My first comment is that the staff is really very helpful! I cannot find fault with any of them. The library has an INCREDIBLE amount of books and documents available to consult free of charge. However, there are two things that I find really irritating. One is that this library is in Corso Di Porta Vittoria - slap bang in the middle of town, situated in an old building - however, apart from the facade and the internal garden - which is on the main road - as soon as you walk into the library you wonder what happened to the old building, It's all very run down and ugly and sort of thrown together, absolutely not what you would expect from a library in this location. We went in May and although the temperatures were way higher than what you would normally expect for the season, the one place that should have been cool and comfortable (the reading room- where people were genuinely studying) was sweltering! I cannot say if they have air-conditioning or not, but I certainly hope so because in July it would be unbearable. The second thing that bothered me was the fact that there are so many people "scrounging" the free wi-fi! Now, I don't mean to sound horrible, but it is a library after all, yet the amount of people using the space in the seating areas and chairs and tables placed around the rooms, for Facebook/Youtube and other social networks really surprised me. Why do I complain, you may ask yourself? I'm asking myself that same question, but to me it just seemed really wrong to to be there just to take advantage of the free internet service.