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This is a reliable, inexpensive car service. 44 Euro from the airport to our hotel in a beautiful, luxury Mercedes van. Cheaper than a tiny taxi. All sorted easily via email with them. Drivers speak English.
Not only did not pick us up from the airport, they still have not provided a refund, the customer service has been the worst I have ever in my life experienced, I have also been hung up on when trying to call. This is by...More
Arranged transport from FCO to Rome for 11/13. Flight change and communicated with Emanuele and it was no problem to push out arrival transport for the following day. Upon arrival Emanuele was waiting holding a sign. Helped us with luggage as we made our way...More
I booked a private car transfer from Rome Airport into Rome.
We were left waiting 40 minutes and eventually had to ring their office and complain.
Instead of a car we ended up with a dilapidated mini van and a very rude driver.
Date of experience: October 2017
1 Thank petzl001
Emanuele S, Proprietario at NCC Roma Service, responded to this reviewResponded 20 October 2017
We had bookes a tranfer from and to the airport, and everything worked out very well. The driver was polite and helpful, and met early to pick us up.
The price was competitive, so we shall use them again next til for sure.
I booked them on line and I knew how much it would be, when they would pick us up and where. They were great both times we used them. It was very easy, I requested paying with my credit card which did have a small...More
They were not in the airport when I arrived. There were a lot of people waiting for different customers, but none for me. Tried to call them, no body answered. After 15 minutes finally I spot my name in a very far away corridor. Then...More
My family and I were extremely fortunate to have met a couple during our Mediterranean Cruise who introduced us to Mr. Emanuele Serratore a driver for NCC Roma Service. Mr. Serratore and NCC Roma Service provided excellent tour and transportation service to us during our...More
transfer was booked through A2B Ncc Orazi Roma. Flight got in at 8.30pm, we had to wait till 10pm, the driver was waiting on 2 other passengers who didnt arrive, we waited for an hour & half.I contacted the company to confirm my pick up...More
Date of experience: August 2016
1 Thank Emily W
Emanuele S, Proprietario at NCC Roma Service, responded to this reviewResponded 25 September 2016
Dear Sir I would like to point out that she has booked a transfer service with NCC ORAZI ROME ...... not us. I'm sorry that he gave a negative vote, the next time book with us .. Good day