I wish I didn't have to post this review, but I must to warn others. This is not a reputable business. PLEASE BEWARE.
I contacted Slainte Scotland and Catriona Stevenson through a tour operator in 2019 to provide us with guide services for a two week trip to Scotland. We were told that Catriona had experience with Outlander tours. She seemed legit. The tour was scheduled for 2020 and when Covid hit, things began to change.
At first, we were told by Catriona that she would extend a credit for two years and that we could re-book when it was possible to do the trip. We had numerous phone calls with her when she continued to promise us that she would be there for us when we rescheduled. When Scotland finally opened up at the end of 2021, we rescheduled the tour through our tour operator but we could not get a response back from Catriona or Slainte Scotland. Phone calls were not answered or returned. Emails only got an automatic "we're busy but will get back top you within 48 hours" response but with no follow up. Essentially, we were ghosted.
We had fully paid her in 2020 and now she won't even return calls to us or to the tour operator who recommended her. No calls, no texts, no emails, and no refund. So disappointing. If she would have told us SOMETHING I might have some sympathy for her. But she didn't show up, didn't even respond to numerous calls and emails, and kept the money. That is Fraud and Theft, plain and simple.
At this point, I can only warn all others not to book with this business. Our experience with them is that they promise a lot but end up stealing your money and leaving you stranded. DO NOT BOOK. It could be that they were once legitimate but clearly now they are not. If you read the reviews here you can see the trend that started near the end of 2019 and has been constant ever since.