Hourglass Escapes Ltd (Downham Market)

Hourglass Escapes Ltd (Downham Market)

Hourglass Escapes Ltd (Downham Market)
5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
Hourglass Escapes is a family run escape room that opened in Downham Market in March 2022. Designed, built and run by Della & James; we welcome you to join us aboard our journey from becoming Escapees to the guys with the keys!
Duration: 1-2 hours
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  • Tory O
    17 contributions
    Fantastic hosts, fantastic rooms
    Absolutely loved our visit to play Great British Break Out and When in Vegas. Rooms were brilliantly themed and no two puzzles felt the same. Something for everyone and you couldn’t ask for nicer hosts! One for the family and the enthusiasts! Great signposting meant we didn’t waste any time trying every code on all possible locks which left us thoroughly enjoying everything the designer had in store! The puzzles were great and we had a right laugh. Well worth a visit!
    Thank you so much for visiting and for your fab review. We are so pleased you enjoyed yourselves and we hope to welcome you back again soon. Della (Owner)
    Written 16 March 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled as a couple
    Written 12 March 2023
  • GTR57
    Norwich, United Kingdom21 contributions
    Great British Break Out
    Really fun way to spend an hour on Mother’s Day. I was given a cake just for me as it was Mother’s Day. We visited The Great British Break Out. Ideal for 4 people lots to do in a clean well appointed room Great fun time was had by all lots of challenges to beat the clock. We did it in 50 minutes
    Thank you for your lovely review, we hope you enjoyed your cake ! Great team to watch too, well done. We hope to see you again soon. Della (owner)
    Written 19 March 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Written 19 March 2023
  • Steven T
    Kentford, United Kingdom79 contributions
    Simply fantastic
    I would highly recommend Hourglass escape for experienced and new escape roomers. Really well thought our rooms. We did the Bake Off and Casino rooms and thoroughly enjoyed them both. Definitely worth the visit. Can’t wait for their new room!
    Thank you so much for your review. We look forward to welcoming you back soon. Della (Owner)
    Written 1 April 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled as a couple
    Written 1 April 2023
  • Ian M
    2 contributions
    A Newbie in the Vegas Room
    Would highly recommend Hourglass escapes, For a newbie like myself with some anxiety and claustrophobia on the day. My fears and worries were catered for. Everything was explained thoroughly which did ease my concerns. Staff are very friendly, knowledgeable and professional. A fantastic experience in the Vegas room. Will definitely be going back to try the other themed rooms.
    Thank you for your review. We always want everyone to have fun and enjoy their experience and be totally comfortable and we are so happy we were able to do that for you. We look forward to seeing you again soon. Della (Owner)
    Written 2 April 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Written 2 April 2023
  • Archie L
    2 contributions
    Best one yet
    We have done quite a few escape rooms, and none have made us feel more welcome than Hourglass Escapes. The Great British Break Out room was really well put together and challenging. We will definitely be coming back to try out the other rooms available!
    Thank you so much for this lovely review! We are so happy that you enjoyed your time with us and we can't wait to welcome you back another day! Della (Owner)
    Written 2 April 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Travelled as a couple
    Written 2 April 2023
  • LittleMissGiggly
    84 contributions
    Done all the rooms now!
    Visited today for Toy Shop room, great host Della with Joanne learning this new room. We've come back several times and have now done all the rooms. Good mix of types of puzzle, non linear and linear games, some obvious and less obvious things. I like the fact they're not all scary or spooky games. I enjoyed Toy Shop today but my favourite is the bake off room. Good price and friendly atmosphere.
    Thank you for your review and keep an eye on the Facebook page for new announcements coming soon. Thank you for playing, it's always a pleasure to host you. Della (owner)
    Written 15 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled as a couple
    Written 14 May 2023
  • Andy Dunn
    Norwich, United Kingdom26 contributions
    Excellent
    We played all four rooms back to back hosted by the lovely Joanne. Very enjoyable escape rooms, well planned, great puzzles and everything thematically relevant. Highly recommended!
    Thank you for your lovely review Andy. Look forward to seeing your new room soon! Della (owner)
    Written 24 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled as a couple
    Written 22 May 2023
  • Josh M
    2 contributions
    Great experience, thoroughly recommend
    First time here and was excellent! Well organised and tricky without being difficult for the sake of difficult. Game master was very friendly and happy to be hands off and injected when relevant. Impressed and will definitely be back.
    Thank you for your review. We look forward to welcoming you back for more games soon. Della (owner)
    Written 29 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled with family
    Written 29 May 2023
  • fwalsh229
    Beverley, United Kingdom69 contributions
    The Great British Break Out
    This was literally a flying visit. We were on a bit of a trip and thought we could just fit in an escape room, I contacted ahead as it was a last minute booking and Della was so accommodating. We arrived to play The Great British Break out and the children absolutely loved it, theming was great and Jo our host was fabulous giving us well timed hints and making our experience brilliant. Thank you to Hour Glass, we will definitely return to play your other games.
    Thank you for your review, we're so glad we could get you in and that you enjoyed your "baking" experience. We look forward to seeing you again soon. Della (owner)
    Written 23 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled with family
    Written 22 June 2023
  • Linda D
    2 contributions
    Very lovely welcome by reception.
    The Toy Shop was perfect for my little granddaughter who is 5 and a half, she had so much fun and we all helped her to escape the room in 55 minutes which went by so quickly . We had a lovely reception and staff were very attentive and friendly. Would highly recommend this venue. Thank you .
    Thank you for playing, it was lovely to see your granddaughter enjoying herself and escape the Toy Shop. We look forward to seeing you again very soon. Della (owner)
    Written 15 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 14 July 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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5.0
92 reviews
Excellent
92
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Jade V
2 contributions
Jan 2024 • Friends
My friend and I came for her first escape room and my second escape room. Joanne the host was absolutely amazing and made us feel very very welcome. Joanne took the time to get to know as and was able to tailor the experience based around the support we would need to complete the room within the hour based on our experience.

