Railways in York

THE BEST York Railways

Railways in York

Transportation
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What travellers are saying

  • Stephen K
    5 contributions
    3.0 of 5 bubbles
    Everything else but the seating has been terrific. I’m returning to Edinburgh this evening in first class with severe back pain due to the totally unsupportive seating and single seats so tightly pitched that anyone over average height feels cramped. Since I will be using this service again in the near future I will definitely bring lower back cushion support with me.
    Written 3 July 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Susan E
    17 contributions
    2.0 of 5 bubbles
    We booked a trip of a lifetime with GRJ. We were doing canada and alaska. The whole trop was ruined. We waited for our paperwork to arrive it didn't show. After several calls we were told they were changing the system. But we should grt them. Also a phone call from our rep.
    We finally received paperwork 4 days before departure snd then spent 4 hours trying to print it and sort boarding cards for the cruise we were doing
    Upon arrival at heathrow we checked in with sir canada our rep was there. We we git our tickets to find me and my husband weren't sat next to each other. On a 10 hour flight. But we're told our rep would see us on the plane. It never happened.
    Upon arrival at calgary we got the coach only to be told our first hotel in banff had no bar no restaurant, and pool wasn't open. So basically a bed. This was advertised as 3/4 stars it was far from that. We spent most if our time next door at a lovely hotel. This hotel us still bring advertised on there website.
    Then we were informed thst the banff gondola which was included when we booked was now not and we could do that on our own.
    We barely saw our rep he was on ghe coach but no attempts to come round and chat to people.
    We eventually got to our next hotel. Late at night because they were late booking ghe ice field so ended ip in jasper jydt jn time to grab a bite and bed.
    Only to find our room was 4 flights up stairs no lift and no air con. Then up a mezzanine floor. There were proper on this trip alot older than ys so ended ip helping them.

    I hsd at this point pointed out to rep hotels were not 4 stars.

    The rail road and ship were fine but the whole first 5 days of our trip was not goof. The rep was rude to say the least.
    I have complained to GRJ but they don't seem yo care thst people spent ALOT of hard earned cash on this holiday and they're not bothered. Other people complained as well so that should have rung alarm bells. I will never recommend GRJ to anyone and our time ruined.pictures of pool area and dirty jacuzzi
    Written 12 July 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • stattori
    York, UK65 contributions
    2.0 of 5 bubbles
    Poor experience. Overcrowded, no luggage space, the seats are super uncomfortable if you are tall. And cancellations appear to happen fairly regularly. Not worth choosing over LNER to save a small amount of money.
    Written 25 May 2024
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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