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Review Highlights
Cruise Port Shopping

Martin and Polo were exceptionally helpful and knowledgeable about their products...and the... read more

Reviewed 3 November 2018
via mobile
Great experience

As soon as we entered Diamonds International, Rohit greeted us and helped us find what we were... read more

Reviewed 27 July 2018
Victoria V
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent89%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible5%
Travellers talk about
“tanzanite ring”(14 reviews)
“sales executive”(10 reviews)
“store manager”(9 reviews)
Diamonds International is the largest retailer of fine jewelry and elegant timepieces in The Caribbean
Puerto Costa Maya,Plaza Kukulcan, 77940, Mexico
+52 983 835 0470
Top Selling Tours & Activities in and around Costa Maya
from US$96.99
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from US$96.99
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Reviews (283)
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All reviews tanzanite ring sales executive store manager great shopping experience white gold beautiful ring tax refund great sales sales associate tag heuer anniversary ring never felt pressured previous cruise great service beautiful jewelry jewelry store took great care
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1 - 10 of 278 reviews
Reviewed 3 November 2018 via mobile

Martin and Polo were exceptionally helpful and knowledgeable about their products...and the complimentary cold beers and tequila shot made the visit fun. I really appreciate the extra kindnesses they showed my wife and me!

Thank DA U
Reviewed 22 October 2018

We visited this jewelry store based on the shopping representative from Royal Caribbean that told us we could have a rebate on a purchase through the Mexican MoneyBack program. We applied for the rebate and after a year of getting the run around have not...More

1  Thank cbrault2018
Reviewed 11 September 2018

All of these shops are just about the same all over Mexico and the Caribbean so I give it an average rating. Know what you are looking for and know the price range based upon pre cruise investigations. Otherwise be prepared to pay the price....More

Thank Richard S
Reviewed 27 July 2018 via mobile

As soon as we entered Diamonds International, Rohit greeted us and helped us find what we were interested in - tanzanite. He was patient, listened to my wants in jewelry, and most importantly, not pushy!! It seems like he thoroughly enjoys his job and welcomed...More

Thank Victoria V
Reviewed 14 July 2018

I fell for the stupid spiel from our Norwegian Cruise Line "Shopping Specialist", Lauren, on the NCL Getaway that Diamonds International is THE place to buy diamonds during our cruise. WRONG! I never thought I'd fall for all of the glowing remarks and praise by...More

3  Thank jjsnork
Reviewed 27 June 2018

My husband and I stopped in to look around at DI, and we were greeted by Xuxu. He was so courteous, friendly, helpful and personable. We also met his boss Santos, who also treated us wonderfully. They made us feel so comfortable talking and asking...More

Thank montana73dt
Reviewed 26 June 2018

We purchased diamond earrings for our daughter and myself in 2013 and had thought about trading up on our visit in Dec. 2017. Santos helped us purchase our earrings in '13 and he was now the manager that would help me with my purchase this...More

1  Thank cmjacobs318
Reviewed 2 June 2018 via mobile

My husband and I came in on the cruise ship, our first stop in Costa Maya ofcourse was Diamonds International! We were going in to browse and to get our free goodies from them and the cruise line, and with no intentions on purchasing anything...More

Thank raenoel94
Reviewed 1 June 2018

Diamonds International has always been my go to jewelry store. I look forward to shopping everytime I'm near one. Costa Maya was exceptional. Anel and Claudia took great care of my husband and me. I now have the most beautiful Tanzanite bracelet, almost 27 carats!!...More

Thank Stephanie B
Reviewed 28 May 2018

Our Sales Executive Anel listen to me and help me find my perfect ring.She She also worked with us on a great price. Can't wait to go back and see her in July.

Thank Michelle B
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Questions & Answers
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4 May 2017|
AnswerShow all 8 answers
Response from Senka N | Property representative |
Esteemed client,please send us your full name and a date of purchase and we will make inquiry with MoneyBack Offices if money has been deposited back to your credit card Thank you