Why has the hotel gotten worse each time we visit ?? Been going there 10 years now and the place is in decline.I also did a review on TA about the resort and the issues we had there.Liliana responded but tried to make it look like it was the 1st club I was not happy with.
tlsmalone -- did you stay there? If so, can you let me know what you thought? I see it's currently closed and we're going to be there on January 10th! Please give me words of wisdom!
I'll be arriving tomorrow for the first time. My husband and I travel every summer for 5 days. We frequent Jamaica...however, a friend recommended we give the Allegro a try. Obviously, the price is right. The reviews over the past month are MUCH worse than when I booked. I'm wondering why? I don't expect the "ritz". However, I probably would not have booked if I'd read the recent reviews first. The pools seem to be not working properly, the service seems to be slow, and repeat travelers seem to be more disappointed recently. It's too late to change our plans. I am going to spend time with my husband and escape the day to day duties of raising 4 children. Does anyone have any specific tips???
Get an answer from Allegro Cozumel staff and past guests.