Dear Tegelen,
First of all, we would like to point out that we are " Watersports company " based in Puerto Colón harbour offering jet ski, parascending, flyboard, etc. but we do not provide any coach tours to visit Teide.
As you might notice, there´s a plenty of excursion shops at the island offering whatever trips and entertainment s and of course, some of them have our publicity as poster´s and sign to attract potential customers to book watersports activities but it doesn´t mean it´s us who sold you the Teide tour because as mentioned earlier, we only provide water activities.
As advise to your issue, we would reccomend you to dispute the payment and requiere the refund by your bank if you´re unable to fix this by the excursion shop but we are 100% sure that on your credit card receipt don´t state " Watersports " as again, only confirm that you didn´t book with us.
We would really appreciate that you kindly remove this post from our page and add it to the excursion shop you booked with your Teide tour. Thank you.
Kind regards, Watersports Tenerife