phone. This time it is clear we... More 

Stavanger, Norway
Level Contributor
113 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

Looking for whales in open seas is always a gamble. The weather can be very rough; it is often quite cold out there, there can be heavy rains, massive waves and thick fog - and you can be out there for anywhere from 2 to 5 long hours. So while the weather is generally acceptable, be prepared for a tough... More 

Helpful?
Thank smbjerke
Holzminden
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 13 October 2016

If you are entitled for a refund (i.e. if safari is cancelled due to weather), the company will only pay you back if you chase them!!!! They already tell you at the reception: "Should be paid back in 1 week, but if not just call or mail us....". Still after 1 month they have not refunded us (when I sent... More 

Helpful?
1 Thank ermlich
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Thanks for taking the time to write something. It is very sad to read your review. As of today we have refunded everybody when the trip was canceled. In same rare occasions the money does not go back to your card because of IT-technicalities, and we struggle a little bit, but I can assure that we do not take advantage... More 

Level Contributor
59 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 7 October 2016 via mobile

We were so looking forward to this safari. Unfortunately when we arrived they told us the weather was too bad to go out on the sea. So we stayed for the guided tour of the museum, and that was great! We learned so much in about one hour about whales and the sea around Andenes. Even our 2,5 years old... More 

Helpful?
1 Thank Silvia A
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Hi Sivlia and thanks a lot for taking the time to write this review. It looks like you planned your trip to Andenes very well since you have more than one day available. This is very important as the weather here changes so quickly that it is better to rely on more than one day. We are very happy to... More 

Level Contributor
3 reviews
5 of 5 bubbles Reviewed 19 September 2016 via mobile

We were a little worried about this trip after readings of trips being cancelled due to bad weather however our trip ran and we had the most beautiful day! The museum tour was very informative and a must!! But the real treat is the trip itself! The sea can be choppy and the air chilly so wrap up warm and... More 

Helpful?
Thank Liberty W
Whalesafari, Front Office Manager at Whalesafari Andenes, responded to this review

Hi and thanks for your review. Reading your comment filled us with immense joy: there is quite a big job behind the guided tour we offer to our guests and we are very glad you think it is a must. We are sorry about the shop. But if you need anything in particular, you can order it via e-mail. We... More 

Berlin, Germany
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 12 September 2016

if you're interested in not just seeing whales but also in learning about them and in supporting the Research and protection of whales, this is the place where you want to be. The tour will be preceded by a guided tour through the whale museum. This was very interesting and I learned some new and interesting stuff about whales. The... More 

Helpful?
Thank Annett19

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