Transportation in Naples

Top Transportation in Naples, Italy

Transportation in Naples

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What travellers are saying

  • Vadim
    Murmansk, Russia22,439 contributions
    CNN and the Daily Telegraph have recognized Toledo as the most beautiful metro station in Europe. Toledo, opened in 2012, bypassed Munich's minimalist Westfriedhof and the luxurious (according to CNN pompous) Komsomolskaya in Moscow. Architect Oscar Tusquets and artists William Kentridge and Robert Wilson have developed an unusual design of the deepest (50 m) station in Naples. Or rather, the part of it where the escalator is located. The unusual overflow of light at the top really catches the eye. We were here late in the evening and this is the best option to linger near the escalator and look up. I think it's not safe during the day. However, all the admiration will remain here. It seems that the designers were contracted to do only the lobby. Or they weren't paid. The same photo in all ratings and there are no trains! This is because the platform itself is nothing unusual. There are hundreds of such platforms around the world. Therefore, CNN's rating is controversial. I would recognize Toledo as the most beautiful lobby of the metro station.
    Written 19 December 2021
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Eelco S
    Heerhugowaard, The Netherlands5 contributions
    2 stars because the ferry and cabin were good, further not a good experience. 4 hour delay and no one from gnv in sight, a nice guy from security brought some water and a sandwich for the passengers (👍) the information on board was none, yeah every 5 minutes that the restaurant was open. (dis) embarking took forever. We were rudely kicked out of our cabin by the cleaners way before arriving at the port.
    Written 4 September 2019
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • glenn latimer
    Toulouse, France43 contributions
    Nice comfortable ride and simple boarding processes Wish that the captain would have the staff take a bucket and squeegee and clean all the seas salt plastered on the windows - something simple to do but it would enhance the experience in such beautiful surroundings
    Written 4 March 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • SeekerOfGoodValue
    Saint Louis, MO333 contributions
    It's just transport. Don't expect views. These relatively large high-speed passenger ferries haul tourists around the Bay of Naples. We went from Sorrento to Capri and back (20 minutes each way). The price is reasonable. If you get a window seat (seats are at least 12 across), you might have a limited view of the shoreline (left side going to Capri, right side returning). But to truly enjoy views of the shoreline from sea, you need to pay for a small excursion. The ferries are just ferries.
    Written 31 October 2019
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • George C
    Los Altos, CA18 contributions
    Napoli is situated on two levels. Unless you enjoy a long steep climb to upper part of the city, the best way up is using the convenient funiculars or the metro.
    Written 28 September 2018
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Mike D
    Birmingham, UK152 contributions
    This funicular is one of four in Naples and takes the strain of walking up and down some serious hills. Cheap to use and works most of the time, occasionally out of service so be prepared.
    Written 1 October 2018
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • nicolas s
    Milan, Italy2,312 contributions
    after visiting Certosa disan martino and strolled in via scarlatit e cimarosa we went donwtown with this funicular, what a pleasant experience
    Written 22 June 2019
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Glenn R
    1 contribution
    My wife and I came to Naples for a week long vacation. We rented a beautiful hose right on the water. La Casa Sull Acqua. We wanted to take in the whole experience of living here. We decided to take public transportation. The local bus line here is ANM bus line. We got on the bus at the stop by the house. The bus was easy to use with the exception of buying a pass on the bus. There were a couple of us from foreign countries that tried to buy passes with no luck. Within a couple stops the transit police entered the bus and fined us all for not having passes. We explained that the machine doesn't work. However, the wrote us tickets for no pass and the penalty was 50 euros each. We had no choice to pay it or go to jail. We went to the ticket office and tried to buy a pass but they said that the ticket the police gave us was good. Then we got caught again several hours later for not having a pass.having. we showed him the ticket where we paid the fine. He said no good and had to pay another 100 euros. What a scam. Dont ride the bus. Take a can and save yourself some money better yet don't go to Naples. The rest of Italy is fine.
    Written 30 March 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Elisabeth W
    Sollentuna, Sweden400 contributions
    It was not easy to get your arms around what tickets to buy for the Capri tour! A lot of different counters with different names and prices, so we were only guessing when standing in one of the lines to get tickets for the Capri ferry. Price EUR 38.50, quite pricy for such a short ride, but I guess that the price is ruled by supply and demand…
    Almost chaotic upon return, there were a lot of people wanting to get on the ferry, and were trying to get on board when the boat was too crowded!
    Written 20 September 2018
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • WAW-YMX-YUL
    Montreal73 contributions
    I wanted to sample a "cruise" in Italy and make my trip efficient by traveling from Naples to Catania at night while I sleep. Located at the front of the ship, the superior cabin was great, bigger than expected with a small fridge (complimentary bottle of water), desk, sufficient lighting and a (dirty) window. The ensuite bathroom features a sink, shower and efficient toilet.

