New Lanark World Heritage Site

New Lanark World Heritage Site

New Lanark World Heritage Site
4.5
11:00 AM - 3:00 PM
Monday
11:00 AM - 3:00 PM
Tuesday
11:00 AM - 4:00 PM
Wednesday
11:00 AM - 3:00 PM
Thursday
11:00 AM - 3:00 PM
Friday
11:00 AM - 3:00 PM
Saturday
11:00 AM - 4:00 PM
Sunday
11:00 AM - 4:00 PM
About
New Lanark World Heritage Site is internationally famous for its historic buildings, beautiful landscape and over 200 years of social history. The mill village was founded in 1785 by David Dale and Richard Arkwright, and managed for 25 years from 1800 by the pioneering Robert Owen. New Lanark is now recognised as one of Scotland's six UNESCO World Heritage Sites and welcomes over 300,000 site visitors annually. Visitors can explore the history of the village through the New Lanark Visitor Centre and enjoy stunning woodland walks through the Falls of Clyde Wildlife Reserve. The Mill Café serves up a range of delicious food and New Lanark Ice Cream. The Mill Shop offers a delightful range of gifts, Scottish produce and New Lanark Wool which is spun on-site using historic textile machinery. Visitors can even wake up in a World Heritage Site by staying at the New Lanark Mill Hotel, Wee Row Hostel or Self-catering Waterhouses. Please see our website for up-to-date opening hours.
Duration: More than 3 hours
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  • cm2333
    Edinburgh, United Kingdom200 contributions
    5.0 of 5 bubbles
    A Real Gem
    My husband and I stayed here for a wee night away and had such a lovely time that we will definitely be back! The whole site is stunning and the gorgeous walk along the falls creates a sense of calm to your stay. Every member of staff we encountered was polite, friendly, and helpful. We especially enjoyed our massages in the leisure facility as our masseuse was so lovely. Food was excellent. Both our dinner in Mill One restaurant and the breakfast did not disappoint. In particular I would recommend the haggis bon bons if you stay for dinner. Room was spacious and cosy with a big comfy bed. Everything was clean and in good condition. Will definitely be back!
    Visited October 2023
    Travelled as a couple
    Written 18 October 2023
  • nobodytoknow
    Glasgow, United Kingdom177 contributions
    4.0 of 5 bubbles
    Plenty to see inc. working loom and learn Robert Owen's progressive ideas
    I went mid-week outside school holidays so the venue was every quiet - ideal! Note that Art Fund card-holders get a 50% discount, so it cost £6 for a ticket which covers everything. NB unless you have a Blue Badge then you need to park and walk, the car park is £3 and accepts online payment via RingGo if you don't have coins. You start the visit in the 'Annie McLeod Experience' where you ride on 'pods' that weave through an animated and narrated exhibition of working at the mill from a young girl's perspective. It's not as cheesy as it sounds, actually quite interesting and suitable for any age group. After that, you're free to explore the Mills including working loom, rooftop garden, millworkers housing etc. and also look at the Clyde Falls which are spectacular when the river is high. There's also a café and shop which has a range of locally made yarns, women's clothes etc. on the more expensive end of the spectrum. An important part of New Lanark's history is the workplace, social, and educational reforms which were introduced by Robert Owen. As mentioned, I was there when it was very quiet and happily spent a couple of hours looking about and reading the history; education for schools and colleges is a large part of what happens at the venue. All in all, well worth visiting.
    Visited October 2023
    Travelled solo
    Written 2 November 2023
  • Christina P
    5 contributions
    5.0 of 5 bubbles
    Santa Experience
    Had a fantastic day out at Santa Experience at New Lanark Heritage for our family of 9, kids had a ball. Attractions were great, all the part loved it. The staff are so friendly and accommodating nothing was a problem. I would highly recommend thank you so much for a great day.
    Visited December 2023
    Travelled with family
    Written 10 December 2023
  • Susan M
    Glasgow, United Kingdom307 contributions
    5.0 of 5 bubbles
    Great Santa visit
