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Snakes and Ladders

London Road, Brentford, Ealing TW8 8JF, England
+44 20 8847 0946
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Review Highlights
Ok

This place is very big but you still cant get a table. Its clean and well staffed. You only get a... read more

Reviewed 2 weeks ago
thewandere
,
London, United Kingdom
via mobile
No air condition

A lovely place for kids but no air conditioning was very hot food quality was terrible and... read more

Reviewed 3 weeks ago
khurrum123
,
London, United Kingdom
via mobile
Read all 106 reviews
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Overview
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Offering extensive indoor adventure play, Snakes and Ladders in Syon Park, Brentford is jam packed with fun and better than ever after a massive £2 million refurbishment! Whatever your child's age there is always something to enjoy. Older children will enjoy exploring the huge 3 tier playframe with slides, climbs, a mini sports pitch and ball transporters. There's a brand new imagination play area complete with a hospital, post office, shop, home corner, construction zone and even a London bus! Plus ready steady go - the electric bikes are back! Under 3s have their own special area packed with soft play, swings, ride ons, bouncy castle and more. During term time there are special pre-school activities included in entry. The revamped cafe offers a selection of hot and cold food, drinks and snacks and the themed party rooms are the icing on the (birthday!) cake - choose from space, circus, submarine, VIP and disco rooms - all with their own outdoor patio areas.
  • Excellent19%
  • Very good19%
  • Average20%
  • Poor31%
  • Terrible11%
Travellers talk about
“nuggets” (2 reviews)
Open Now
All hours
Hours Today: 10:00 - 18:00
LOCATION
London Road, Brentford, Ealing TW8 8JF, England
CONTACT
Website
+44 20 8847 0946

Similar Things to Do in Brentford

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Reviews (106)
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1 - 10 of 106 reviews

Reviewed 2 weeks ago via mobile

This place is very big but you still cant get a table. Its clean and well staffed. You only get a two hour slot. Unfortunately, the patrons were the biggest problem. Rude mums and, therefore, rude kids. They were not taught how to wait their...More

Thank thewandere
Reviewed 3 weeks ago via mobile

A lovely place for kids but no air conditioning was very hot food quality was terrible and expensive as bought fish and chips for my grand son. Chips was over cook and was only 14 pieces which was very expensive. Best to bring your own...More

Thank khurrum123
Reviewed 4 weeks ago via mobile

I took my 4 children aged 10, 3 and 2 year old twins to snakes and ladders for some indoor play. It has a great indoor soft play area with a good sized area for under 5s. There is also a fun outdoor space with...More

Thank whirpool81
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 1 week ago

Dear whirpool81 Thank you for taking the time to leave you review. We are delighted to hear that you enjoyed your visit to us, that you found lots to do and that you particularly enjoyed our under 5's area, outdoor area and Jumping Pillow. We...More

Reviewed 20 May 2017

Really great soft play - not many can compare - has such a lot going on with it - added bonus of the pretend play bus, shop, dr and play park for younger children and amazing outdoor space too. Good foodMore

Thank zedca
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 4 July 2017

Dear zedca, Thank you for taking the time to leave your review. We are so pleased to hear you enjoyed your visit to us and that you found so much for your children to do during their visit to us. We hope you can come...More

Reviewed 26 April 2017 via mobile

I come here once or twice a week with my little one!! He absolutely loves it, and can't go wrong for the price!! There is plenty to keep him entertained!! Good place to meet up with other mum friends tooMore

Thank Alysia K
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 19 May 2017

Hi Alysia K., We are so pleased to hear your feedback about your visits to us with your little one. We hope you can come back and visit us again soon! Don't forget to join up for our loyalty scheme on our website to receive...More

Reviewed 7 April 2017

Easter break for the kids so we tried Snakes and Ladders. Many plus points: Big soft play contraption, kids all loved it - total chaos and I have no idea how the dozens of kids don't kill each other in there, but apart from some...More

Thank SteveSV
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 19 May 2017

Dear SteveSV., Whilst we are pleased to hear that your kids loved their visit to us and that you enjoyed our new outdoor play area, we are disappointed to hear that you thought the centre felt chaotic on the day of your visit. The majority...More

Reviewed 1 April 2017 via mobile

The place is great for kids to play and exhaust themselves. But the food was a real let down. The sorry bolognese i ordered for my son (see picture) had been heated in the microwave to boiling point and after burning his mouth, took a...More

2  Thank Daisydoobedoo
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 4 April 2017

Dear BrebnerSandersclan., Whilst we are pleased to hear that your children enjoyed the play centre, we are sorry to hear that the food you received did not meet our usually high standards. We would always encourage our customers to let a member of staff know,...More

A TripAdvisor Member
51
Reviewed 25 March 2017 via mobile

You are allocated a room for 30 minutes in a room after kids have played...this is not sufficient with young children... the experience made even more uncomfortable as a member of staff stays in the room the entire time bringing no value or joy, instead...More

Thank A TripAdvisor Member
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 4 April 2017

Thank you for taking the time to leave your review. We are disappointed to hear that you did not enjoy your Birthday Party experience with us and we are surprised by your feedback regarding our staff member, as we are usually contacted with compliments about...More

Reviewed 16 March 2017

This is a large space filled with all kinds of soft apparatus and settings for children to enjoy. There are different areas so that older children can play away from small toddlers. There is also an outdoor playground and a cafe selling drinks and snacks....More

Thank mouseHerts
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 4 April 2017

Dear mouseHerts, Thank you for taking the time to leave your feedback. We are delighted to hear that you enjoyed your recent visit to our play-centre and that you found that there was plenty to entertain children of different ages. We are sorry that you...More

Reviewed 15 March 2017

My granddaughter's 8th Birthday party was much enjoyed by around a dozen children. We were met by a lovely young lady who had a marked bag ready for the children's coats and shoes. They were able to enjoy an hour and a half both inside...More

Thank meckie1403
Snakes-Ladders, Guest Relations Manager at Snakes and Ladders, responded to this reviewResponded 4 April 2017

Dear meckie1403, Thank you for taking the time to leave your review. We are so pleased to hear that you had such a fantastic time and that your granddaughter's birthday party went so well. We would also like to thank your for your recommendation. We...More

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Ask a question
Questions & Answers
mrsalboni
3 March 2017|
AnswerShow all 2 answers
Response from Darren99999 | Reviewed this property |
Yes you can.
0
Votes
terry w
8 February 2017|
Answer
Response from Darren99999 | Reviewed this property |
With deposit I assume you mean for a birthday party. Contact the management would be my advice
0
Votes
styacke
21 June 2016|
Answer
Response from miss611 | Reviewed this property |
There's a huge outdoor play area . No Trampoline but this big bouncy domes you can jump on with sand surrounding it another version on trampoline I guess very similar
1
Vote