Bewl Water

Bewl Water, Lamberhurst: Hours, Address, Bewl Water Reviews: 4/5

8:00 AM - 7:30 PM
Monday
8:00 AM - 7:30 PM
Tuesday
8:00 AM - 7:30 PM
Wednesday
8:00 AM - 7:30 PM
Thursday
8:00 AM - 7:30 PM
Friday
8:00 AM - 7:30 PM
Saturday
8:00 AM - 7:30 PM
Sunday
8:00 AM - 7:30 PM
About
Bewl Water is the largest stretch of open water in the South East. The 800 acre site is set in an Area of Outstanding Natural Beauty, in the heart of the High Weald. Open all year, a visit to this stunning lake is fantastic family fun and great value.
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The area
Address
Popular mentions

4.0
657 reviews
Excellent
282
Very good
185
Average
86
Poor
54
Terrible
50

Sp218
England, UK56 contributions
Well worth a visit
Aug 2021
We visited Bewl for the first time in late August. We hired a pedalo and then had a picnic on the main green which slopes down towards the lake. Overall we really enjoyed the experience and our time there. When we arrived in the morning it felt quite busy in and around the car park but actually it wasn't crowded on the main green at all.

My main feedback would be that we were quite restricted in terms of how far we could venture on the pedalo and it would be nice if we could head further out into the lake and away from the Aquapark. The smell given off by the life vests was unpleasant as well so perhaps some regular sanitising of these would be welcome.

The actual views of the lake are really lovely and it is a fantastic place to come with the kids and have a picnic or do a walk. It has a very different feel to the usual country parks in and around the home counties so that in itself sets it apart from other green spaces.

I appreciate my experience of Bewl is restricted to the pedalos and the main green overlooking the lake but I do hope to visit again in the near future and try out the full walk or cycle route.
Written 18 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CountryBumpkin007
Wadhurst, UK16 contributions
Bewl Water AquaPark
Sep 2021
Really disappointing visit

Seems a theme with other reviews

Bored unsmiling teenage staff. No attempt to welcome us nd our children. Surly atmosphere and seemed no adult in charge

On the equipment a boy got caught in the fixed rope climb - lifeguard freed him but seemd obvious the rope needs changed to a differnt design and not fixed at the bottom as it trapped his leg when he slipped. Next minute same thing happened to my wife and this time took several minutes to free her

Steps up to pontoon and equipment slippery with slime, no attempt to keep anything clean.

Changing rooms not cleaned or tidy, just sad set up like a tired holiday camp

Management need to train staff to be friendly and helpful - contrast this sad lot with the nearby energetic wonderful Go Ape staff

Redesign the equipment with ropes safer, clean the equipment
Written 2 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear CountryBumpkin007, Thank you for taking the time to leave Bewl Water Aqua Park feedback. We appreciate the time you have taken to help us improve our services. Please be assured, your feedback has been passed onto the management team, and we dealing with your matters internally. I hope we will have the opportunity to welcome you back. Kind regards, Lily Spencer Marketing Manager
Written 7 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Andy C
2 contributions
Avoid bike hire
Aug 2021 • Couples
Hire bikes not fit for purpose due to lack of maintenance. After being given the bike it had to be returned immediately due to flat tyres, after a mile or so I discovered that not all gears functioned and there was a clonking noise coming from the crank. The chain and gears were dry and I doubt that lube has ever been applied. The young man in the hire shop could not offer an acceptable excuse for the poor state of the bikes other than the mechanic was 'off' that day. If the bikes aren't fit for purpose the don't hire them out. Best avoid.
Written 1 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear H4932GWandyc, Thank you for taking the time to leave Bewl Water feedback. We appreciate the time you have taken to help us improve our services. Firstly, please accept my sincere apologies for the issues you encountered when hiring bikes. We take all feedback very seriously, and we are dealing with these matters internally. I hope we will have the opportunity to welcome you back. Kind regards, Lily Spencer Marketing Manager
Written 7 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Helena
4 contributions
Bewl Water Camping
Aug 2021
There is no understanding of what campers need / want out of a campsite. Pitches are small and campsite very cramped - you are camping on top of each other so its really hard to sleep at night because you can always hear someone talking because you are so close to each other. There are not enough facilities for the size of campsite. We always had to queue for the toilets and the washing up facilities. There is no shop on site so when you need essentials like ice, milk, bread, etc. you have to drive off the campsite to find a shop. There was no recycling. I would never stay here again.
Written 31 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Helena D, Thank you for taking the time to leave Bewl Water a review after your recent experience. I am sorry to learn that your experience camping at Bewl Water did not reach your expectations. Please be assured we take all feedback very seriously, and we are dealing with these matters internally. With kindest regards, Lily Spencer Marketing Manager
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Stephane P
1 contribution
Fly fishing is dead at Bewl
Aug 2021
I went fly fishing at Bewl Water 10 years ago, and returned for the first time yesterday. The place is now a giant water amusement park and this is my view is clearly not compatible with fly fishing, particularly from the bank ! The constant disruption of motor boats (sometimes passing 20 meters from your line as I have experienced !), dogs bathing and kids and families enjoying a stroll on the bank makes it impossible to fly fish in my view. Not sure about fishing from a boat, as obviously the fish can hear the motor from hundred of meters away...
Written 31 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear stephanepG6761XS, Thank you for taking the time to leave Bewl Water a review after your recent experience. I am sorry to learn that your experience fly fishing did not reach your expectations. Please be assured we take all feedback very seriously, and we are dealing with these matters internally. With kindest regards, Lily Spencer Marketing Manager.
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