    At Naples, Alibus stops right in front of the TTT Lines ferry terminal, which is a little waiting room with convenient, automated luggage lockers (3 euros), English speaking ticketing staff and free wifi, which in itself is an awesome amenity in downtown Naples. Note the weird opening times (closed from 13:00 to 16:30 among others) because you won't have access to your luggage at those times. I got there shortly after noon, picked up my printed tickets, left my luggage and explored the surrounding area (there is a LOT to see in the neighborhood of the ferry terminal).

    From the terminal, it's quite difficult to get to the boat: you have to haul your luggage through uneven roads, pass through a gate that is also used by trucks to drive onto the ship and disregard misleading signs (CATANIA arrows in 2 different directions on my way to the boat). Once you get by the boat, you have to haul your luggage by yourself on the same platform as the trucks and then take the escalators to the 2nd floor and check-in. You will be asked to leave your photo ID in exchange for the key. The boarding and check-in process could have been easier and more convenient but I understand that this line mostly caters to truckers and drivers so it wasn't designed for walk-on passengers.

    There was plenty of room on the ship as there were only 6-7 people in the cabins and about a dozen truck drivers. There are sitting rooms, a bar and a restaurant that had a simple, Italian-only menu with no options for vegetarians or pescetarians.

    Air conditioning and air circulation is pretty loud in the cabin but I found sleeping on board most comfortable. However, the staff will wake you up and make you leave your cabin a FULL HOUR before arrival in Catania (at some point, they were so rushed that I though they would make us jump into the water while the ship was still sailing) so they can clean the ship. Nevermind that you will miss sleep and have to stand for an hour waiting for the ship to dock, as long as they have the time to clean the cabins, that's all it matters. They want you out and they want you out fast...

    In that sense, service is TERRIBLE and offers very, very poor value for money. For 150USD per night, not being able to enjoy the sleep and have to stand for an hour before docking is unacceptable. As is often the case in Italy, customers exist to serve employees and not employees to serve customers. On arrival in Catania, a shuttle bus will transport you and your luggage to the entrance of the port where you can walk to the train station (8 minutes) or downtown (6 minutes).

    Due to the terrible service, I don't know if I would use this ferry again. The product was 7/10, the value for money was 7/10 but the customer service/staff was 1/10.

    Found this helpful or informative, click the button below to THANK me. :-)
    Written 6 March 2018
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Aleksandar
    Belgrade, Serbia8,213 contributions
    Although still in process of making it work and expanding its network, Naples metro is ok, with rather clean stations and trains.
    Written 12 June 2019
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • LaureP
    2 contributions
    I sent 4 months ago a request to the customer service of Caremar in Napoli since I have been double charged after my ticket purchase online (twice 114 EUR).
    After 10 emails, I've still never got the refund back and they now just do not answer me. It's intolerable, I've never seen such a bad treatment of customers and especially when they did the mistake. It's even scam ! I'm just appalled. Just AVOID this ferry company !!!
    Written 2 February 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • WAW-YMX-YUL
    Montreal73 contributions
    I wanted to sample a "cruise" in Italy and make my trip efficient by traveling from Naples to Catania at night while I sleep. Located at the front of the ship, the superior cabin was great, bigger than expected with a small fridge (complimentary bottle of water), desk, sufficient lighting and a (dirty) window. The ensuite bathroom features a sink, shower and efficient toilet.

