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Hell's Gate

State Highway 30 | Rotorua, Tikitere, New Zealand
+64 7-345 3151
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Hells Gate Geothermal Reserve Park Entry
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Hell's Gate: 1-Hour Mud Bath and Sulfur Spa at Rotorua for Small Group
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New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“mud pool” (128 reviews)
“sulphur spa” (103 reviews)
“thermal park” (36 reviews)
Open Now
All hours
Hours Today: 08:30 - 22:00
Suggested Duration: 1-2 hours
State Highway 30 | Rotorua, Tikitere, New Zealand
+64 7-345 3151
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221 - 230 of 1,229 reviews

Reviewed 27 December 2016 via mobile

There is no way to make a geo thermal park into a beautiful site. You are talking about erupting water, mud pools and a serious aroma of sulphur. (Not good) It almost looks like you are walking around another planet. But that's what this geo...More

Thank Beth L
Reviewed 24 December 2016 via mobile

The walk is fine and nothing overly spectacular. You see a lot of steaming areas and a few small bubling mud pools. It was expensive at $35. There is a small piece of natural bush with a small waterfall. Highlight is putting your feet in...More

Thank guynz
Reviewed 23 December 2016 via mobile

Fun but expensive. Didn't do the full walk due to a broken ankle & heavy rain. However lower walkways still viable even with crutches and in the rain. Well worth the walk through suphur-crusted lichen-coated trees to a pretty waterfall. Visited on the busiest day...More

Thank RobynLeguyon
Reviewed 20 December 2016

An authentic geothermal experience. Walk around the park to see the unique landscape and then relax in the mud and mineral water pools.

Thank peter_coulson
Reviewed 20 December 2016 via mobile

I visited the place with two teenagers in the afternoon. We spent about 20 minutes on the walk - enough if you are not VERY into geothermal stuff. The mud pool is just a regular pool where you smear mud all over you. Just one...More

Thank AudunBerg
Reviewed 17 December 2016 via mobile

This park is well set up and easy to get around. Learn about the different types of thermal phenomenon. I found it a bit smelly and hot so take a hat and water to drink. Enjoy a thermal spring spa if you wish.

Thank Glenn S
Reviewed 16 December 2016

After a tour through the geological geysers and boiling mud pots, we went to the mud baths. Our tour group had blast there. We were guided through the various pools and baths and had a lovely time. We brought our old swimming togs as the...More

Thank BnThrDnThat
Reviewed 14 December 2016

I was showing my Australian family around and they wanted to go to the mud baths, Sure it was a nice experience to have together, but really I am not sold on the authenticity the place was run by non NZers it was over the...More

Thank Ainslee D
Reviewed 14 December 2016 via mobile

I just loved the hot mud baths. Apparently the only place in Rotorua that does them. You only get 20 minutes in the mud as it's not so good for you to wallow so long in them. Although you sit in a muddy pool and...More

Thank Sue M
Reviewed 9 December 2016

we booked a spa package which included a walk around the geothermal reserve. We opted for the guided walk which was well worth it as the guide was very knowledgeable and friendly. The staff at the spa were also very helpful and the mud bath...More

Thank Lesley Reid B
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Questions & Answers
27 December 2016|
AnswerShow all 11 answers
Response from Suzie O | Reviewed this property |
You need to book in advance for the massage and private message and bath.
Hi TA mates, I'm looking to book a geothermal walk, mud bath and sulphur spa combo at Hell's Gate. I understand you can do the walk self-guided or with a guide (runs twice a day?). Can anyone advise which option might be best? And does the guided walk cost more/available in the combo package? I'm thinking the guided option might be very crowded and impersonal in November so may be best to take the self-guided option to avoid large crowds? The visit would be in November. Any advice or feedback would be greatly appreciated. Also we will be driving down from Pokeno (south of Auckland) that day so thinking it best to detour around Lake Rotorua to Hell's Gate before entering Rotorua for the night (with a motorhome). Would that be the most practical (assuming road north around Lake Rotorua is suitable for motorhomes?). Please forgive me if these are stupid questions - I've not visited Rotorua before:) CHeers, LIsa.
25 February 2016|
AnswerShow all 5 answers
Response from Dennis K | Reviewed this property |
Hi, we were there in November of 2015 and it wasn't crowded. The guided tour had approximately 10 people on it. The mud pool had 2 others who got out a few minutes after we got in and the sulfur pool had one other family in... More