We went with Road Runners and they operated perfectly. Jesus was our guide and Pina our driver.
Bring $ for tipping and on the way there and back, we stopped to use the restroom and shop a little.
I read lots of reviews about the horse and wanted state i felt the same at first until I realized that each horse was owned by the handler, not the ranch. Each handler is allowed 1 person, 3 times per week, on their horse(what we we told) Their horse is their everything! You will see when you drive up there and once you get there.
Our guides were amazing! They helped with everything. Even holding hands for the little ones while making the long track on the stairs to the waterfall. Horses only get you so far.
Make sure to tip!
We had an amazingly delicious authentic meal on the ranch.
My favorite part was the beach. We brought our own snorkeling gear and saw sooo many HUGE starfish, an eel, lots of colorful fish, and a pretty big crab.
We left Punta Cana at 6:45 and got home at 7:30(19:30).
If was a fun time.