The museum has some interesting exhibitions, but the experience was marred by highly inconsiderate guests treating the place like a fun house for their brat children. Upstairs in the gallery, two families of locals were lounging around on the floor while their spawn ran around the place yelling and screaming. It took my wife to berate them in Malay before they decided to leave. All while the useless guard and staff were right below, could hear it all, yet did nothing.

The first time that we tried to visit, the museum was closed without any notice. We should have taken this as a warning that other reviews here were hopelessly optomistic but we pressed on with a return visit. We shouldn't have bothered. With the exception of one thoroughly helpful security guard, the staff were rude and utterly disinterested in helping. Apparently their handphones held greater appeal than their jobs. Perhaps if they looked up from their phones occasionally they might spot some of the screaming errors in the labelling around the museum. Noting that this is one of the oldest, if not the oldest museums in Malaysia perhaps it is time to update a little? Many of the preserved animals were in poor condition and the translations from BM to English, while plentiful were often hugely inaccurate. If the staff were receiving performance related pay then the majority of them would owe the museum money. This could be so good with just a little bit of effort on the part of the staff. As Malaysia's border finally reopen to visitors, this is one to skip.