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Buccament Bay Resort Questions & Answers

Here's what travellers have asked, with answers from Buccament Bay Resort staff and other travellers.
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English first
Stoke-on-Trent, United Kingdom
Halifax, United Kingdom
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LONDON, United Kingdom
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Sheffield

First of all I would like to say that I have already been to buccament bay and my question is in response to the resorts reply to the review regarding intruders.im the response they state that all reports of attempted intrusion etc arw investigated this is an absolutely untrue. We advised reception of an attempted break into our villa having no clue of any other incidents that same evening.we were simply told to call reception if we had any further concerns at no point we were asked how we felt or that the matter would be taken further. It makes me VERY angry indeed to see the resort doubting the words of the reviews of their guests. It is only matter of time that a guest gets injured if the resort...Please take note the owners continue to deny or cover up these incidents. Since we left the resort there have been three further reports of intruders of villas within the resort on trip advisor ...thats in just 4 to 5 weeks timeframe and that's only what has gone public. I am more than happy for anyone to contact me to discuss this matter further.I would like to point out that in my review Pins1 Sheffield titled ' a hotel of two halves' I have in review been very objective about our stay but I am now wishing i had been a lot more direct with my comments.Voyage prive have been no better re advertising this resort when they clearly know there are issue. I am quite happy to stand up and be counted therefore not afraid to give my contact details but ta will not allow me to put my email address in this format

27 days ago
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Questions? Get answers from Buccament Bay Resort staff and past guests.

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?