I really liked that you can have the experience as challenging as you like, and I thought it was a nice touch that you were allowed the time that you needed to complete the room even if you went a little over the hour, this gives new and inexperienced players the confidence to complete an escape room without feeling disheartened.

Thank you for an amazing experience, Joanne and hourglass escape rooms we will be back soon!
Written 21 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review. We are so happy that you enjoyed your escape experience with us. I'll be sure to pass on your amazing comments to Joann too! We look forward to seeing you soon. Della (Owner)
Written 22 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David H
2 contributions
Feb 2024 • Family
Having never done anything like this before we where a little nervous about it. However once in and comfortable we where soon put at ease by the staff and had our safety briefing. The game was explained really well and we where reassured that if there was always some one watching and helping if we needed it all the time. Time flew by while we where in the room and we had a great time as a family with no phones or TV's getting in the way. We will be back in March to tackle another room so will see you then. The Hagger's
Written 18 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review. It was lovely to host your first room and you will definately be a team to watch in the future! Very strong escapers. See you again soon. Della (owner)
Written 18 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nadia A
1 contribution
Jan 2024 • Family
It was excellent, teamwork at its best. The staff were very helpful and allowed us to carry on even when our hour was over. Which we were happy about, truth be known we wouldn't have completed other wise. Staff input was invaluable. You won't be disappointed. Give it a try. We did the "The Dr will see now'. Anyone working in the health sector would love this.
Written 28 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review it was a pleasure to host you and we're so happy you enjoyed your escape! Della (Owner)
Written 28 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nicola K
3 contributions
Jan 2024 • Family
Absolutely fantastic. Lovely ladies who ran it. Very helpful. Ideal family bonding time. Highly recommend
Written 21 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your lovely review. We had a great time hosting you. We look forward to welcoming you back soon. Della (owner)
Written 22 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark C
Downham Market, UK1 contribution
Dec 2023 • Friends
The Great British Break Out… really good escape room and having already done others at different locations we would highly recommend this particular room. Very welcoming and helpful staff, with Joann being an absolute star. Thoroughly enjoyed by all of us, will be returning in the future to have a go at another one.
Written 30 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely reviews. we really appreciate it and I'll pass your kind words to Joann. We look forward to seeing you again soon. Della (owner)
Written 30 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kate K
King's Lynn, UK14 contributions
Dec 2023 • Couples
Amazing afternoon solving two brilliant, escape rooms! Can highly recommend. Such friendly, happy staff. Thanks for a fab time!
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review. We are so pleased you had fun with us and we hope to welcome you back soon. Della (owner)
Written 28 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Claire
Norfolk, UK7 contributions
Dec 2023 • Family
Little Jimmy had lost his letter to Santa and he only had an hour until the last post run went to the North Pole. If we didn’t find the letter, poor Jimmy wouldn’t get a present on Christmas Morning!

