Hi! My brothers boss is looking for a hotel near to their work place and i see that ur hotel is the best hotel in that location.. he asked me to look for a hotel where my brother can stay for 2 weeks, my question is can i stay with my brother in ur hotel coz he dont know much about new york, even on the record its only him(brother) who will stay?.. i will wait for ur reply.. so i can recommend ur hotel for my brother to stay... thanks!

Hi Is there a concierge at the hotel and are they able to obtain city pass tickets for our family while we are in New York? I can purchase the tickets online but I'm wondering if the hotel is able to arrange for the pass to be picked up from the sellers office?

Is anyone able to advise me if it’s worth upgrading to the Grand Club Room as opposed to standard. We’re planning ten nights over Christmas / New Year? Thank you

Hi Team, I will be staying here entire next week and will be flying from India.I heard that the weather is too cold out there. I have had ACL surgery on my knee few months back and am required to undergo rehab everyday.Do you have the gym and is it open all time? How far is the Google office from here (where i will have to leave for every morning).Are there any shopping stores nearby (eg Macys etc) since I will prefer less of walking.How do I reach your Hotel from Airport and how much time does it take ?

How far from the Grand Hyatt to ground zero?

Hi I have just booked this hotel for myself and family, I have a couple of questions -: has the rooms got a hairdryer

And are toiletries provided.

Thank you

is there a problem with security at the hotel? reading some reviews it seems as though there is easy access for anyone from the train station to get up to floor accommodation without being checked.

seen reviews saying that the hotel rooms need updating, is this really the case as I've looked at information saying the hotel has been completely refurbished

Can u let me know if u get $100 a night deposit back when u check out and also is there a hairdryer in the hotel room at all?

Many thanks in advance

Hi

We are a family of 4 (2 adults, a 16 and 18 year year old). We have booked a double/double room. Are these beds standard double beds for 2 people as I have read that they are quite small? I understand that these are not queen beds, but wanted to check that 2 people can sleep comfortably.