Unfortunately, due to high winds, the cruise ship I was on was unable to dock in Dubrovnik :( we were disappointed and I expected that we would lose the tour money. When contacted, without even asking, a complete refund was offered. This tells me, despite not even experiencing the tour, that this is a great company and if I ever get another chance to visit Dubrovnik, I will definitely book with them again. 5 out of 5 without even getting the tour!