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Address: Tarawera Road, Lake Tarawera 3076, New Zealand
Phone Number: +64 7-362 8080
Website
Today
09:00 - 16:00
Closed now
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Hours:
Sun - Sat 09:00 - 16:00
Description:

We have different elements to our business.

We offer a straight drop off and...

We have different elements to our business.

We offer a straight drop off and pick up service to and from Hot Water Beach, for walkers,walking the Tarawera Trail or for campers,camping at Hot Water Beach Lake Tarawera.

We offer Cultural and Geothermal tours that include Hot Water Beach and the Natural Bush Hot Pool. You will experience its unique geothermal wonders and relax in crystal clear warm water, under a canopy of unspoiled forest. Other tours take you to the Tarawera Falls, one of New Zealand's outstanding short walks or other popular walking tracks. All tours include a commentary on the amazing local Maori cultural, and volcanic history. We have an all weather boat.

Our newest venture is Glamping (glamorous camping).This is not new to New Zealand but there are few places like Lake Tarawera to experience the full spectrum of what this experience has to offer. A native bush setting, direct views to Mt Tarawera, whare style shelters and not 50 metres away from your tent, the crystal clear lake to swim and play. Of course there is the geothermal at the lake edge for soaking or trying your hand at cooking in the sand. (We have just produced a cook book to show you how). And there are no sulphur smells to worry about.

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TripAdvisor Reviewer Highlights

Read all 223 reviews
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  • 196
    Excellent
  • 23
    Very good
  • 1
    Average
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  • 0
    Terrible
Awesome Company

We have used this company twice now for our girls weekend away hikes and they are totally professional, full of information and history around Lake Tarawera, a pleasure to deal... read more

Review collected in partnership with this attraction

5 of 5 bubblesReviewed 5 days ago
kiwifour
,
New Zealand
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223 Reviews from our TripAdvisor Community

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Showing 220: English reviews
New Zealand
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 days ago NEW

We have used this company twice now for our girls weekend away hikes and they are totally professional, full of information and history around Lake Tarawera, a pleasure to deal with. Highly recommend for anyone visting the area.

Review collected in partnership with this attraction

Helpful?
Thank kiwifour
Auckland, New Zealand
1 review
5 of 5 bubbles Reviewed 6 days ago NEW

The water taxi arrived bang on time to pick us up at Hot Water Beach at 3.30pm. We had hiked the Tarawera Trail that day and had enough time for a soak at the natural thermal pools at the beach. Totally Tarawera provide a great service, prompt responses to emails, at the pick up point on time so can't fault... More 

Review collected in partnership with this attraction

Helpful?
Thank annettem948
Auckland, New Zealand
1 review
5 of 5 bubbles Reviewed 1 week ago NEW

A well run water taxi service from Hot Water Beach daily. Convenient timetable and proficient friendly staff.

Review collected in partnership with this attraction

Helpful?
Thank Angela H
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Angela H, Thank you for taking the time to review us. We are happy to hear that you found our timetable convenient and our staff proficient and friendly. All the best for the coming festive season. Nga mihi Captain Dave More 

Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

Fantastic value, the water taxi team are always accommodating of last minute bookings and variations to plans... Will be back, again and again :)

Review collected in partnership with this attraction

Helpful?
Thank Lee O
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Lee O, Thank you for your five star review. We appreciate that you describe us as fantastic value and we are accommodating of last minute bookings and variations to initial plans. It is high praise indeed for our service and this amazing area that you will be back, again and again. We look forward to your next visit... More 

Matamata, New Zealand
1 review
5 of 5 bubbles Reviewed 1 week ago NEW

Fantastic walk long not too difficult beautiful scenery perfectly maintained track and a swim at Hot Beach at the end just made it.

Review collected in partnership with this attraction

Helpful?
Thank justine_sclater
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora justine_sclater, Thank you for taking the time to review us. We appreciate your comments about the track being perfectly maintained, however we can not take credit for that. A group of local people always come out just before the Tarawera Trail Marathon and 50 km race to groom the track ready for the runners. During the rest of... More 

Nürnberg
1 review
5 of 5 bubbles Reviewed 1 week ago NEW

It was a wonderful day and a great experience. The only thing which I would recommend is that the last time for picking up is too early. 15:30 is the last option and that's too strict. Onother important thing is that the mention car park is far away from the landing point of the taxi. The visitors should try to... More 

Review collected in partnership with this attraction

Helpful?
Thank Susanne B
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Susanne B, Thank you for your five star review. We are glad to hear that you found it a "wonderful day and a great experience" except for having to walk back up the hill to your car. Our apologies for this, we do have information on our website that outlines that if you do park at the Trail... More 

Lower Hutt, New Zealand
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 November 2016

The taxi boat arrived about 10 mins prior but did not rush us (as we were soaking at hot water beach after our run). Very efficient and fast service and our driver was super friendly. Would recommend in the future. I had called up earlier in the day for local information and to confirm my booking with them and the... More 

Review collected in partnership with this attraction

Helpful?
1 Thank sonicboom48
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora sonicboom48, Thank you for your five star review. We always try to be at Hot Water Beach prior to our 3:30pm pick up time, but we certainly do not expect you to rush on the boat early if you are enjoying a geothermal soak. After a 15 km trek you deserve that soak. Although our bookings can be... More 

Bishop Auckland, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 1 November 2016

After we walked the Tongariro Crossing with our 7& 12 year olds the previous year we were on the look out for our next adventure, & were delighted to find it in the Tarawera Trail. I booked the water taxi on line about a month before and didn't find the website that easy to use. In fact our friends had... More 

Review collected in partnership with this attraction

Helpful?
Thank thevaughans14
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora thevaughans14, Thank you for your 5 star review and extensive summary of your visit to Tarawera. I am sure other TripAdvisor members will find this all very helpful. We have certainly taken your feedback about our website seriously and are working with the website developers to make it a more user friendly booking engine. We appreciate that you... More 

Sydney, Australia
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

Loved the location here and cleanliness of the site. It was well organised upon arrival and easy to book.

Review collected in partnership with this attraction

Helpful?
Thank Richard M
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Richard M, Thank you for your five star review. We are blessed here at Lake Tarawera with stunning views and geothermal wonders. We are glad you found the campsite at Hot Water Beach clean and well organized. Nga mihi Captain Dave More 

Forster, Australia
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

This was a highlight of our trip to Rotorua. It was on my bucket list to swim in thermal pools but didn't want to do it in the tourist manner! This was recommended by the ISite. Our guide was very informative about the history of the area on the way to the pools which was very interesting. The pools were... More 

Review collected in partnership with this attraction

Helpful?
Thank T S
watertaxiTarawera, Manager at Totally Tarawera, responded to this review

Kia ora T S, When someone says that we were "a highlight of their trip to Rotorua" we feel as though we can not get better praise than that. The trip the you went on is what we call our Cultural and Geothermal Lake Discovery Tour, previously to this we called it our Eco Tour. We decided that the change... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?