    There was 7 of us. 4 adults and 3 kids (10,9 and 8 years old). We all had a great time. The Santa was very friendly and took a wee while talking to them. The kids got to pick a gift after seeing Santa. Which is great as they can pick something they like. There was bouncy castles and other inflatables and the Snowman film was played every half an hour. The staff were all very friendly. The kids enjoyed the spirit of Christmas ride too. A few things to note is you either have to walk down a steep pathway or wait for a mini bus to get from the car park to the entrance. Which for us is fine but if you had a pram or wheelchair it might be more difficult. Also £3 for parking. Also you need to go to the reception when you first arrive to check in and collect your wristbands for ice skating and the voucher for seeing Santa. We waited about 20 minutes. The ice skating isn’t real ice it’s like a white board which is great if you haven’t been ice skating as it’s not as slippery. The theatre where they put on the snowman had comfortable seats and wee trays for putting your snack on but it was very cold so you will need your jacket on. Other then that it was great.
    Visited December 2023
    Travelled with family
    Written 11 December 2023
  • JenJen85254
    Scottsdale, Arizona158 contributions
    5.0 of 5 bubbles
    Always worth a visit!
    It's been a while since we were in New Lanark but went on the recommendation of some friends for their Christmas Grotto. It truly was amazing. I'd never been through the ride experience at Christmas and got to experience it with my son. Wish we could have spent more time there. Downside is the walk from the carpark. We took the bus down which was great, but waited 40 minutes at the pick up spot to go back up and ended up walking it -it's a hike and there was a lot of complaining of it!
    Visited December 2023
    Travelled with family
    Written 1 February 2024
  • Red
    Stockport, United Kingdom467 contributions
    5.0 of 5 bubbles
    Extremely interesting.
    This is a lived in village dominated by the magnificent mill. It's a story of a Scotsman, an Englishman and a Welshman. Leading Scottish industrialist David Dale founded the cotton spinning mill in 1785 and it was opened a year later with a partnership with the great English inventor and pioneer Richard Arkwright. Manchester based mill owner Welshman Robert Owen married David Dale's daughter and bought in to the mill in 1799. He was a philanthropist and Utopian idealist who provided decent homes, fair wages, free health care, education and the first workplace nursery in the world. Like it's English counterpart at Cromford in Derbyshire, this is a UNESCO World Heritage Site. It's worth several hours to wander the mill and it's exhibits, the school, millworkers and Robert Owens house, and a short walk to see the Falls of Clyde. Whilst the influence of Robert Owen was certainly significant, the involvement and foundations from David Dale and Richard Arkwright is not given anywhere near enough recognition.
    Visited February 2024
    Travelled as a couple
    Written 13 March 2024
  • Alan1507
    Ayr, United Kingdom139 contributions
    5.0 of 5 bubbles
    Amazing visit and attraction.
    Visited this midweek, good time to visit as this should be busy at the weekends. This is centred around a working mill dating back to 1820. The visitor experience has old engines, machines uses in the production of wool. A visitor ride (very well done) takes you through an experience of the mill life in the 1820s. The site still produces it's own wool which is for sale on gift shop adjacent to cafe. Outside there's the working water wheel and access to the old school along with a number of mill worker homes. Hadn't been here for over 30 years, what a change. Apart from the homes, due to the age and construction, the whole experience is accessible, something I have found lacking recently, but here it is very inclusive, ramps and lifts throughout. All (every single one) was polite, courteous, friendly and extremely helpful during this visit. Worth a visit, adult tickets are £12, but if staying at the hotel on site, a 15% discount applied.
    Visited March 2024
    Travelled as a couple
    Written 20 March 2024
  • Lynsey C
    1 contribution
    5.0 of 5 bubbles
    Star Gazing in a setting to remember
    The star gazing event at the New Lanark Heritage Site was an absolute gem! Not only did we get to marvel at the wonders of the night sky, but we were also surrounded by the incredible, historic setting of the site. It added a whole new layer of enchantment to the experience. The staff's attention to detail and the expertise of the star gazing guide made it a night to remember. If you ever get the chance to attend one of these events, don't miss out!
