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P&O Ferries - Larne To Cairnryan

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Review Highlights
Good from start to finish

Day trip from Larne to Cairnryan. Check in was smooth and boat left bang on time. Boat was clean... read more

Reviewed 1 week ago
lephoid
,
n ireland
A smooth crossing...

We didn't experience any problems whatsoever as we returned to Scotland after a week in Northern... read more

Reviewed 4 weeks ago
Suratrichard
,
Surat Thani, Thailand
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52
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Traveller Overview
  • Excellent46%
  • Very good27%
  • Average14%
  • Poor4%
  • Terrible9%
Travellers talk about
About
Voted “Best Ferry Company” three years running*, there’s no better way to start your Scottish adventure than with P&O Ferries. We operate regular daily sailings from Larne to Cairnryan, making our crossings one of the most convenient ways to travel...more
Suggested duration: 2-3 hours
Contact
| Larne Harbour, Larne BT40 1AX, Northern Ireland
Website
+44 1304 448888
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Reviews (125)
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All reviews the club lounge priority boarding both ways bar area hour trip staff were friendly kids area comfortable journey no issues two hours comfortable lounge starbucks coffee no hassle quick crossing smooth ride female member of staff movie playing
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Reviewed 1 week ago

Day trip from Larne to Cairnryan. Check in was smooth and boat left bang on time. Boat was clean and there were plenty of seats for everyone. Exactly the same experience on the way back.

Thank lephoid
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 1 week ago

Hi, Thank you for your review. It is a pleasure to read that you had a good experience on board. Hope to welcome you soon again. *John

Reviewed 1 week ago via mobile

First time on this ferry for years. Shocked at how dirty and cramped it was. So bad i even paid for the club class lounge on the way back, it was equally dirty with uncomfortable seats that had no padding left, dirty fabric and wallpaper...More

Thank Colin W
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 1 week ago

Hi Colin, Our apologies for the inconvenience. Please send an email to customer.services@poferries.com, if you would like one of our team members to look into this. *John POFerries

Reviewed 4 weeks ago

We didn't experience any problems whatsoever as we returned to Scotland after a week in Northern Ireland. Prior to boarding there was a decent level of security with bags being checked etc which was absolutely fine with us. Boarding was well organised and once on...More

Thank Suratrichard
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 3 weeks ago

Good morning Thanks for submitting your feedback to TripAdvisor! We're delighted to read that you had a smooth crossing and that our staff were friendly and efficient. As a company we pride ourselves on delivering exemplary customer service. We hope you choose to travel with...More

Reviewed 12 October 2018 via mobile

Having received an e-mail advising me of the approaching “ Storm Callum” I decided to change, what I thought was a “flexi ticket” as I couldn’t take the risk of being stuck in Belfast. To my surprise a hefty charge was levied at the point...More

Thank Wildrovertyg
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 5 weeks ago

Good Morning and thank you for sharing your experience. Please accept our apologies for the confusion you seem to have encountered surrounding storm 'Callum'. Please send an email to customer.services@poferries.com and our dedicated customer care team will be happy to look into this in detail...More

Reviewed 6 October 2018 via mobile

Absolutely fabulous, so organised from the start,boarding was a breeze, the welcome sublime. The staff were courteous friendly and polite . The food and drink tasty and wholesome. Disembarking was quick and hassle free. Don't take my word for it book and go!

Thank Joseph H
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 9 October 2018

Hi Joseph, Thank you for your input. We are glad to hear that you had a pleasant journey with us. We hope to welcome you soon again! *John P&O Ferries

Reviewed 5 October 2018 via mobile

Sailed to Larne in club lounge, what a lovely little haven. Cathy and the staff couldn't do enough for us and were fabulous with the little ones. I would definitely recommend using this facility.

Thank Nettetrips
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 9 October 2018

Good day, Thank you for taking the time to write a review. We hope to welcome you soon again! *John P&O Ferries

Reviewed 21 September 2018

I had a couple of issues with this last trip including a ferry time change and a Storm called Ali causing a few issues. I used twitter to find out whether or not my booking was fine going over and they where more than helpful,...More

Thank Tarry11
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 23 September 2018

Thank you for your review! It was lovely to read all about your experience with us. We're so glad you had a pleasant stay on board our ship and felt comfortable with our staff and services. We look forward to seeing you again very soon!...More

Reviewed 14 September 2018

Actually, we took this ferry the other way - Cairnryan to Larne - but that doesn't matter. Efficient loading/boarding, nice vessel, smooth crossing. Good bar and sitting area up front, good restaurant area, and, for me, who likes to be up top outside, good outdoor...More

Thank NormanSantaFe
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 16 September 2018

Good Afternoon, Thank you for taking the time to write a review and for your feedback. We're glad to hear you had a pleasant experience with us when you travelled from Cairnryan and we look forward to seeing you again on board soon. Vee P&O...More

Reviewed 3 September 2018

The ferry crossing and the staff were excellent. As I hadn't booked a return ticket ( I didn't pre-plan my return). I tried to phone head office to made a booking on the Sunday morning of my return trip. Phoned on five (5) occasions. Followed...More

Thank Stephen W
PANDO_Ferries, Customer Communication Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 3 September 2018

Good Morning and thank you for your review. We are very sorry to hear that you didn't manage to get in touch with our reservations team. Sadly I don't know which number you have tried or at what time, but UK free phone 0800 130...More

Reviewed 30 August 2018

Really just a complaint (and a bit of a moan); Unhelpful rude staff. I was booked onto the 16:30 ferry with a flexible ticket. Myself and a few others were trying to get onto the 13:30 ferry having arrived early at 10:30. First time at...More

1  Thank Beavis_0
PANDO_Ferries, Customer Communications Officer at P&O Ferries - Larne To Cairnryan, responded to this reviewResponded 2 September 2018

Thank you for your review. We are really sorry to hear that you were disappointed with our service. Rest assured that this does not reflect our usual service standards. Thank you for sharing your experience with us, we thrive to improve our products and services...More

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Questions & Answers
Ask a question
Kevinod57
29 August 2018|
AnswerShow all 5 answers
Response from Brucestewart | Reviewed this property |
As others have said there should be no problem whatsoever in travelling by ferry to Northern Ireland from the British mainland. Going south to the Republic of Ireland should not be a problem either as currently there are no... More
1
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Bordersspagirl
23 June 2018|
Answer
Response from Antony W | Reviewed this property |
We tend to book in advance because our plans are fixed. However, I know from experience of talking to people on this route they often turn up and pay on the day. I imagine you need to be careful about peak season.
1
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KimMac1
6 May 2018|
AnswerShow all 3 answers
Response from PANDO_Ferries | Property representative |
Hi KimMac1, Although planes are quicker, we think sailing breaks up your journey nicely. If you're driving a long way already, it's sometimes nice to relax for the evening whilst travelling. If you'd like to ask us anything... More
1
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