    At Naples, Alibus stops right in front of the TTT Lines ferry terminal, which is a little waiting room with convenient, automated luggage lockers (3 euros), English speaking ticketing staff and free wifi, which in itself is an awesome amenity in downtown Naples. Note the weird opening times (closed from 13:00 to 16:30 among others) because you won't have access to your luggage at those times. I got there shortly after noon, picked up my printed tickets, left my luggage and explored the surrounding area (there is a LOT to see in the neighborhood of the ferry terminal).

    From the terminal, it's quite difficult to get to the boat: you have to haul your luggage through uneven roads, pass through a gate that is also used by trucks to drive onto the ship and disregard misleading signs (CATANIA arrows in 2 different directions on my way to the boat). Once you get by the boat, you have to haul your luggage by yourself on the same platform as the trucks and then take the escalators to the 2nd floor and check-in. You will be asked to leave your photo ID in exchange for the key. The boarding and check-in process could have been easier and more convenient but I understand that this line mostly caters to truckers and drivers so it wasn't designed for walk-on passengers.

    There was plenty of room on the ship as there were only 6-7 people in the cabins and about a dozen truck drivers. There are sitting rooms, a bar and a restaurant that had a simple, Italian-only menu with no options for vegetarians or pescetarians.

    Air conditioning and air circulation is pretty loud in the cabin but I found sleeping on board most comfortable. However, the staff will wake you up and make you leave your cabin a FULL HOUR before arrival in Catania (at some point, they were so rushed that I though they would make us jump into the water while the ship was still sailing) so they can clean the ship. Nevermind that you will miss sleep and have to stand for an hour waiting for the ship to dock, as long as they have the time to clean the cabins, that's all it matters. They want you out and they want you out fast...

    In that sense, service is TERRIBLE and offers very, very poor value for money. For 150USD per night, not being able to enjoy the sleep and have to stand for an hour before docking is unacceptable. As is often the case in Italy, customers exist to serve employees and not employees to serve customers. On arrival in Catania, a shuttle bus will transport you and your luggage to the entrance of the port where you can walk to the train station (8 minutes) or downtown (6 minutes).

    Due to the terrible service, I don't know if I would use this ferry again. The product was 7/10, the value for money was 7/10 but the customer service/staff was 1/10.

    Found this helpful or informative, click the button below to THANK me. :-)
    Written 6 March 2018
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Michelle N
    1 contribution
    We visited 5 cities in Italy, and in Pompeii our tour guide Carolina was by far the best of our guides. The combination of great value for money, small group, and a really knowledgeable guide made it a fantastic experience.

    We had already done tours of Florence, Venice and then afterward the Sistine Chapel. The difference between a small group (less than 10) without the use of the earphones meant that we had a very personal experience and were able to ask questions without feeling like we were using up all Carolina's time.

    With the other tours we did, it felt like information being thrown at us. With this tour, it felt like a conversation with someone who was able to impart their knowledge in an engaging, story telling way. I would highly recommend this tour with Carolina who was born in Pompeii, continues to live there and is obviously very proud of her heritage.
    Written 24 May 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • flyingscot2208
    Manhattan Beach, CA52 contributions
    We used DayTrip to transfer us from Rome to Sorrento. Mario was waiting for us outside promptly on time. Our party of 3 had English and Spanish speakers. He gave us a commentary on the trip in both languages and happily answered any questions. We retained him to take us to the Amalfi coast He gave us an excellent tour of the coast making multiple photo opportunity stops and great advice on what to see and where to go on the "official" stops. He was extremely knowledgeable and again conversed freely in both Spanish and English. He also gave us excellent restaurant recommendations in Sorrento.
    I would have no hesitation in using both Daytrip and Mario again.
    Written 27 May 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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