    Visited March 2024
    Travelled with family
    Written 23 March 2024
  • Hazel M
    13 contributions
    4.0 of 5 bubbles
    Worth a Visit
    Visited with 5 kids aged 10 - 4 years and 3 adults. Weather mixed so didn't do full waterfall walk. Cafe food was good, staff friendly but service slow. Meals brought out at different times (not great with hungry kids). Beautiful location and fascinating history but definitely recommend more activities in the playpark, quite basic. Maybe an outdoor trail/treasure hunt for older kids? Annie Macleod experience went down well but good to have more interactive indoor activities. All liked the Schoolroom but not much to get hands on with. Overall a good day out and would recommend but perhaps suggestion boxes in each of the areas would be worth considering, to get ideas for engaging different age groups.
    Visited March 2024
    Travelled with family
    Written 30 March 2024
  • Hazel
    9 contributions
    5.0 of 5 bubbles
    A fantastic day out for everyone
    A great day out with the family, everyone enjoyed it even the children which was a bonus. We arrived and went round the site did the annie mcleod experience which in my opinion is the best thing about this place. After going to the soft play located in the Robert Owen school (included in ticket price) we took a walk.up the falls of clyde which offers fantastic views of the clyde and waterfalls, we then made our way round robert opens house and the workers house. We all had a fantastic day and would highly recommend to anyone looking for a cheap day out.
    Visited April 2024
    Travelled with family
    Written 20 April 2024
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4.5
4.5 of 5 bubbles1,292 reviews
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Shininglight7
Edinburgh, UK139 contributions
3.0 of 5 bubbles
Jan 2020
The welcome space/area and also staff interaction at the desk was sadly lacking in atmosphere and welcome. "Have you been here before" and "do you want a tour" was pretty much it. The entrance requires fresh labeling as the water has rubbed the lettering away. There areas underneath the engine need to be swept and the blutack on the labels looks well... "tacky" ...excuse the pun. The Annie McLeod Experience was OK. We really enjoyed the informative "People, Cotton & Machinery" floor and also look around the Millworkers' House, Robert Owen's House, Village Store and Roof Garden. Sadly, at 2pm, the time we arrived at the Cafe, there was very little food left on offer (there had been a coach party on site before us), numerous tables needed to be cleared and the staff seemed to be a bit fed up. Lovely walk around the Falls of Clyde ended our visit.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there, thanks for taking the time to share your experience. I am very sorry to hear that you did not fully enjoy your day at New Lanark. If you would like to discuss your visit further, please contact trust@newlanark.org
Written 28 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Melanie C
Glasgow, UK322 contributions
3.0 of 5 bubbles
Jan 2020 • Couples
Interesting historical buildings with friendly staff in nice location. We didn’t do an organised tour but it’s easy to navigate and well laid out. The roof garden gives nice views across the Clyde and the rest of the site.
It was quiet when we visited and our tickets were free with our hotel stay but I can imagine in the height of summer it could be cramped and an expensive day out.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi 832melaniec, Thank you for your review, we are glad that you enjoyed your hotel stay and our site.
Written 22 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Grant O
Broadbeach, Australia45 contributions
1.0 of 5 bubbles
Jul 2022 • Couples
Following our visit to New Lanark on 15 July we received an unjust fine of 100 pounds for a false parking violation.
Upon arrival at New Lanark we went to the parking machine to buy a parking ticket. Before we could do so a departing visitor offered us his ticket which still had sufficient time for our visit in credit, which we accepted and dutifully placed on our dashboard.
Subsequently we received a fine for 100 pounds.
This is unjust because
1… we were not aware accepting this kindness from a local broke the rules, and
2…invalidating an unexpired ticket by making it un-transferable is a sneaky way to oversell the car spaces and corruptly increase revenue at the expense of visitors.

