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Hells Gate

State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“mud bath” (357 reviews)
“sulphur spa” (96 reviews)
“thermal park” (33 reviews)
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Hours Today: 08:30 - 22:00
State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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Reviews (1,219)
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1 - 10 of 1,149 reviews

Reviewed 3 days ago via mobile

We arrived early and got in before the crowds (highly recommend going firsr thing) which made our trip so enjoyable. There was only one or two other people so it made us feel like we had the place to ourselves. The staff were ao lovely...More

Thank Renae007
Reviewed 4 days ago via mobile

Loved it! I'm a bloke and this was a highlight of my New Zealand trip. The mud pools are so unique and you just have so much fun rubbing mud all over your face and body. 20 minutes is plenty of time in the mud...More

Thank DamoTravels23
Reviewed 5 days ago via mobile

Nice experience on mud bath and mineral pool bath. Allowed only 20 mins on mud pool though (no sure if that is due to health reasons or they want to free up the space for other customers), can stay in sulphur pool as much as...More

Thank Travelfanatic1987
Reviewed 6 days ago via mobile

We went here as a birthday treat and I wanted to immerse myself in some mud. We had a guided tour and he was fantastic! Very knowledgeable and just in general a great guy. We also had the opportunity to do.some of our own carving...More

Thank Kirsty Y
Reviewed 1 week ago via mobile

We were on a tour with EF tours and had the option of coming to Hells gate or to Hobbiton. I was super excited that my teenagers we're good with the geothermal mud spa! It was a very relaxing time. We decided to use the...More

Thank BroggerFamily
Reviewed 1 week ago

Be warned this place is a classic tourist trap! We struggled to justify the $75 per person for 20 minutes in mud pool, then a dip in the sulphur pool. Our movements were closely monitored i.e. was questioned about where I was going when heading...More

Thank Caronox
Reviewed 1 week ago

A great walk around many thermal pools/lakes of various sizes and activity. The landscape was quite impressive.

Thank Jilliebeanz
Reviewed 1 week ago

We enjoyed this very much, first a walk through the thermal park, then lots of fun in the mud bath followed by a luxurious soak in the sulphur pool. Only downside are the very basic changing facilities, only a couple of soaking wet benches in...More

Thank Janet H
Reviewed 2 weeks ago via mobile

Yep, apparently Peppa would be very happy because of the muddy puddles, even tho she would be cooked because these mud pools are a bit warmish. Great walk, relaxing and fun mud and sulphur bath. We still stink :) must do!

Thank mofrills
Reviewed 2 weeks ago via mobile

Fantastic experience. Would definitely recommend changing into swimwear prior to arriving at the mud baths, as change rooms have no doors & are open, very cold in winter months. Arrived first thing in the morning after the hot springs and mud baths had just been...More

1  Thank Brooke B
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Questions & Answers
27 December 2016|
Answer Show all 11 answers
Response from Suzie O | Reviewed this property |
You need to book in advance for the massage and private message and bath.
Hi TA mates, I'm looking to book a geothermal walk, mud bath and sulphur spa combo at Hell's Gate. I understand you can do the walk self-guided or with a guide (runs twice a day?). Can anyone advise which option might be best? And does the guided walk cost more/available in the combo package? I'm thinking the guided option might be very crowded and impersonal in November so may be best to take the self-guided option to avoid large crowds? The visit would be in November. Any advice or feedback would be greatly appreciated. Also we will be driving down from Pokeno (south of Auckland) that day so thinking it best to detour around Lake Rotorua to Hell's Gate before entering Rotorua for the night (with a motorhome). Would that be the most practical (assuming road north around Lake Rotorua is suitable for motorhomes?). Please forgive me if these are stupid questions - I've not visited Rotorua before:) CHeers, LIsa.
25 February 2016|
Answer Show all 5 answers
Response from Dennis K | Reviewed this property |
Hi, we were there in November of 2015 and it wasn't crowded. The guided tour had approximately 10 people on it. The mud pool had 2 others who got out a few minutes after we got in and the sulfur pool had one other family in... More