bf
1 contribution
Normally great but not this time
Aug 2021 • Family
I love Bewl so much, I often go their with my young kids. I was abit disappointed when I booked the pedalo boats. I felt the member of staff who was showing us the boats was pretty rude to us. I also felt like they were very pushy and rushed to get us on the boats , which in turn put my kids off completely and they refused to go on abs got upset. Which in turn wasted the money I spent on pedalos. I don’t expect a refund as obviously we did take that space up regardless wether we went on or not but I really don’t think their attitude towards getting nervous kids on a pedalo etc was very good tbh.
Written 29 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear 47bf, Thank you for taking the time to leave Bewl Water a review after your recent experience. I am sorry to learn that your experience with the pedalos did not reach your expectations. Please be assured we take all feedback very seriously, and we are dealing with these matters internally. With kindest regards, Lily Spencer Marketing Manager
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nicolas G
1 contribution
Full bewl water walk with kids
Sep 2020 • Couples
Walked some of this. It’s amazing. Am keen to do the full Bewl Water walk with the family. I’ve got an 11 yr old and 13yr. Does anyone know if the route is manageable for those ages? Thanks
Written 29 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear nicolasgc600bp, Thank you for taking the time to leave Bewl Water a review. We always value our guests feedback. I am delighted that you enjoyed your walk at Bewl and are keen to come back with your family for a walk. In total our route is 12.5 miles and takes approx 4 - 5 hours. Kind regards, Lily Spencer Marketing Manager
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

garykent
kent49 contributions
Aqua Park Review
Aug 2021 • Family
AQUA PARK - misleading website, only given 45 minutes on the circuit and paid for an hour. Smelly changing rooms, staff look bored and disinterested and I am not confident in the hygiene of this place. There’s is algae on the steps which is a slip hazard, could easily be wiped each day, poorly maintained.
Written 24 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear garykent, Thank you for taking the time to leave Bewl Water a review after your recent experience. I am sorry to learn that your experience at The Aqua Park did not reach your expectations. Please be assured we take all feedback very seriously, and we are dealing with these matters internally. With kindest regards, Lily Spencer Marketing Manager
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dee S
1 contribution
Awful
Aug 2021
We visited Bewl Water yesterday my Husband cycled round and I did a 3 mile walk. cycle track terrible no maintenance and thick mud in a lot of places. My walk was spoiled by seeing many full dog pooh bags hanging on hedges, fences,pieces of clothing & towels left on benches. Doesn't anyone patrol the tracks to check on rubbish & state of paths, tracks etc or do any maintenance. We live locally and have visited many times over the years hoping for an improvement but nothing changes.
Decided to go into your very unwelcoming cafe to buy ice creams, the freezers are working overtime as cafe so hot, ice creams were soft and cone soggy.
Come on Bewl up your game doesn't take much.
Written 23 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear D8144ROdees, Thank you for taking the time to leave Bewl Water a review after your recent experience. I am sorry to learn that your experience cycling did not reach your expectations. Please be assured we take all feedback very seriously, and we are dealing with these matters internally. With kindest regards, Lily Spencer Marketing Manager
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

patbateman69
east sussex4 contributions
poor service, horrible green slime on inflatables, NOT A FULL HOUR AS PAID FOR
Aug 2021
unfriendly unhelpful staff during checkin at front desk
cold dirty wetsuits to put on for aquapark, very uncomfortable to wear
wetsuits not fitted so every time you jump in, the dirty lake water gushes up inside your chest and fills your face and mouth
was not 1 hour as paid for - started late and finished at 5 to the hour
all floating parts have algae and green slime on them so its horrid to touch with hands and feet ew
after session staff bark wetsuit orders at you 'TURN IT INSIDE OUT!' with no other speaking
Written 20 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear patbateman69, Thank you for taking the time to leave Bewl Water a review after your recent experience. I am sorry to learn that your experience at The Aqua Park did not reach your expectations. Please be assured we take all feedback very seriously, and we are dealing with these matters internally. With kindest regards, Lily Spencer Marketing Manager
Written 6 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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