By issuing a fine they have been paid twice for the same space. The first visitor paid for one space for a set amount of time. When he left early my car occupied the same space for the remaining time on the ticket. New Lanark has suffered no loss but they are scamming visitors. Avoid the place.
Written 7 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andrina106
Edinburgh, UK420 contributions
2.0 of 5 bubbles
Dec 2023 • Family
We travelled in a family group of 6, four adults and 2 children, (4 & 7). Two of the adults have walking issues, one uses two crutches. We followed all the guidance, arrived sharp, parked in the upper car park, paid the charge for both cars and waited for the shuttle bus. We waited from 09:45hrs until 10:20hrs, no bus. So, we had to make the very steep walk down the footpath, very challenging. Arrived at the visitors centre, asked about the bus, no one was aware the bus had not been running. Then we got told, there was an issue with the bus (electrical/batteries). By this point some adults stress levels were very high.

We go assured our pre-booked slot with Santa would still be honored, even although we were now late.

Santa, was ok, the boys loved it.

The ice Skating, should be used by MI5 or the CIA as a torture process. You had to take your shoes off, walk over on wet mats in your socks, then back to the seats. Put the skates on wet socks. Then the skates, just cause pain to your feet and ankles. Its not ice, its plastic, so the skates just slip, sideways so you can not get any purchase on the ice. Then when you return the skates, you go through the same wet sock exercise.

The cafe, fine, service was just very slow. 15 mins after ordering to get your pot of tea, then a further 20 mins for a plate of soup and portions of chips to arrive.

The school was good.

Gift shop was very expensive.

So, then it got better, not. We arrived at the Visitors centre about 14:30hrs, to be told the bus was on, then not on, it was charging and would be back on at 15:00hrs. I walked up the hill, waited from 14:50 hrs, until 15:20hrs. Then my phone rang, saying the bus was still not there. So, I drove down to bring the disabled people of the party back up to the other car. I picked them up at 15:25hrs, the bus was still no where to be seen.

Overall the day was bitty, not organised the best, staff were nice, but lacked key information. The shuttle bus made a major impact on our day, to the point of meaning we would struggle to recommend it as a place to visit.
Written 3 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike
Glossop, UK1,329 contributions
2.0 of 5 bubbles
Jun 2021 • Solo
Met by surly unhelpful lady on desk at what is gratingly referred to as the “visitor experience”. She ignored me for 10 minutes to give an introductory talk to a coach party and then told me quite rudely to wait again while they all ambled away just in case one of them might want to buy something (they didn’t)

Guided tour had been cancelled. “It’s on the website” she said abruptly. Well it was not obvious to me at all and I look at many similar tourist websites.

At this point I just wanted to learn a bit of history about the site and the manufacturing of cotton but you have to queue up in a corridor waiting for a pointless “ride” that I didn’t want and of course I was still behind 60 odd pensioners so that was another 10 minutes stood in a corridor.

After the “ride” I just wanted to see the spinning mule but it wasn’t operating and there was no indication of when it would be, if at all. Obvious sign of staff in the back room but staying out of sight.

No information or artifacts about the site history and displays about cotton spinning were fairly basic.

Went to school for children and not much there either just some modern builders tools and a basic explanation of trades needed to restore the the site. Not much to hold my interest.

On the plus side the rooftop garden was nice with some great views and generally site is well maintained. Cafe also very good if rather hot. Staff professional and food speedy and excellent. Good choice and value for money.