I went with my two children who are 15 to start the Christmas celebrations as both were struggling to get into the Christmas mood with the warm weather this year.

Friends said that the kids were too old for this room. They hadn’t even played the room! How wrong their assumptions were!

It was the kids who did the majority of the puzzles. I was utterly confused haha. Even putting my hand on a clue unbeknownst to me!

It was so cleverly done and being a room which wasn’t linear (yes I had to ask my daughter what that meant 🤦‍♀️) my son was off searching for clues as soon as Della left the room. As I were was no order, there was no opportunity to get frustrated. My daughter working out how to crack the clues as she can think outside the box!

We found the letter in time (just over 53 minutes) but Della, we still don’t know what Jimmy asked Santa for??? You were sneaky and left the envelope sealed. This kept the conversation flowing on the way home and memories of writing to Santa. Only one of the kids had written to Santa this year so they may be in the same position that Jimmy was in an hour previous!

We always enjoy our time at Hourglass!

We can’t wait to do another room very, very soon!
Written 24 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for this lovely review. We are so pleased you enjoyed Letter to Santa and I hope you're all feeling super festive now! We can't wait to host you again soon and we wish you a very Merry Christmas! Della (owner)
Written 24 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Emma T
1 contribution
Dec 2023 • Couples
We undertook the Letter to Santa room and had to find Jimmy's list so ge got his Christmas presents. There were several types puzzles to complete allowing my partner and I to use our different skills. We completed it with a few nudges. We were over time but our host overlooked it. Everyone is very friendly. We will be back.
Written 22 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review. We are so glad you enjoyed your time with us and look forward to welcoming you back soon Della (owner)
Written 23 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Suze5050
King's Lynn, UK63 contributions
Dec 2023 • Couples
Had a fabulous visit , our host Joann was brilliant, very friendly and welcoming and a good laugh. We did When in Vegas which was really good and certainly got the brain cells going. Pleased that we had a successful escape with just a few nudges from Joann to keep us on the straight and narrow. Would definitely recommend a visit here, easy to get to and easy to park and great staff.
Written 17 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review - we are so pleased to hear you had a great visit, I will pass your lovely comments to Joann too. We look forward to seeing you again soon. Della (owner)
Written 17 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Philip g
1 contribution
Dec 2023 • Family
Found this company situated in Downham Market and booked a session in one of their 6 rooms. We found the experience of The Toy Shop escape room great fun and the clues varying in difficulty. The staff member we met was very helpful, great fun and gave a few 'nudges' on the way solving the room and finally finding the magic key to get out.
We can't speak highly enough of this place, and anyone looking to have a couple of hours of fun, solving clues, visit Hourglass Escapes.
Written 16 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your very kind words - we are so happy to hear you had fun here and we look forward to seeing you again soon for another vist. Della (owner)
Written 17 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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HOURGLASS ESCAPES LTD (DOWNHAM MARKET): All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Hourglass Escapes Ltd (Downham Market)

Hourglass Escapes Ltd (Downham Market) is open:
  • Sun - Sat 10:00 - 22:00