This hotel is having decent service with good environment. The location is fantasic to reach all the hot spot area. Unfortunately this review ended up with worst ever lift service. Most of us waited more than 30 mins to access to the lift from Level 4 to Level UG/Ground during peak hour. We had noticed 2 out of 4 lifts were malfunction, the balance 2 lifts barely hold to support the tenants who are using the lifts services from ground to the 20++ levels. Can the hotel management do anything on it?