Could do better.
Written 30 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

annetteblessing
2 contributions
1.0 of 5 bubbles
Dec 2023 • Family
Parked in the top car park as advised, the mini bus only took 8 people at a time so the transfer was a bit of a wait. We had a timed visit to Santa at 1.00 but the queue to register (only 1 person on the desk) took a bit of time joined the next queue for the Grotto given a number and advised a 45 minute wait ( ended up a 60 minute wait). Some of the party went up to the cafe for a hot drink and sandwich , had run out of ham bearing in mind this was lunchtime. Was booked on for skating at 1.45 so we were running very late, they rebooked us for 2.30. Skating was n a plastic rink not ice, came off after 5 mins. For £89 the only good thing was the Santa he talked to my grandson for quite a while and was very nice but as for everything else would not recommend.
Written 3 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lincsman
N.E.Lincs316 contributions
5.0 of 5 bubbles
Sept 2019
We just happened on this fantastic site as we travelled home from touring Scotland. It deserves much more than a short paragraph in the rough guide! There is free parking and then a downhill walk to the mill and village. You can walk around the village for free. We paid to see all the site and started with an informative guided tour. We enjoyed the period sweet shop, homes, school and Robert Owen's house and also the short film and the 'ride' through history . We revisited the operating mill floor later by ourselves and also the rooftop garden. There is a large cafe -where we just had a drink - and an even larger shop which sells some wool items made from wool spun at the mill. There was easily enough to see and do for a morning/afternoon. A bit of a hidden gem for a great day out.
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for taking the time to leave us a review. We're so glad to hear you had a great time. Hopefully we can welcome you back on your next trip to Scotland.
Written 28 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

aggie064
Newcastle upon Tyne, UK46 contributions
4.0 of 5 bubbles
Jun 2021 • Friends
I took friends from Newcastle to New Lanark today. The weather was great and the staff were lovely. After visiting the Annie McLeod experience, we were advised by a lovely guide to visit the roof garden. He showed us where we could get the lift & was so polite. We duly arrived at the 7th floor, only to be met with a bride, 3 bridesmaids and a gentleman, none of who were wearing masks, who told us we could not get onto the roof, as their wedding was taking place. We were all so disappointed as we had been looking forward to seeing the view.
Is there some way that you could arrange for guests to view the scenery, even if there is a celebration taking place?
I don’t know if they will be able to visit NL again, & we were left so disappointed, after such a lovely welcome.
Thank you
Written 9 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JamesA833
Denny, UK78 contributions
3.0 of 5 bubbles
Sept 2022 • Family
Have visited this site a number of times prior to covid striking and enjoyed immense previously but now think this place is actually going backwards.

There is a clear lack of signage of where to go and what to look for. I also believe there is now less to see. My daughter is learning about schooling in Victorian times so this should have been ideal however there is nothing in the classroom describing what they did, what and how they learned, I also seem to remember it was geared more towards this previously with showing slates for writing and school clothing.
With regards the mills there is not enough showing how they worked, the working conditions or interactive displays, certainly not enough for kids.
The cafe I hate to say is far too expensive and does not offer a great choice also staff are slow and seem uninterested.
This place has potential to be much more and could be a great tourist attraction but needs a bit more TLC and more for people to do and also get rid of parking charges going to a private company...you are going to lose many visitors by applying this.
Written 18 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leslie W
166 contributions
4.0 of 5 bubbles
Oct 2021
The Annie MacLeod experience was a cool, slow cart through a lovely dark ride description of Annie’s life as a young girl and millworker, by “Annie” herself. The school was fascinating, with its display of quality maps and materials that were used. These kids had a really good education! The main part of the exhibit was a multi-floor, one-way walk through most of the mill operations. The Spinning Mule was turned on, as was the automated bobbin winder. Watching them pull actual threads over the ancient workings was really interesting, and really noisy. The exhibit on millworkers' housing was really well done, not only illustrating the provided housing, but showing how it changed over the years with a really cool video effect on the walls. The shop sold a lot of local craft work including knitted items, yarn and patterns.

After touring all the buildings, I walked up the nature trail in the wildlife reserve adjacent. It was a lovely, all uphill walk through the woods next to the river. When I reached the Corra Linn I stayed, amazed and enjoying the waterfall, then came back down.
Written 11 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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NEW LANARK WORLD HERITAGE SITE (2024) All You Need to Know BEFORE You Go (with Photos)

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